Vertu Motors - Honda Derby レビュー 53

Vertu Motors - Honda Derby からの回答

11時間前

Hi Ann,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such an enjoyable and smooth experience with the team at Honda Derby.

It’s wonderful to know that Sanjay provided such patient and knowledgeable support throughout, guiding you every step of the way. His attention to detail and reassuring approach is exactly what we aim for, so your kind feedback will mean a lot to him and the wider team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Honda Derby からの回答

2026年5月19日

Hi Nigel,

Thank you for your fantastic 5-star review! We’re delighted to hear that you were so well looked after from the moment you walked through the door at Honda Derby.

It’s great to know that Sam and the Manager provided such an amazing experience, giving you the time and space to browse without any pressure. Your kind words will mean a lot to them and the wider team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Honda Derby からの回答

2026年5月10日

Thank you for sharing such a brilliant review.

It’s fantastic to hear how well the team looked after you, from arranging to bring the car over from Skipton to making sure everything was handled smoothly in Derby. Le‑Roy will be especially pleased to know how much you appreciated his honest, pressure‑free approach — it’s exactly the experience we aim to deliver. A 10/10 means a lot.

Many thanks,
Chloe

Vertu Motors - Honda Derby からの回答

2026年5月10日

Hi Mark,

Thank you for your fantastic review. We’re delighted to hear your experience was first rate from your initial enquiry right through to collecting your new vehicle.

We really appreciate your feedback and are pleased we could make the whole process a positive one for you.

Thank you, Danielle

Vertu Motors - Honda Derby からの回答

2026年5月7日

Hi Judith,
Thank you very much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you received good service and found the team at Vertu Honda Derby pleasant and helpful.
Your kind feedback is greatly appreciated and will be shared with the team. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Vertu Motors - Honda Derby からの回答

2026年5月1日

Good morning Philip,

Thank you for sharing your experience. It’s great to hear the team were friendly and helpful, and that you were given a clear, thorough overview of the car during your test drive. We’re especially pleased you felt comfortable and under no pressure throughout your visit.

Kind regards,
Dean

Vertu Motors - Honda Derby からの回答

2026年4月24日

Dear Karen,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Le‑Roy was so knowledgeable and helpful and that he was able to answer all of your questions clearly.
Providing excellent, informative service is very important to us, so your kind comments are greatly appreciated and will be shared with Le‑Roy and the team at Honda Derby. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Honda Derby からの回答

2026年4月13日

Thank you for taking the time to share your experience. We’re delighted to hear that Lee‑Roy Wright‑Weekes at our Derby Vertu branch made the purchase of your new Honda HR‑V such a positive one. His professionalism, product knowledge, and expertise are a real asset to the team, and your comments will mean a great deal to him. We’re pleased to know you’ll be asking for Lee‑Roy again on future visits and wish you many happy miles in your new car.
Kind regards,
Keith

Vertu Motors - Honda Derby からの回答

2026年3月25日

Good morning Martin,

Thank you for your review. I’m really pleased to hear you’re happy with both the car and the service you received. It’s great to know every step of the process was explained clearly and that your questions were answered efficiently — that’s exactly the experience we want every customer to have.

Kind regards,
Dean

Vertu Motors - Honda Derby からの回答

2026年3月22日

Hi Mary,
Thank you so much for your lovely 5‑star review! We’re delighted to hear that you experienced great customer service and that the whole process felt easy and professional. That’s exactly what we aim for at Honda Derby, and it’s wonderful to know we delivered that for you.
We really appreciate you taking the time to share your feedback.
Kind regards,
Liza.

Vertu Motors - Honda Derby からの回答

2026年3月22日

Hi Joy,
Thank you so much for your wonderful 5‑star review! We’re absolutely delighted to hear that you had such a positive experience at Honda Derby. It’s fantastic to know that Le‑Roy was so helpful, friendly and attentive throughout your entire journey — from explaining everything clearly to answering every question with patience and care.
Le‑Roy will be thrilled to read your kind words. He takes great pride in providing outstanding service, and it’s lovely to hear that he made you feel supported and confident at every step. We’re especially pleased that your handover experience was so detailed and reassuring, covering safety, features, and even setting up your phone and home address.
Thank you for recommending us to your friends and family — that really means a lot to the whole team. We’re so glad you enjoyed a 100% top‑class service.
Kind regards,
Liza.

Vertu Motors - Honda Derby からの回答

2026年3月18日

Thank you, Maureen, for taking the time to leave this lovely 5‑star review.
We’re delighted to hear that this was your second purchase from Vertu Honda Derby and that everything went smoothly once again. Your continued trust and loyalty mean a great deal to the team, and it’s wonderful to know that your experience was just as positive the second time around.
If there’s anything more we can support you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Honda Derby からの回答

2026年3月16日

Good afternoon Vasileios,

Thank you for your review. I’m really pleased to hear that your new Honda SUV arrived on time and is performing exactly as expected. It’s great to know the experience met your expectations from start to finish.

Your feedback about Le‑Roy is much appreciated too — it’s wonderful to hear that he was experienced, kind, and consistently helpful throughout the process.

Kind regards,
Dean

Vertu Motors - Honda Derby からの回答

2026年3月10日

Good afternoon Rod,

Thank you for your review. We're really pleased to hear that everything was well organised and that you received such friendly service. It’s great to know Sanjay was particularly helpful during your visit.

Kind regards,
Dean

Vertu Motors - Honda Derby からの回答

2026年3月8日

Thank you for sharing your experience. We’re delighted to hear that everything—from exploring your options to collecting your new Honda HR‑V—was such a breeze. It’s wonderful to know that Sam’s helpful and polite approach made the process feel special. The reveal with the black sheet is always a lovely moment, and we’re glad it made collecting your car feel like winning a prize.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Matthew

Vertu Motors - Honda Derby からの回答

2026年3月6日

Thank you so much for taking the time to leave this wonderful review. I’m delighted to hear you found the service helpful and friendly, and that changing your car was an enjoyable experience. We always aim to make the process as smooth and positive as possible, so it’s great to know we hit the mark.
Kind regards,
Matthew

Vertu Motors - Honda Derby からの回答

2026年2月14日

Hi there,
Thank you for sharing such a wonderful review. We're absolutely delighted to hear that you’ve returned to Vertu Derby for your third car and that your experience once again deserved more than 5 stars. It’s fantastic to know that Samuel Walker guided you through your latest purchase with such care, attention, and support, ensuring all your questions were answered clearly and confidently.
We truly appreciate your comment about trust — especially as a female customer — and we're honoured that you continue to place that trust in us. It’s wonderful to hear that your previous vehicle served you well for over 11 years and that our team looked after it throughout its life. Knowing that you’ve always experienced excellent communication and a team willing to go the extra mile means a great deal to us.
Your loyalty and recommendation are sincerely appreciated. Thank you for being part of what you described as our “family” — it’s customers like you who make what we do so rewarding.
A huge thank you from all of us.
Kind regards
Dawn

Vertu Motors - Honda Derby からの回答

2026年2月11日

Hi John,
Thank you for your fantastic 5‑star review! We’re delighted to hear that you received such exceptional service from Will at Honda Derby. Completing your purchase within 24 hours is impressive, and it’s wonderful to know that Will went above and beyond to ensure everything was pristine and ready for your arrival — especially with you travelling over an hour to the showroom.
Your kind words about Will’s professionalism and potential mean a great deal, and we’ll be sure to share your feedback with him and the team. We truly appreciate your high recommendation.
Kind regards,
Liza

Vertu Motors - Honda Derby からの回答

2026年2月1日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Will and the team. We hope to see you again soon. Happy motoring, Chloe

Vertu Motors - Honda Derby からの回答

2026年2月3日

Good morning Sally. Thank you for sharing your experience. We’re really pleased to hear that Sanjay went the extra mile to find the exact car you needed, especially at such short notice. It’s great that he arranged next‑day delivery and that you loved the car on your test drive.
We’re delighted everything moved quickly and smoothly for you, and we hope you enjoy your new car.
Kind regards,
Dean