What impressed me most, was the staff. Friendly, polite, very knowledgeable about the car product. Special mention to Finley hugill. Who was dealing with me. The car is brilliant.
企業が回答しました
所在地
所在地を変更Preston Farm Industrial Estate, Yarm Road, TS18 3RT Stockton-on-Tees, County Durham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault h... もっと見る
企業が回答しました
Was greeted at the door with a friendly welcome and was seen by Finley who was extremely friendly and professional who sorted my query about the car l had seen online, about an hour later I purchased... もっと見る
企業が回答しました
Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and w... もっと見る
企業が回答しました
企業情報
Vertu Motors - Nissan Stockton について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Preston Farm Industrial Estate, Yarm Road, TS18 3RT, Stockton-on-Tees, County Durham, 英国
- 0344 659 3947
4.6
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top Tier
Nicholas Foley played a huge part of the sale, Top Tier score, his manner was refreshing, always in contact and even post sale which is rare always coming back to you at at times with any queries, the car great too!
2026年2月27日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Hi Jane,
Thank you so much for your fantastic 5‑star review. We’re delighted to hear that Nicholas played such a significant role in your experience — your “Top Tier” praise is wonderful to read. His refreshing manner, consistent communication, and continued support even after the sale truly reflect the high level of service we aim to deliver.
We’re thrilled that you’re happy with your new car as well. Thank you for taking the time to share such positive feedback.
Kind regards,
Liza
Exceptional Joe
Very kind and helpful sales executive (Joe) She managed the whole interaction with friendly but professional approach. l would also add Richard who I thought was helpful. I also think the set up of the show room Has a nice welcoming comfortable feel about it.
2026年3月10日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Good afternoon,
Thank you for your review. I’m really pleased to hear Joe was so kind, helpful, and professional throughout your visit. It’s great to know she made the experience friendly and well‑managed, and that Richard was also able to support you. I’m glad the showroom itself felt welcoming and comfortable too.
We really appreciate your feedback.
Kind regards,
Dean
Top dealership always not pushy and…
Top dealership always not pushy and give you time to consider your choice
2026年2月20日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Hi Bill,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that you consistently have a positive experience with Nissan Stockton. It’s great to know the team give you the time and space to consider your options without any pressure. Your feedback is truly appreciated.
Kind regards,
Liza
Vertu Motors - Nissan Stockton からの回答
Hi Butin,
Thank you for taking the time to leave us a 5‑star review. We're delighted to hear that you received excellent service and found our staff to be very knowledgeable. Your feedback is truly appreciated, and we’re pleased to know you had such a positive experience with the team at Nissan Stockton.
Kind regards,
Liza
Excellent service very friendly and…
Excellent service very friendly and helpful staff.
2026年3月1日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Hi Robert,
Thank you for your 5‑star review. We’re delighted to hear that you received excellent service and found the team friendly and helpful. Your feedback is truly appreciated.
Kind regards,
Liza
Same old thing helpful when buying
Same old thing helpful when buying, bought car phoned up to ask a question couldn't get hold of any body.No body rang back
2026年2月23日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP2AM2702 Kind regards, Lee Stewart
Excellent customer service
Excellent customer service, honest and efficient and not pushy at all, would definitely recommend.
2026年2月7日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Hi Julie,
Thank you for your excellent 5‑star review! We’re delighted to hear that you received honest, efficient and non‑pushy customer service at Nissan Stockton. Your recommendation is truly appreciated.
Kind regards,
Liza
very helpful found the car i wanted and…
very helpful found the car i wanted and supplied it
2026年1月30日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you for your review. We're pleased to hear the team were very helpful and found the exact car you wanted. We really appreciate your feedback.
Kind regards,
Keith
Keith the salesman was very helpful…
Keith the salesman was very helpful without being too pushy
2026年2月4日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you for your review. We're glad to hear Keith was helpful and offered great support without being pushy.
Kind regards, Keith
Very friendly and helpful sales staff…
Very friendly and helpful sales staff (particular mention to Nick Foley) in completing a totally online vehicle purchase and part-exchange. They organised delivery and collection to my home address nearly 100 miles from their dealership without any problem. Vehicle has a few mechanical niggles that are been dealt with at a local Vertu dealership, otherwise good first impressions.
2026年1月31日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Good afternoon Stephen,
Thank you for your review. It’s great to hear that you found the sales team friendly and helpful, and that Nick supported you so well through a fully online purchase and part‑exchange. Organising delivery and collection over such a distance without any issues is exactly the smooth experience we aim to provide.
I’m glad the initial impressions of the vehicle are positive, and it’s reassuring to know any mechanical niggles are already being taken care of at your local Vertu dealership.
Thank you again for your feedback.
Kind regards,
Dean
Vertu Motors - Nissan Stockton からの回答
Hi there,
Thank you for your great feedback. We're really pleased to hear you experienced an honest, relaxed approach with no hard selling. Your comments are truly appreciated.
Kind regards
Dawn
Absolutely fantastic from start tonew juke…
Absolutely fantastic from start to finish
2026年2月7日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you for your great review. I’m really pleased to hear everything was absolutely fantastic from start to finish. I’ll make sure your feedback is shared with the team.
Kind regards, Keith
Would definitely recommend this…
Would definitely recommend this dealership. We had the pleasure of dealing with Jo, who was nothing short of amazing from start to finish. From ordering our new car, we knew we were in good hands. On handover day, Jo once again met (and exceeded) our expectations – the whole process was smooth and stress-free.
Jo genuinely cares about her customers, and it really shows. A great experience overall.
Thank you so much Jo!
2026年1月30日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jo and the team. We hope to see you again soon. Happy motoring, Chloe
Amazing service
Jack and Keith were both super helpful with my car purchase, any worries I had were sorted seamlessly! Thank you both again :) would highly recommend!
2026年1月9日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Good afternoon Liv. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jack, Keith and the team. We hope to see you again soon. Happy motoring, Dean
Great customer service from start to…
Great customer service from start to finish. Listened to what I wanted, gave me payment options. Smooth handover of the car.
2026年1月22日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Good morning Miss Falconbridge. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Vertu Motors - Nissan Stockton からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Nissan Stockton salesman Nicholas…
Nissan Stockton salesman Nicholas foley helped me choose the vehicle I needed.polite and informative i could not fault the service offered in acquiring my vehicle .
2025年12月9日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Ive just collected my second motabilty…
Ive just collected my second motabilty car that was ordered though Sahail Din. Always amazing service, he helped me with everything regarding picking the car that was right for my family.
2025年11月29日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you so much for your kind words! We are so happy to hear that Sahail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Excellent Experience
Completely stress free, from choosing the car to picking up the keys. Pleasant helpful staff at every stage.
2025年11月29日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
First car made simple
Nice friendly member of staff helped me and my son through whole process from ordering car to collection..which made the whole process simple and straightforward. Other staff members were friendly too ..definitely recommend this place to others looking to purchase
2025年11月24日
自発的なレビュー
Vertu Motors - Nissan Stockton からの回答
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
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