Vertu Motors - Honda Derby レビュー 

71
TrustScore 5段階評価の4.5

4.7

Sir Frank Whittle Road, DE21 4SX Derby, Derbyshire, GB


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5つ星のうち5の評価

As returning customers, once again we have left very happy with our new car. Many thanks go to Sam for your professional, considerate & friendly service. We always seems to gravitate back to you as... もっと見る

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5つ星のうち5の評価

From start to collection Le Roy gave us exemplary service and so avoided any stress or problems with the vehicle changeover. It was a positive pleasure to deal with him. The service could not be impro... もっと見る

企業が回答しました

5つ星のうち5の評価

Will at Vertu gave a first class service which made the experience of buying a car special.We were looked after throughout the process which went extremely well. We love the Tiggy (Tiguan) which is a... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Honda Derby について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Sir Frank Whittle Road, DE21 4SX, Derby, Derbyshire, 英国

  • 0344 659 9197

4.7

優良

TrustScore 5段階評価の4.5

71件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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4.7

すべてのレビュー

(71)

過去12か月のレビュー数: 13,357

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5つ星のうち5の評価

Just want to say a big thank you to…

Just want to say a big thank you to Lee-Roy and his team, great experience and easy with no stress

2025年12月6日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

5つ星のうち5の評価

Great customer service

Fantastic customer service from Vertu Derby, Sam Walker in particular. Actually it is a really well run dealership. The whole process from when I expressed an interest in the car to when we drove it away yesterday, was really smooth, even when my bank held up the payment for the car (without telling me)

2025年11月19日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning Jane. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

No fuss and the minimum of paperwork

No fuss and the minimum of paperwork

2025年11月11日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good afternoon Terry. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

The young sales representative

The young sales representative. He was very pleasant, not in the least bit pushy. He was knowledgeable, polite and answered all our questions clearly and professionally. He was a great help and assisted us throughout the purchasing process. The whole experience was pain free. Delighted with our new car. Highly recommended.

2025年11月3日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning Ian. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

Attentive customer service

Lovely young salesman who was very good at listening and was so patient. Information clear and because of the good offers I was converted from buying a nearly new to a new car. It was in stock and I collected it a week later.

2025年11月7日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Outstanding customer service from Scott Burton…

Outstanding customer service from Scott. I couldn’t have asked for anymore. I was kept updated every step of the way to purchasing my car. Nothing was too much trouble.
Everyone at Vertu Derby were friendly and knowledgeable and I am thrilled with my new Renault 4.
Thank you very much

2025年10月13日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning, Elizabeth. Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

Sanja at Honda derby was very…professional and helpful he is a great asset to vertu honda

Sanja at Honda derby was very professional.

2025年10月22日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Customer service second to none

Both Sam the salesman and Steve the Sales Manager were so friendly and helped me to find a really good car so suit my budget and were really considerate of my personal circumstances that are a bit difficult at the moment.

2025年10月15日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning Helen.

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sam, Steve and the team. We hope to see you again soon. Happy motoring,

Dean

5つ星のうち5の評価

Good and Honest Service

I’ve been a Honda customer for around 30 years, and good service has always been something I really value. That’s why I wanted to mention Jake Brown at Vertu Honda. He works on the front desk and consistently provides the kind of service that truly stands out.

Jake is always polite, genuine, and goes out of his way to make things run smoothly, whether I’m bringing my car in for a Service, advice or an MOT. He offers honest advice and takes the time to make sure everything is clear, which I really appreciate.

It’s reassuring to know that there are still people like Jake who take real pride in what they do and make customers feel valued every time they visit.

2025年10月15日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning Sabba. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jake and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

5つ星のうち4の評価

After bringing my 4 year old car in for…

After bringing my 4 year old car in for a service, I decided to look at a possible replacement. Max was very helpful and along with the sales manager we agreed a deal.
Everyone in the showroom was very friendly and helpful and I am very pleased with my new car.

2025年9月23日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you so much for your kind words! We are so happy to hear that Max and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

5つ星のうち5の評価

Used car purchase

Right from the start Max was very helpful and sympathetic to my needs, plenty of time to look and inspect the new vehicle overall a pleasurable experience

2025年9月26日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you so much for your kind words! We are so happy to hear that Max was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Excellent service

Friendly, courteous and helpful staff. All questions expertly answered. One car sold and one purchased with no difficulties or worries. Thank you.

2025年9月22日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Fantastic service.

Fantastic service from Will. Very efficient and friendly.

2025年9月19日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning Chris. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Will and the team. We hope to see you again soon. Happy motoring, Kerry

5つ星のうち5の評価

Still the Power of Dreams

Had a lot of cars from Honda(Derby)
The staff are brilliant no pressure selling always helpfully to give advice its not the biggest site but hold a nice stock of cars . 😀
Would recommend if you are looking for a new or used car

2025年9月17日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Hi Stephen, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

5つ星のうち5の評価

First Class Service and Products.

We have purchased from Vertu Honda Derby on a number of occasions, this being down to several factors;
Excellent Sales executive in Samual Walker, with plenty of knowledge, help, advice and professional attitude whilst being targeted on our needs.
Friendly team from top to bottom willing to listen to requirements.
Going out of the norm to welcome and exceed your expectations.
Making you feel involved and appreciated as a customer.
Great cars and choice for all budgets.

2025年9月8日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Samual and the team. We hope to see you again soon. Happy motoring, Kerry

5つ星のうち5の評価

Our third HRV Hybrid

We purchased our first Honda ( Civic ) in 1978 and had them ever since.
This will be our third HRV Hybrid.
An excellent manufacturer, providing a superb car delivered by a reliable and trustworthy agent - VERTU HONDA DERBY

2025年9月4日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Great Communication

Easy to complete purchase and Part Exchange Online. Sam Walker from Vertu Honda Derby kept me informed and updated from start to finish. Great communication, via phone, email, text and in person on the day of handover. Would recommend and be happy to purchase from them again in the future. Follow up after sale also good 👍

2025年8月29日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good afternoon Mike. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Superb and attentive service by Sam…

Superb and attentive service by Sam Walker in Derby. Would thoroughly recommend

2025年8月27日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good afternoon Anna. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

5 star service.

I can't praise the Sales team at Vertu Honda Derby enough. Extremely knowledgeable, patient and absolutely no pressure to buy. The sales manager Simon explained in detail all the financial options and tailored a bespoke package for me that was first class. Sanjay the sales executive consistently demonstrates a high degree of professionalism and together with Simon have provided me with the best deal available in the UK on two brand new Honda's. Similarly, the Service and Parts department also get a 5 star rating from my family and I who have all purchased our cars from Vertu Honda Derby.

2025年8月30日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Very Happy Customer!

Very Happy Customer!
Vertu Honda Derby where excellent from the start showed me the car , came with me on test drive pointing out all the features on the test drive of my new mercedes, as I had never had one before. They we're very fair on my part exchange. The Pick up of my new used Mercedes was a slick exchange of vehicles Will the salesman was brilliant and once again went through the features of the Mercedes and it was a nice touch that the Sales Manager came to see me drive off and check that I was happy with the car. I would recommend this franchise to my family and friends in the future

2025年8月28日
自発的なレビュー
Vertu Motors  - Honda Derby ロゴ

Vertu Motors - Honda Derby からの回答

Good morning Dave. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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