Presentation of the car. The sales person Harry did an exceptional job explaining the process and instructions of the car. Went up beyond. Amazing customer service. Assets to vertu. Vertu need to b... もっと見る
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I have just purchased a new Octavia vrs from Derby Skoda. The whole experience was easy , stress free and as enjoyable as buying a new car should be. Members of staff from all departments and all leve... もっと見る
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Charlotte at Vertu Skoda Derby was great . She put us at our ease was really informative and helped us get the car model and package we wanted. Everything was explained clearly and the transaction was... もっと見る
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Pleasant experience and helpful sales man Luke
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企業情報
Vertu Motors - Skoda Derby について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, 英国
- 0344 659 6679
4.8
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My initial visit was with a friend who…
My initial visit was with a friend who went to collect his new Skoda . Having spoke with one of the sales team before christmas . I kept watching there page on Facebook and there was 2 that I was interested in . Called the dealership one was available so went to view , no pressure from the sales team and bought it .
2026年1月6日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Good help in changing to a new EV
End of September I ordered a new Skoda Elroq from the factory which was delivered end of December. This is my first EV and hadn't driven an automatic for 25 years. The test drive was important for me and the assistance I got from Skoda staff with questions, and the test drive, was streets ahead of other makes I looked at. Well pleased with the purchase process and the car.
2025年12月30日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Chloe
New octavia from vertu Derby
The whole process was quick simple and efficent and the car arrived early.
2025年12月22日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
An excellent sales experience
I couldn’t have had a better experience with my salesperson, Mark, who was welcoming, helpful, knowledgeable, and happy to spend as much time as it took to explain everything I needed to know about owning and driving an EV. He worked with me every step of the way, to make sure I had a seamless and completely positive experience, despite a couple of issues on my side. I was delighted not just with the service, but also with the final product.
2025年11月28日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great service from Olly
Great service from Olly - very helpful , he made the purchasing process simple , took me on a test drive and gave me a good deal. He set up the car for me , connected it to my Skoda phone app and adjusted all the settings . I’ll definitely get my next car from skoda Derby
2025年11月27日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good afternoon David. Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Vertu Škoda Derby very professional easy to deal with
Vertu Škoda Derby very professional and pleasant buying experience looked after by Mark Pashley who is very friendly, professional & highly organised which takes all the stress out of buying a new car.
2025年11月13日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good morning Paul. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent dealership, particularly Ryan Edwards
The chap I dealt with - Ryan Edwards - was amazingly helpful.
I was buying online and Ryan held the car for me and immediately sent me a walk round video of the car, even including some cosmetic flaws that would be rectified.
Looked after me on Finance options and arranging for collection from Derby.
Some scuffed alloys and a bodywork dent couldn't be fixed in time and Ryan went above and beyond in arranging for that to be done at my local Vertu dealer here in Yorkshire and paid for by Vertu.
2025年10月16日
Vertu Motors - Skoda Derby からの回答
Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Quick and Easy
Quick and Easy .
Recently visited the showroom for a Skoda superb service . I have requested for new vehicle interest . I was swiftly contacted by Mr Ryan Edwards and gone through couple of options and provided the details what is relevant in easily understandable format . There was small hitch with personalised video which only opened once . Apart from that no problems in the sales point of view . Check out of new vehicle was very quick to point . Only thing which I was little misguided by the information on website of body shop ( which was not available in this centre )
2025年9月20日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great deal for a great car
Gave a fair price for my traded in car, and an excellent deal on the showroom car. Ryan was always at hand via phone or email during the purchasing period.
2025年10月14日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good morning Dave. Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service from Mark
2025年9月30日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good morning Heather. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Buying a new car from Vertu Skoda, Derby
Overall from start to finish had a very positive experience swapping my Karoq for a new Kodiaq in September.
Ryan Edwards dealt with me professionally and when he wasn't available Luke looked after me very well.
2025年9月12日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
It worked out in the end
It wasn’t plain sailing getting my car, there was some delays due to Grimsby port not having space to take delivery. So, the team at Derby Škoda, managed to find me another car, which although wasn’t my first choice of colour had other added extras, which was a bonus.
I’d like to personally thank Luke and Ben for all their work front and back of house to pull this off.
Well done guys, now let’s hope the after sales are as good as the sales team, fingers crossed!
2025年9月17日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you so much for your kind words! We are so happy to hear that Luke and Ben were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
I dealt with Charlotte at Vertu Skoda…
I dealt with Charlotte at Vertu Skoda in Derby. She was amazing from start to finish. She was so friendly and explained everything really well. She went out of her way to make sure I was happy with the car I had chosen and I didn’t feel pressured in any way. It gave me the confidence to make the purchase. I would definitely recommend Derby Skoda to friends or family.
2025年9月18日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte and the team. We hope to see you again soon. Happy motoring, Kerry
Excellent service
Excellent service. Luke from Skoda derby was great 👍 highly recommend vertumotors.
2025年9月13日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Luke was exceptional
Luke was exceptional from start to finish. A massive help throughout. Very welcoming and provided a full service all the way to the end.
2025年9月12日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good morning Matthew. Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
Amazing!!
Great customer service and care. Very friendly, helpful and welcoming staff.
2025年9月8日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Good morning Zoe. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Pleasant experience and helpful sales…
Pleasant experience and helpful sales man Luke
2025年9月2日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
V efficient
V efficient. Did what they said. Cut the work I had to do down to a minimum
2025年9月1日
自発的なレビュー
Vertu Motors - Skoda Derby からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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