Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase... もっと見る
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Me and my partner went into the Oxford Branch and spoke with Sher Azad regarding getting a new 3008. We made the order on the day and was told it would be up to 3 weeks waiting for the car to arrive.... もっと見る
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Bought a car through Vertu Peugeot Oxford with Daniel Whiting in September. He helped us with a second-hand car purchase and was very knowledgable, friendly, and efficient. We identified a small... もっと見る
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End to end great customer service from Zeeshan at Vertu Oxford. From my initial enquiry to collecting my new car, the experience of dealing with the dealership & particularly Zeeshan was nothing but... もっと見る
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企業情報
Vertu Motors - Peugeot Oxford について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
370 Iffley Road, OX4 4AT, Oxford, Oxfordshire, 英国
- 0344 659 4617
4.3
優良
44件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
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Great Customer Experience
End to end great customer service from Zeeshan at Vertu Oxford. From my initial enquiry to collecting my new car, the experience of dealing with the dealership & particularly Zeeshan was nothing but positive. 10/10.
2026年7月22日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for your fantastic review. We're delighted to hear that Zeeshan provided great customer service throughout your journey, from your initial enquiry right through to collecting your new car. It's wonderful to know that your experience with Vertu Oxford was so positive.
Many thanks,
Chloe
Me and my partner went into the Oxford…
Me and my partner went into the Oxford Branch and spoke with Sher Azad regarding getting a new 3008. We made the order on the day and was told it would be up to 3 weeks waiting for the car to arrive. 10 days later we was in the vehicle. The whole process was so smooth and not like any dealership I have ever been in. All the staff in the branch where extremely polite and helpful. Thanks again for all your help Sher Azad and for getting us in our new vehicle so quickly.
2026年7月13日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for your fantastic review.
We are delighted to hear that Sher Azad made the process of ordering your new Peugeot 3008 so smooth and enjoyable. It's wonderful to know that your vehicle arrived even sooner than expected and that the whole experience exceeded your expectations.
We're also pleased to hear that the team at our Oxford branch were polite, helpful, and welcoming throughout your visit. Thank you for your kind words and for recognising Sher's excellent customer service.
We hope you enjoy every mile in your new 3008 and thank you for choosing Vertu Motors.
Kind regards,
Keith
No pushy sales men
No pushy sales men. Lads were really nice. Lots of cars to choose from.
2026年7月14日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for your great review.
We are delighted to hear that you enjoyed a relaxed, no-pressure experience with us. It's fantastic to know that the team were friendly, helpful, and made you feel comfortable throughout your visit.
We're also pleased that you found plenty of vehicles to choose from and were able to find the right one for your needs. Thank you for taking the time to share your feedback, and we hope to welcome you back again in the future.
Kind regards,
Keith
Don’t use if you want car fixed
I booked my car in a week in advance to have a part fitted. When I turned up for the appointment, they told me they hadn’t even ordered the battery.
They asked who I’d spoken to when I made the booking. I couldn’t remember the person’s name, but I gave them the phone number I’d called. They then told me it wasn’t their number—even though it’s the number listed on their website.
Really disappointing service. If you’re looking for a garage that’s organised, helpful, and actually ready to fix your car when you arrive, I’d look elsewhere.
2026年7月10日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1M1007 Kind regards, Kerry
Excellent Experience with Vertu Oxford
Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase of a new hire Peugeot E-3008.
The team managed to secure the colour car we wanted quickly, the purchase itself was pretty seamless and Sherazad himself was very easy to deal with. And as my wife remarked, he has tremendous teeth! :-)
Would thoroughly recommend.
2026年6月13日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sherazed and the team. We hope to see you again soon. Happy motoring, Selina
Vertu Motors - Peugeot Oxford からの回答
Thank you for your kind feedback. We’re delighted to hear that you found the team helpful and friendly throughout your experience.
Kind regards,
Matthew
Top rating for buying a car
Ahmed Masood and his team are simply to best people to buy a car from. Knowledgeable, friendly and you genuinely feel that they're on your side and want to put the best deal together for you.
2026年6月18日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Good afternoon Todd,
Thank you for your great feedback, it’s fantastic to hear Ahmed and the team made you feel supported and provided such a knowledgeable and friendly experience.
Kind regards,
Dean
Polite helpful staff
2026年6月13日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Choosing a new car
The staff were very helpful and knowledgeable about their cars.
Zeeshan was excellent and helped us every step of the way
2026年5月14日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Hi Michael
Thank you for your lovely feedback. We're really pleased to hear that you found the team so helpful and knowledgeable throughout your visit. It’s fantastic to know that Zeeshan was excellent and supported you every step of the way — your kind words will mean a great deal to him.
Kind regards
Dawn
Unecessary hick ups
There were difficulties during the sales process that could easily been avoided if more attention had been paid, having to chase to get things resolved took the shine off the experience. I felt it should not have been my role to chase the salesteam to ensure the car was perpared correctly and in a timely fasion.
2026年5月14日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3D1405 Kind regards, Dean
This is the second car I have purchased…
This is the second car I have purchased amazing staff. Shout out Sherazard for helping me get the car i wanted.
2026年5月8日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Dear Julie,
Thank you for your feedback. We’re delighted to hear you returned to purchase another car and that Sherazard was able to help you find the one you wanted.
Kind regards,
Danielle
Very disappointed took car for service…
Very disappointed took car for service 4 days ago it’s literally packed up. Taking it as far as I can been advised accordingly. Car only 3 years old , bought at the same place brand new.
2026年4月22日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1D2204 Kind regards, Matthew.
Incredible service
Incredible service. Everyone was so helpful and knowledgeable. Kyser was very patient with me.
2026年4月4日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Hi there,
Thank you so much for your wonderful feedback. We're thrilled to hear you received incredible service and that everyone was helpful and knowledgeable throughout your visit. It’s especially lovely to know that Kyser was patient and supportive—he’ll be delighted to hear your kind words.
If you need anything at all moving forward, we’re always here to help.
Kind regards,
Keith
Vertu Oxford
Cain is an excellent salesperson and our journey from initial review, test drive to purchase and showing us the features of the car the day we took delivery were above and beyond.
2026年4月3日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Hi there
Thank you for sharing your review. I am really pleased to hear that Cain provided excellent support throughout your journey, from your initial visit and test drive through to the purchase and handover. It is great to know he went above and beyond to make everything clear and enjoyable for you. We appreciate your feedback.
Warm regards
Danielle
Excellent service from Vertu Peugeot…
Excellent service from Vertu Peugeot Oxford
We had a very positive experience with Vertu Peugeot Oxford through the Motability Scheme. The whole process of getting our new Peugeot was smooth, professional, and well handled from start to finish. A special mention to Cain Chand, who was exceptional throughout - friendly, patient, knowledgeable, and genuinely helpful at every stage. He made us feel supported and ensured everything was clearly explained, which gave us confidence and peace of mind. Thank you for making the experience such a pleasant one. We are very happy with our new vehicle and would gladly recommend Vertu Peugeot Oxford to others.
2026年3月24日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that your experience with Vertu Peugeot Oxford through the Motability Scheme was smooth and professionally handled from start to finish. It’s wonderful to know that Cain provided exceptional support throughout the process — being friendly, patient, knowledgeable, and making sure everything was clearly explained so you felt confident and at ease.
We’re thrilled that you’re happy with your new Peugeot and truly appreciate your recommendation.
Kind regards,
Matthew
I understand that this is partly my…
I understand that this is partly my fault, as it was my first time having an MOT and service done this way. My car was collected from my home, and about an hour later I received a call saying that repairs were needed.
I was then told the cost would be £1,700. When I said that was too expensive, I was immediately offered a payment plan instead of a clear explanation of the work. Shortly after, I was told the total had actually increased to £2,130 because the service had not been included initially.
I was not clearly informed whether these repairs were necessary for the car to pass the MOT, and I also wasn’t asked about my existing warranty, which could have covered some of the costs.
Overall, this felt like a very opportunistic approach, focused on getting as much money as possible from the customer rather than providing transparent and honest service.
For this reason, I am giving a zero-star rating.
2026年3月24日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Hi Jade, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some contact information we can certainly have this looked into further for you. Please quote ref TP1J2403 Kind regards, Keith
We found the car we where looking for...
We found the car we where looking for and they made the experience good and where not pushy. There was no problem to small for them to sort out, The manager was very helpful and the sales man kysar was very helpful in keeping us informed.
2026年2月5日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Good afternoon Alex,
Thank you for sharing your experience. I’m really pleased to hear you found the right car and that the team at Peugeot Oxford made the whole process straightforward and comfortable. It’s great to know you never felt pushed and that even the small things were handled without any trouble.
I’m glad the manager was so supportive, and it’s fantastic to hear Kysar kept you well informed throughout — that kind of communication makes a big difference.
If there’s anything you need going forward, the team will always be happy to help.
Kind regards,
Dean
Straight-forward
Straight-forward, good prices, no upsell, good people - felt very well looked after by Sher Azad - and delighted with the car.
2026年3月18日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you, Daniel, for taking the time to leave this excellent 5‑star review.
We’re delighted to hear that your experience at Peugeot Oxford was so straightforward, with great pricing and no pressure or upselling. It’s wonderful to know you felt well looked after by Sher Azad — your kind words will mean a great deal to him and the team. We’re also thrilled that you’re delighted with your new car.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Excellent Service
Dan was brilliant from start to finish. He offered me a test drive and went through all the information very clearly. I felt like he listened to what I needed and my budget and gave me good advice. I am very happy with the car I have purchased.
2026年3月13日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Hi Jessica,
Thank you for your fantastic 5-star review. We're delighted to hear that Dan was brilliant from start to finish and that he took the time to clearly explain everything, offer a test drive, and really listen to what you needed and your budget. It’s wonderful to know his advice helped you find a car you’re so happy with.
We truly appreciate you sharing your experience and are thrilled you’re pleased with your purchase.
Kind regards,
Liza
Consistently helpful
The staff [precisely Ahmed & Sher azad] at my local Vertu branch consistently demonstrate exceptional helpfulness and insight. They guided me without pressure, offering deals tailored to my individual preferences, and their honesty was highly valued.
However, there is an opportunity to enhance telephone communication to ensure easier access to the right people
2026年2月23日
自発的なレビュー
Vertu Motors - Peugeot Oxford からの回答
Thank you for taking the time to share your feedback. We’re really pleased to hear that Ahmed and Sher Azad have consistently provided helpful, honest and tailored support during your visits. It’s great to know you felt guided without any pressure and valued their insight throughout.
We also appreciate your constructive comment regarding telephone communication. Feedback like this is important and will be shared with the team so we can make improvements and ensure you can reach the right people more easily.
Kind regards, Keith
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