Vertu Motors - Nissan Ilkeston レビュー 

75
TrustScore 5段階評価の5

4.8

Derby Road, DE7 5FH Ilkeston, Derbyshire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family. Nothing is to much trouble in ex... もっと見る

企業が回答しました

5つ星のうち5の評価

I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... もっと見る

企業が回答しました

5つ星のうち5の評価

Danielle was very professional and informative about the car. She made feel at ease throughout the process. Thoroughly recommend Vertu

企業が回答しました

5つ星のうち5の評価

From start to finish the process was very straightforward. Got a really good part exchanged on my old car, better than what the on-line quotes from the big companies give you. Sales staff were not pus... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Nissan Ilkeston について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

4.8

優良

TrustScore 5段階評価の5

75件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(75)

過去12か月のレビュー数: 12,605

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5つ星のうち5の評価

Helpful welcoming staff

Helpful welcoming staff, found us exactly what we was looking for. Communication was great every step of the way. Everything thoroughly explained and multiple payments options given.
Adam was extremely helpful throughout the whole process, thank you :) we would definitely recommend Vertu Nissan Ilkeston.

2025年10月8日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

…great customer service

Danielle was lovely and so helpful and couldn't do enough to help with the transaction. She took me for a test drive, and I had a good chance to try out the car.
She went above and beyond, from start to finish.

2025年10月1日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you so much for your kind words! We are so happy to hear that Danielle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

Smooth and stress free experience.

Smooth process from initial contact right through to taking ownership.
I dealt mainly with Danielle at Ilkeston who was very pleasant, honest and professional to deal with.
Kept me up to date and guided me through the process.

2025年10月14日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Good afternoon Frank. Thank you so much for your kind words! We are so happy to hear that Danilelle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Very professional approach to the whole…

Very professional approach to the whole process

2025年9月24日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

Amazing customer service very welcoming…

Amazing customer service very welcoming and ben was awsome and helped me with everything

2025年10月3日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Danielle Goodwin was amazing

Danielle Goodwin was amazing, attentive, helpful and made a difficult situation far easier to deal with. I am so grateful for all her help.

2025年9月30日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

We were made to feel comfortable and…

We were made to feel comfortable and Karl was polite but friendly. He explained everything about the process of buying the car so we knew exactly what to expect.

2025年9月22日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Excellent service from Matt from start…

Excellent service from Matt from start to finish of buying our new car.
Matt and the team were incredibly helpful, honest and made it such an easy and transparent process!
Hugely trustworthy garage and we will definitely be back!
Couldn't ask for any more!
Very pleased with our new car and the finance plan!

2025年9月19日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

5つ星のうち5の評価

I HAVE JUST PURCHASED MY NEW QASQAI…

I HAVE JUST PURCHASED MY NEW QASQAI FROM THIS DEALERSHIP AND WAS VERY PLEASED WITH WHOLE PROCESS FROM START TO FINNISH IT WAS ALL DEALT WITH BY MATHEW HALL WHO EXPLAINED EVERYTHING AS WE WENT ALONG BUYING MY NEW CAR FROM MATHEW AND THE TEAM WAS A VERY PLEASANT EXPERIENCE AND I WISH THE BEST DOUGIE

2025年9月19日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

5つ星のうち5の評価

Had a great experience buying a new car…

Had a great experience buying a new car at Nissan ilkeston, they have excellent customer service and went above and beyond to get my new vehicle for me, highly recommend this dealership.

2025年9月11日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Good morning Richard. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

Great service from the staff from start…

Great service from the staff from start to finish Ben our salesman couldn’t have been more helpful would highly recommend.

2025年9月4日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

5つ星のうち5の評価

Great service and communication

From, start to finish, the process was easy. From enquiring about the car, test driving to purchasing it. Ben made the whole process stress free. He sent a video of the cars exterior and interior and explained the spec of the car. Any question I asked he answered as his knowledge of the car was great. Great service and communication. I will definitely recommend family and friends here. Thank you.

2025年9月1日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

A great car buying experience

After owning Vauxhall cars for many years we decided to go and have a look at a new Nissan Qashqai due to the new Vauxhall Frontiera only being avaiable to order and having around a 5 to 6 month delivery time. My wife and i had a run over to Vertu Nissan at Ilkeston.We were very impressed with the build quality of the Qashqai so had a wander in to the showroom and was immediatly welcomed by one of the sales staff who aked us if he could help with anything.We were invited to sit down and offered a hot drink.We explained that we knew very little about the Qashqi but were impressed by our first impressions of seeing the models they had on site.The salesman Mathew Hall introduced himself to my wife and myself and asked if we had our licences with us and would we like a test drive in their Qashqai demonstrator.He brought the car round for us and we both then had a test drive and were impressed with the drive and feel of the car and also the standard of equipment fitted to the car.My wife had said that if we had a new car it would be nice to have one with a heated steering wheel as we had on on a previous car we owned and she missed it on the Grandland we now owned.Mathew explained thet the Qashqai Tekna came with heated steering wheel,Heated seats and a heated front screen as standard equipment.They did not have a Tekna on site but one was located at Vertu Nissan at Sheffield and Mathew said they could have it sent down to Ilkeston for us to see.We thanked Mathew for his help and in less than 24 hours we received a call from Mathew to inform us the Tekna was on site and ready for us to come and see it .We went over the next day and were very impressed with the Tekna and also the fact that it was a pre registered car with a very very good saving on the list price .We then asked for a valuation on our Grandland and were very satisfied with the offer that was made so we shook hands on the deal and the car was prepared for us and we picked it up on the Friday of the same week.We are very pleased with the Qashqai Tekna and the courteous manner in whitch we were treated by everyone at Virtu Nissan Ilkeston.We would not hesitate to recomend popping in to see them .
Many thanks for a great car buying experience.
Roger & Jan

2025年8月4日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Bought a used car from nissan ilkeston…

Bought a used car from nissan ilkeston very helpful staff very polite and not pushy
we dealt with Karl who was informative and had alot of time to answer my many questions
will definitely be back and recommend to others

2025年7月11日
自発的なレビュー
Vertu Motors  - Nissan Ilkeston ロゴ

Vertu Motors - Nissan Ilkeston からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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