Vertu Motors - Honda Nottingham レビュー 74

Vertu Motors - Honda Nottingham からの回答

19時間前

Thank you for taking your time to leave this great review! Kind regards Dawn

Vertu Motors - Honda Nottingham からの回答

2日前

Hi Graham,

Thank you for your feedback. I’m pleased to hear you found the team very professional.

Kind regards,
Danielle

Vertu Motors - Honda Nottingham からの回答

2日前

Hi Paul,

Thank you for your feedback. I’m really pleased to hear Tallulah provided such a thorough and professional service, especially with you travelling a long distance.

It’s great to know everything went smoothly on the day.

Kind regards,
Danielle

Vertu Motors - Honda Nottingham からの回答

3日前

Thank you for your kind feedback. We’re delighted to hear that the team provided such a responsive and professional experience, helping you take advantage of the offer and making the process smooth and straightforward on the day. It’s great to know that the test drive and overall approach gave you the confidence to choose the Honda Jazz. Your comments about the sales manager are especially appreciated and will be shared with the team.

Kind regards,
Matthew

Vertu Motors - Honda Nottingham からの回答

2026年5月18日

Hi Michael
Thank you so much for taking the time to share such a detailed and thoughtful review. We're delighted to hear that your visit to Vertu Honda Nottingham was such a positive experience from start to finish.
It’s wonderful to know that Tallulah looked after you so well — answering all your questions, arranging a test drive, and making sure everything was explained clearly without any pressure. Creating a relaxed, no‑pressure environment is so important, so we’re pleased that really stood out to you.
We’re especially glad you enjoyed the surprise unveiling — even for a second‑hand car, those special touches can make the experience memorable, and it’s fantastic to hear that Tallulah went the extra mile to make you feel valued and well looked after.
Your kind words and willingness to return in the future mean a great deal to the whole team. We’ll be sure to pass your feedback on to Tallulah — she’ll be thrilled to hear it.
Thank you again for choosing us.
Kind regards
Dawn

Vertu Motors - Honda Nottingham からの回答

2026年5月14日

Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP2TJ1405 Kind regards, Dean

Vertu Motors - Honda Nottingham からの回答

2026年5月7日

Good afternoon Steve,

Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that Barney’s friendly, professional, and pressure‑free approach helped you feel confident in your decision. We’re delighted you drove away happy with a car that suited both your needs and budget, and we really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Honda Nottingham からの回答

2026年5月2日

Hi Mark
Thank you for your lovely feedback. We're really pleased to hear that you continue to return to us — that truly means a lot. While choosing the right car is important, we're delighted to know that the excellent service from our staff and the easy, trouble‑free process are what keep you coming back. Your ongoing trust and loyalty are greatly appreciated.
Kind regards
Dawn

Vertu Motors - Honda Nottingham からの回答

2026年4月28日

Hi there,
Thank you for your feedback. We're sorry to hear that the delivery of your car was delayed due to an issue within the Honda system, and we understand how frustrating that must have been. We're very pleased, however, to hear that the team at Nottingham were able to guide you through to a successful completion of your purchase.
A special thank you for recognising Talhulah and Anise — we’re delighted to hear their support was invaluable and that they helped get everything resolved. We’ll be sure to pass on your kind words to them both.
We hope you enjoy every mile in your new Honda Jazz Crosstar, and thank you again for your patience and understanding.
Kind regards
Dawn

Vertu Motors - Honda Nottingham からの回答

2026年4月28日

Good morning Cynthia,

Thank you for taking the time to share your experience. I’m really pleased to hear that the team supported you so well from your initial enquiry through to taking delivery of your car. It’s great to know Damien listened carefully to your needs and offered clear, professional advice, and that Tallulah provided such strong support during what can understandably be a stressful process. I’m also glad the follow-up contact helped ensure everything was just right. We really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Honda Nottingham からの回答

2026年4月28日

Good afternoon John,

Thank you for your feedback. I’m really pleased to hear that Barney was helpful and made a positive impression during your visit. We appreciate you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - Honda Nottingham からの回答

2026年4月24日

Dear Russell,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the product and pricing, and that you found the team polite, helpful and well informed throughout the process.
It’s great to know that the purchase and processing were thorough and handled smoothly, and we really appreciate you saying that you would happily use us again. Your comments will be shared with the team at Honda Nottingham.
Kind regards,
Liza

Vertu Motors - Honda Nottingham からの回答

2026年4月19日

Dear Blanca,
Thank you for taking the time to share your feedback. We’re delighted to hear how happy you are with your new car and that Barney was such a great support throughout the process.
Your kind comments about his customer service, manners, availability and knowledge are very much appreciated. It’s especially pleasing to hear that he was always on hand to answer your questions and make the experience a positive one.
Thank you again for choosing Honda Nottingham, and we wish you many enjoyable miles in your new car.
Kind regards,
Liza

Vertu Motors - Honda Nottingham からの回答

2026年4月17日

Hi Andrea
Thank you for your lovely feedback. We're really pleased to hear that you appreciated the honest, helpful advice and that there was no pressure throughout the process. It’s great to know the car was competitively priced and that everything was explained clearly to you.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Honda Nottingham からの回答

2026年4月4日

Thank you for sharing your feedback with us. We’re delighted to hear that you had a good experience at the dealership and that you’re pleased with your nearly new Civic — it’s a fantastic choice!
It’s great to know our sales team were professional, helpful and approachable throughout your visit. We always aim to provide support without being pushy, so your comments are truly appreciated.
Thank you as well for recommending us — it means a lot to the whole team.
Kind regards,
Keith

Vertu Motors - Honda Nottingham からの回答

2026年3月25日

Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with Vertu was so positive from start to finish. It’s great to know that the team were always helpful and responsive throughout your journey — providing a smooth and supportive experience is exactly what we aim for.
We truly appreciate your kind words and your custom.
Kind regards,
Keith

Vertu Motors - Honda Nottingham からの回答

2026年3月21日

Thank you for taking the time to share your experience. We’re delighted to hear how friendly, helpful, and knowledgeable Damian and Barney were throughout your visit. It’s great to know Barney was able to clearly explain the hybrid concept and guide you through the car’s features, making your test drive both enjoyable and informative. Feedback like this means a lot to the team.
Kind regards,
Chloe

Vertu Motors - Honda Nottingham からの回答

2026年3月19日

Thank you, John, for this fantastic 5‑star review.
We’re delighted to hear how helpful and informative the team at Vertu Honda Nottingham were from your very first enquiry. Damien and Tom provided professional support throughout, answering every question and keeping you fully informed — especially important given your long journey from Glasgow.
It’s great to hear that Tallulah made the handover memorable, from the personalised video to the special showroom reveal of your car. We’re so pleased the experience on the day felt worth the trip, with the team’s warm and welcoming approach shining through.
Your kind words about the whole team mean a great deal, and we’re thrilled you enjoyed the drive home in your new car.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Honda Nottingham からの回答

2026年3月18日

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that your visit to Vertu Honda turned into such a positive experience — even when you weren’t expecting to buy a new car! It’s great to know the deal available made the decision an easy one.
We’re also delighted that Daniel looked after you so well, giving clear explanations without being pushy and ensuring you had all the information you needed. Wonderful to hear you received good service all round.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Honda Nottingham からの回答

2026年3月15日

Thank you for taking the time to share your feedback. We’re so pleased to hear that everything went smoothly and that our team were helpful throughout your car‑buying experience. We truly appreciate your support and hope you enjoy your new vehicle.
Many thanks,
Chloe