Vertu Motors - Nissan Stockton レビュー 

Vertu Motors - Nissan Stockton からの回答

1日前

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Vertu Motors - Nissan Stockton からの回答

2日前

Good afternoon Sheila,

Thank you for your wonderful feedback, it’s great to hear Emma provided such excellent service and kept you updated throughout. We’re pleased the extra touches, including the complimentary wash and vacuum, helped make your experience even better. It’s also lovely to hear you enjoyed the facilities while you waited. We really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Nissan Stockton からの回答

2026年7月25日

Thank you for your fantastic review.

We are delighted to hear that Jahaidul provided such exceptional customer service during your new car purchase. It's wonderful to know that he kept you updated throughout the process and made everything as smooth and straightforward as possible.

We're especially pleased to hear that nothing was too much trouble and that he was such a pleasure to deal with. And we're glad you're enjoying the car too!

Thank you for choosing Vertu Stockton and for taking the time to share your experience.

Kind regards,
Keith

Vertu Motors - Nissan Stockton からの回答

2026年7月23日

Hi Keith,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you received such professional, helpful, knowledgeable, and personable service from the team at Nissan Stockton.

It’s especially fantastic to hear your kind words about Joanne. We’re pleased that she was able to answer all your questions clearly and straightforwardly, helping to make the experience so enjoyable. As a valued returning customer, it means a great deal to us that you consider this to be your best experience yet.

We’re also thrilled to hear that you’re loving your new car and that it’s already attracting admiration from family and friends!

Thank you again for your continued loyalty and support. We’ll be sure to pass your lovely feedback on to Joanne and the team.

Kind regards,
Liza.

Vertu Motors - Nissan Stockton からの回答

2026年7月19日

Thank you for your feedback. We’re delighted to hear that everyone was brilliant and helped make your experience such a positive one.

We truly appreciate you taking the time to share your comments.

Kind regards,
Matthew

Vertu Motors - Nissan Stockton からの回答

2026年7月15日

Hi J Kay,

Thank you for your review. We're delighted to hear that from the moment you arrived at Nissan Stockton, you felt welcomed and acknowledged without any pressure. It's great to know the team were attentive, approachable, and happy to provide information when needed. Creating a friendly and relaxed experience is exactly what we strive for, so your feedback is greatly appreciated.

Kind regards,
Danielle

Vertu Motors - Nissan Stockton からの回答

2026年7月8日

Hi Kath,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that Nicholas made the car-buying process so easy and straightforward for you. Providing exemplary service is exactly what we strive for, and it’s wonderful to know Nicholas delivered such a positive experience.
We truly appreciate your kind words and are thrilled to hear that you’ll be returning when it’s time for your next car. We’ll be sure to pass your feedback on to Nicholas and the team at Nissan Stockton.
Kind regards,
Liza.

Vertu Motors - Nissan Stockton からの回答

2026年7月7日

Hi Oxenholme Guy,

Thank you for your feedback.

It's fantastic to hear you received excellent service from purchase through to collection. We're pleased that everyone you met during your visits was polite, courteous and helpful, making the experience a positive one throughout.

Kind regards,
Danielle

Vertu Motors - Nissan Stockton からの回答

2026年7月3日

Thank you for your kind feedback. We’re delighted to hear that you were treated in such a friendly, helpful and courteous manner throughout your experience.
It’s great to know that the team’s honest and straightforward approach gave you confidence, and that you felt supported even after driving away. We truly appreciate your recommendation and look forward to welcoming you back to Vertu Nissan Stockton in the future.
Kind regards,
Matthew

Vertu Motors - Nissan Stockton からの回答

2026年7月2日

Good afternoon Yvonne,

Thank you for your wonderful feedback, it’s great to hear you were kept informed throughout the process and felt so well looked after. We’re pleased the team made you feel welcome and provided such helpful support from start to finish.

Kind regards,
Dean

Vertu Motors - Nissan Stockton からの回答

2026年7月2日

Good morning Stephen,

Thank you for your fantastic feedback, it’s great to hear Jai provided such helpful advice and answered all your questions throughout your journey. We’re delighted you’re so impressed with your new car and that Jai made such a positive impression.

Kind regards,
Dean

Vertu Motors - Nissan Stockton からの回答

2026年6月30日

Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive, pressure-free experience and that Joanne provided professional and clear support throughout.

It’s great to know everything was explained well from your test drive through to collection, and that you’re so pleased with your new car. We truly appreciate your recommendation and will be sure to pass on your kind words.

Kind regards,
Matthew

Vertu Motors - Nissan Stockton からの回答

2026年6月25日

Hi Angela,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that Jai provided such a friendly and helpful experience from the moment you arrived, through to arranging your test drive and keeping you well informed throughout the process.
It’s also great to know that Peter supported you with the financial arrangements and provided a fair valuation for your part exchange. We’re thrilled that every member of the team made you feel welcome and that your overall experience of purchasing your new car was such a positive one.
We truly appreciate your kind feedback and will be sure to pass your comments on to Jai, Peter, and the rest of the team.
Kind regards,
Liza

Vertu Motors - Nissan Stockton からの回答

2026年6月18日

Good afternoon Graham,

Thank you for your great feedback, it’s fantastic to hear you received excellent service and that everything met your expectations.

Kind regards,
Dean

Vertu Motors - Nissan Stockton からの回答

2026年6月16日

Good afternoon Mally,

Thank you for your review. It’s great to hear that you received such fantastic service, with a knowledgeable and supportive approach throughout. We’re pleased the whole process felt smooth, and that the involvement of the dealership manager added to your experience.

We really appreciate your kind feedback.

Kind regards,
Dean

Vertu Motors - Nissan Stockton からの回答

2026年6月3日

Thank you for your wonderful feedback. We’re delighted to hear that you received such a warm welcome from Joanne and had such a positive experience during your visit.

It’s fantastic to know that she was able to answer all your questions with confidence and enthusiasm, and that you found the showroom tour and explanations around your options detailed and helpful. Providing professional, friendly, and informative service is exactly what we aim for.

We’ll be sure to pass on your kind words to Joanne—she’ll be thrilled to hear them. We look forward to welcoming you back to Nissan Vertu in the future.

Kind regards,
Keith

Vertu Motors - Nissan Stockton からの回答

2026年5月29日

Thank you for your great feedback! We’re delighted to hear that Jai and the team went out of their way to understand your needs and support you throughout your journey.
It’s fantastic to know you found the service helpful right through to the end, and your recommendation of Vertu Stockton really means a lot to us.
We truly appreciate you taking the time to share your experience and hope you enjoy your new car!
Kind regards,
Keith

Vertu Motors - Nissan Stockton からの回答

2026年5月26日

Hi Sidney,
Thank you for your feedback. I’m pleased to hear you experienced good service and found the team polite.
Kind regards,
Danielle

Vertu Motors - Nissan Stockton からの回答

2026年5月16日

Hi Alan,

Thank you for your fantastic 5-star review! We’re delighted to hear that you received such brilliant service from the team at Nissan Stockton.

It’s great to know that Jo kept you well informed throughout and was able to answer all of your questions—your kind words will mean a lot to her. We’re also thrilled to hear you’re over the moon with your new Qashqai!

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Nissan Stockton からの回答

2026年5月16日

Hi Tracy,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such an outstanding experience with the team at Nissan Stockton.

It’s wonderful to know that Jo was so knowledgeable, polite and professional, and that she took the time to answer all of your questions with such care. Your kind recommendation will mean a lot to her and the wider team.

We really appreciate you taking the time to share your feedback.

Kind regards,
Kerry