Vertu Motors - Nissan Derby レビュー 

Vertu Motors - Nissan Derby からの回答

2026年4月18日

Good morning Jake,
Thank you for the fantastic review. It’s great to hear how well you were looked after during your Motability service visit at Vertu Nissan Derby.
Sophie will be delighted to know how much you appreciated her help arranging everything and making the process smooth from the start. And it’s lovely to hear Adam once again provided the same high standard of support you remembered from your previous service.
They are both real assets to the dealership, and your recommendation means a lot.
Thank you for choosing Vertu Nissan Derby — and for planning to return.
Kind regards,
Kerry

Vertu Motors - Nissan Derby からの回答

2026年4月14日

Thank you very much for your kind feedback. We’re delighted to hear that you received such excellent service and support from Mady. She always goes above and beyond for our customers, and your appreciation of her time and help will mean a great deal to her.
We truly value your comments and thank you for choosing us.
Kind regards,
Keith

Vertu Motors - Nissan Derby からの回答

2026年4月13日

Hi Claire
Thank you for your lovely feedback. We're really pleased to hear how refreshing it was for you to browse without feeling hassled, and that you were given the time and space to think through your options comfortably. It’s great to know your choices were discussed properly, and that extra time was taken to search for the exact vehicle and specification you wanted.
We're delighted you left on your first visit feeling confident, comfortable, and happy with your purchase. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Nissan Derby からの回答

2026年4月12日

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that the customer service was great from start to finish. It’s wonderful to know there was no pressure to buy and that the team worked with you every step of the way, helping you with exactly what you wanted while you waited to collect your car. We truly appreciate your kind words about both the staff and management.
Kind regards
Dawn

Vertu Motors - Nissan Derby からの回答

2026年4月9日

Good afternoon,

Thank you for your feedback. It’s great to hear that Tony made such a positive impression and delivered a brilliant experience during your visit. We really appreciate you taking the time to share your thoughts.

Kind regards,
Dean

Vertu Motors - Nissan Derby からの回答

2026年3月24日

Thank you for sharing your experience. We’re delighted to hear that you and your wife returned to Nissan Derby and received excellent service from George and Beth once again. Driving away in two new Jukes is fantastic, and it’s great to know the whole process was smooth and enjoyable.
We truly appreciate your loyalty and look forward to welcoming you back in a few years for the same great experience.
Kind regards,
Keith

Vertu Motors - Nissan Derby からの回答

2026年3月24日

Thank you for sharing your feedback. I’m delighted to hear that William provided such a positive experience throughout your purchase. His professionalism, clear communication, and supportive approach are exactly what we aim to deliver, and it’s great to know you felt well‑informed and never pressured at any stage.
We truly appreciate your recommendation.
Kind regards,
Matthew

Vertu Motors - Nissan Derby からの回答

2026年3月20日

Good afternoon

Thank you for taking the time to share such a detailed review. I’m really pleased to hear how smoothly everything went for you, from reserving the vehicle online to test-driving and completing the purchase.

It’s great to know the refundable reservation gave you peace of mind while you decided, and even better that the vehicle lived up to expectations on the test drive. I’m glad you felt the price was fair and that the buying and collection process was handled efficiently.

It’s also fantastic to hear the salesperson kept you well informed — that clear communication makes all the difference. Your recommendation means a lot, and I’m sure others will appreciate knowing there’s such a wide selection of vehicles available.

Thank you again for your feedback.

Kind regards,
Dean

Vertu Motors - Nissan Derby からの回答

2026年3月18日

Good afternoon Brian,

Thank you for your review — it’s great to hear from a loyal customer. Having your 6th Qashqai really does say a lot, and we appreciate your continued trust.

I’m pleased to know Abraham and the team continue to give you the confidence to keep coming back. Running a “good ship” is exactly what we aim for, and your comments reinforce that the team are doing things right.

Thanks again for your support.

Kind regards,
Dean

Vertu Motors - Nissan Derby からの回答

2026年3月18日

Hi Michael
Thank you for your lovely feedback. We're really pleased to hear you were dealt with in such a helpful and friendly manner. It’s wonderful to know your experience couldn’t have been better. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Nissan Derby からの回答

2026年3月15日

Thank you for your lovely feedback. We’re delighted to hear that Regan provided outstanding service and that you’re enjoying the drive of your new car. It’s great to know you’re happy with the deal too. We really appreciate you choosing us.
Many thanks,
Chloe

Vertu Motors - Nissan Derby からの回答

2026年3月14日

Hi John,
Thank you for your fantastic 5‑star review and for your continued loyalty. We’re delighted to hear that this is your third new Qashqai from the dealership, and that once again our team provided excellent, courteous service throughout the process.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - Nissan Derby からの回答

2026年3月13日

Hi John,
Thank you for your lovely 5‑star review. We’re delighted to hear that our staff made you feel very welcome during your visit. Creating a friendly and comfortable experience is incredibly important to us, and we really appreciate you taking the time to share your feedback.
Kind regards,
Liza

Vertu Motors - Nissan Derby からの回答

2026年3月10日

Good afternoon Alison,

Thank you for your review. We're really pleased to hear that your visit was relaxed and pressure‑free, and that the team looked after you well throughout. It’s great to know that Regan, in particular, helped make the experience so positive.

Kind regards,
Dean

Vertu Motors - Nissan Derby からの回答

2026年3月9日

Hi David
Thank you for your excellent feedback. We're delighted to hear that your purchasing experience was so smooth, and that Regan Palmer made everything easy while being so helpful throughout. Your kind comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Nissan Derby からの回答

2026年3月9日

Good afternoon Mr Flood,
Thank you for your wonderful review. I’m really pleased to hear that your experience from placing the order through to completion was friendly, courteous and helpful throughout. It’s great to know that Richard, Chloe and Beth made you feel so welcome — they’ll be delighted to hear your kind words.
I’m also glad the showroom environment felt comfortable and inviting, and that your new car is everything you were hoping for. Your recommendation means a great deal.
Kind regards,
Dean

Vertu Motors - Nissan Derby からの回答

2026年3月6日

Good afternoon Jim, Thank you for the lovely review. It’s great to hear that dealing with Tony at Derby was such a pleasure — your comments about his humility and kindness really stand out. He’ll be delighted to know he made such a positive impression and is seen as a real credit to the team.
Kind regards,
Kerry

Vertu Motors - Nissan Derby からの回答

2026年3月3日

Hi Barry,
Thank you so much for your fantastic 5‑star review! We’re absolutely delighted to hear that this was one of the best experiences you’ve had. Bridie will be thrilled with your wonderful feedback — she’s a true credit to the Motability team, and we couldn’t agree more that we’re very lucky to have her.
Thank you for taking the time to share your experience with Vertu Nissan Derby.
Kind regards,
Liza

Vertu Motors - Nissan Derby からの回答

2026年2月13日

Thank you for taking the time to share your feedback. I’m delighted to hear that Anthony made the whole process so smooth and straightforward. It’s great to know you found him informative, friendly, and always willing to help. We really appreciate your kind comments.
Kind regards,
Keith

Vertu Motors - Nissan Derby からの回答

2026年2月11日

Hi Mark
Thank you for sharing your experience. We're delighted to hear you travelled from Leicester to view the cars and that Bridie took such good care of you — even heading out in the rain to help. It’s great to know she opened both cars for you, arranged a test drive, and was a pleasure to deal with while working out your deal in the showroom.
Your feedback is truly appreciated.
Kind regards
Dawn