Vertu Motors - Ford Newcastle レビュー 74

Vertu Motors - Ford Newcastle からの回答

4日前

Hi George,
Thank you for the fantastic 5‑star review. It’s wonderful to hear how much you appreciated Lee Henderson’s guidance and support throughout your car‑buying journey. His knowledge and calm, non‑pushy approach really shine through in your comments, and he’ll be delighted to know he helped you make the right decision with confidence.
Enjoy your new car — sounds like you’re absolutely loving it already.
Kind regards,
Kerry

Vertu Motors - Ford Newcastle からの回答

4日前

Hi Philip,
Thank you for the excellent 5‑star review. It’s great to hear how welcoming the team at Ford Newcastle made you feel from the moment you walked into the spotless showroom. Lee will be really pleased with your comments — knowing his attention to detail helped build your confidence means a lot.
Kind regards,
Kerry

Vertu Motors - Ford Newcastle からの回答

6日前

Thank you, Elizabeth, for taking the time to leave this wonderful 5‑star review.
We’re delighted to hear that Jack looked after you so well during your visit to Ford Newcastle. It’s great to know he was genuine, attentive, and never pushy — really listening to your needs and budget to find the perfect match. We’re thrilled that your new Honda Jazz is exactly what you were looking for.
It’s also lovely to hear that the manager came out to wish you well. Small touches like that truly help make the experience special, and your kind feedback means a lot to the whole team.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Ford Newcastle からの回答

2026年3月17日

Hi M Hughes,
Thank you so much for leaving such an outstanding 5‑star review. We’re thrilled to hear that you felt so welcome from the moment you arrived at Ford Newcastle. It’s wonderful to know that Kalvin provided such attentive, courteous service and made sure every one of your needs was taken care of.
Your feedback about the test drive is especially lovely — helping customers feel relaxed and confident is incredibly important to us, and it’s great to hear that Kalvin’s clear explanations of the car’s features made such a difference to your experience.
We truly appreciate your kind words, and we’ll be sure to pass your comments on to Kalvin and the team. We’re delighted you received service that exceeded your expectations.
Wishing you many happy miles in your new car!
Kind regards,
Liza.

Vertu Motors - Ford Newcastle からの回答

2026年3月16日

Hi Laura
Thank you for your fantastic feedback. We're really pleased to hear you had such a great experience with Graham. It’s wonderful to know he was so knowledgeable and that nothing was ever too much trouble. We truly appreciate your recommendation.
Kind regards
Dawn

Vertu Motors - Ford Newcastle からの回答

2026年3月14日

Hi Jeffrey,
Thank you for your excellent 5‑star review. We’re delighted to hear that you felt so welcome from the moment you arrived and that the whole experience was smooth and enjoyable. It’s wonderful to know that you found exactly what you were looking for and that our team made you feel valued throughout your visit.
We truly appreciate you taking the time to share your feedback and hope you enjoy your new vehicle.
Kind regards,
Liza

Vertu Motors - Ford Newcastle からの回答

2026年3月13日

Hi Maureen,
Thank you so much for your lovely 5‑star review. We’re delighted to hear that you received great service from beginning to end. It’s wonderful to know that Graeme was so helpful, patient, and clear throughout the process, helping to make everything as smooth as possible.
We truly appreciate you taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - Ford Newcastle からの回答

2026年3月10日

Hi Abosede
Thank you for your amazing feedback. We're delighted to hear that Scott explained everything clearly and made the transition to Ford such a smooth and easy process. It’s also great to know that Stevie, the branch manager, was fantastic throughout.
We truly appreciate your kind words — overall amazing service is exactly what we aim for. Thank you again!
Kind regards
Dawn

Vertu Motors - Ford Newcastle からの回答

2026年3月7日

Thank you for your feedback. We're delighted to hear that you received excellent service throughout the entire process. We really appreciate you taking the time to share your experience.
Kind regards,
Matthew

Vertu Motors - Ford Newcastle からの回答

2026年3月7日

Thank you for your wonderful review. We’re delighted to hear that your experience with Vertu Newcastle Ford stood out, and it's great to know Sarah made the process enjoyable with her knowledge, passion, and no‑pressure approach. We’ll be sure to pass on your kind words to her.
Enjoy your new Puma, and thank you again for choosing us.
Kind regards,
Matthew

Vertu Motors - Ford Newcastle からの回答

2026年3月5日

Hi Stephen,
Thank you so much for taking the time to leave such a fantastic review. We're delighted to hear that you found great value in your vehicle purchase, especially when comparing prices from Northern Ireland.
It’s wonderful to know that Mark provided such outstanding support throughout the entire process. Going the extra mile — including collecting you from the airport — is exactly the kind of service we aim to deliver, and your recognition means a great deal to the team.
Thank you again for your trust and for sharing your experience. We hope you enjoy your new vehicle, and we’re here should you need anything in the future.
Kind regards,
Liza

Vertu Motors - Ford Newcastle からの回答

2026年3月3日 に更新

Thank you for your feedback. I’m pleased to hear that you found our staff efficient and knowledgeable. We really appreciate you taking the time to share your experience.
Kind regards,
Matthew

Vertu Motors - Ford Newcastle からの回答

2026年3月3日

Hi Mr and Mrs Anderson,
Thank you so much for your wonderful 5‑star review. We’re truly delighted to hear that your experience with Vertu Honda has consistently lived up to expectations — and even more so to know this is your fourth Honda with us! Your loyalty and trust mean a great deal to the entire team.
It’s fantastic to hear that from purchase, through servicing, and onto choosing your next car, you’ve always felt valued and well looked after. Customer care is at the heart of what we do, and your feedback is incredibly rewarding.
Thank you again for your continued support.
Kind regards,
Liza

Vertu Motors - Ford Newcastle からの回答

2026年2月26日

Thank you for your lovely feedback! It’s great to hear how helpful Sarah was in guiding you through the move to an automatic. We’re delighted you found exactly what you needed and felt no pressure or stress throughout the process.
Kind regards,
Keith

Vertu Motors - Ford Newcastle からの回答

2026年2月25日

Hi Alison,
Thank you for your lovely 5‑star review! We’re really pleased to hear that Scott’s knowledge made such a positive impression during your visit to Ford Newcastle. Your feedback is very much appreciated.
Kind regards,
Liza

Vertu Motors - Ford Newcastle からの回答

2026年2月23日

Thank you for your review. We're pleased to hear you received excellent service from Adil and that everything was ready on time.
Kind regards, Keith

Vertu Motors - Ford Newcastle からの回答

2026年2月21日

Good morning Craig,
Thank you for taking the time to leave your feedback. I’m really pleased to hear that Mark and Dan were informative and guided you through every aspect of purchasing the car you were interested in. It’s great to know you’d recommend buying from this Vertu dealership — that means a lot to the team.
Kind regards,
Dean

Vertu Motors - Ford Newcastle からの回答

2026年2月18日

Hi Leslie,
Thank you for leaving this review. We are so pleased to hear that everything was taken care of from start to finish and that you received excellent service. Your feedback is very much appreciated.
Kind regards,
Danielle

Vertu Motors - Ford Newcastle からの回答

2026年2月14日

Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that Scott provided superb communication and support throughout the lead‑up to your new car, and that his detailed handover made everything even smoother. It’s wonderful to know David’s behind‑the‑scenes work also helped make the whole experience seamless. The team at Ford Newcastle will be thrilled with your 10/10.
Many thanks,
Chloe

Vertu Motors - Ford Newcastle からの回答

2026年2月13日

Thank you for your feedback. I’m really pleased to hear that Daud and Adil were so helpful throughout your part exchange and new purchase. It’s great to know they supported you so well at every stage.
Kind regards,
Keith