Vertu Motors - Volkswagen Nottingham South レビュー 

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月15日

Hi Sharon,

Thank you for your wonderful review. We're delighted to hear that your fourth purchase from VW Nottingham South was another amazing experience. It's fantastic to know that Ryan Oliver took the time to explain and demonstrate the features of the ID.3, helping make your transition to an electric car an enjoyable one. We really appreciate your loyalty and your kind words about Ryan, who will be thrilled to receive your feedback.

Kind regards,
Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月14日

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear you were so happy with your experience and that Matt Recchia was able to find exactly what you were looking for. It’s wonderful to know he made sure you felt confident in your choice and that the whole process was seamless from start to finish.

We’ll be sure to pass on your kind feedback to Matt. Thank you for taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月9日

Thank you for your review. We're delighted to hear that you found the website helpful and informative, and that Matt made the process easy to navigate by clearly explaining everything and answering your questions.

Many thanks,
Chloe

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月8日

Thank you so much for your kind words! We are so happy to hear that Krupa was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月7日

Good afternoon,

Thank you for your kind feedback, it’s great to hear Ryan took the time to understand your needs and answer all of your questions. We’re delighted you found him so professional and patient throughout your experience.

Kind regards,
Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月5日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP1KC0508 Kind regards, Dean

Vertu Motors - Volkswagen Nottingham South からの回答

2026年8月2日

Thank you for your feedback.

We’re delighted to hear that you found the team very easy to deal with and that your overall experience was a positive one. We appreciate your understanding regarding the issues with the app and are pleased to know that this didn’t detract from the service you received from the dealership team.

Thank you for your recommendation, it’s greatly appreciated.

Kind regards,
Matthew

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月31日

Thank you for your fantastic feedback. We’re delighted to hear that Evie and Ryan provided such excellent support throughout your Motability journey, keeping you informed and ensuring everything was clearly explained every step of the way.

It’s great to know that your first Motability experience was such a positive one and that the process was smooth and speedy. Most importantly, we’re thrilled to hear that you love your new car!

Kind regards,
Matthew

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月31日

Hi S Higgins,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you were very satisfied with the service you received at Volkswagen Nottingham South whilst searching for your next car.

Purchasing a used vehicle is an important decision, so it’s wonderful to know that Lawrence’s patience, support, and guidance helped you feel confident in your choice. We’re especially pleased that the test drive gave you the reassurance you needed to know you had found the right car.

Your kind words about Lawrence being pleasant and reassuring will mean a great deal to him, and we’ll be sure to pass on your feedback.

Thank you again for choosing Volkswagen Nottingham South. We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月31日

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that what started as a spontaneous visit resulted in you driving away in a stunning new car!

It’s wonderful to know that Matt provided such excellent support throughout the process. His knowledge, patience, and professional approach are exactly the qualities we strive to deliver, and we’re thrilled that he made your experience such a positive one.

Thank you also for your recommendation of Volkswagen Nottingham South. We’ll be sure to pass your kind feedback on to Matt and the team, who will be delighted to hear your comments.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月27日

Hi Eva,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that Laurence Davies made the process of finding your new T-Roc so easy and enjoyable.

It’s fantastic to know that Laurence was friendly, knowledgeable, and supportive throughout, taking the time to answer all your questions and helping you find the perfect car without any pressure. We love hearing about the personal touches too, and we're glad you enjoyed chatting about your puppies during the test drive!

We’ll be sure to let Laurence know that Milo has been invited along for your next service visit. As a dog-friendly site, we’ll look forward to welcoming you both back.

Thank you again for your recommendation and kind words. We’ll be sure to share your feedback with Laurence and the team at Volkswagen Nottingham South.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月25日

Thank you for your wonderful review.

We are delighted to hear that Josh Barnes provided such professional and courteous service. It's great to know that you felt valued as a customer and that the whole process was explained clearly and concisely.

Thank you for your recommendation. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月25日

Thank you for your kind review.

We are delighted to hear that you found our team pleasant, knowledgeable, and helpful. Providing friendly, professional service and ensuring our customers feel fully informed are key parts of the experience we strive to deliver.

Thank you for choosing Vertu Motors. We appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月24日

Hi Mr Ellis,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received first-class service from the team at Volkswagen Nottingham South.

It’s wonderful to know that everything was clearly explained and that the handover process was carried out step by step in a way that was easy to understand. Ensuring our customers feel confident and comfortable with their new vehicle is incredibly important to us.

We’re especially pleased to hear that your experience has given you the confidence to return to us in the future. Thank you again for your kind feedback and support.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月24日

Hi,

Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Lawrence guided you through the entire process with patience and professionalism.

It’s wonderful to know that he took the time to explain everything thoroughly, from the vehicle’s features to the available options, while also understanding your preferences regarding finance. Providing honest, informative, and customer-focused service is exactly what we strive for, so it’s great to hear that Lawrence struck the right balance throughout your experience.

We’ll be sure to pass your kind feedback on to Lawrence and the team at Volkswagen Nottingham South.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月21日

Hi Ian,

Thank you for taking the time to leave such a detailed 5-star review. While we're sorry to hear about the issues you experienced with the hire vehicle, we're delighted to hear that Ben was able to step in and provide such exceptional support.

Going above and beyond for our customers is what we strive for, and it's fantastic to know that Ben took ownership of the situation and helped resolve things for you, even on his day off. We can appreciate how important it was to have a reliable vehicle ahead of your planned trip, and we're pleased that Ben's professionalism and dedication turned a frustrating experience into a positive one.

Your kind words will mean a great deal to Ben, and we'll be sure to share your feedback with him and the wider team. Thank you again for recognising his outstanding efforts.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月15日

Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1HTB1507 Kind regards, Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月10日

Thank you for your great feedback. We’re delighted to hear that Matt and Ian provided such helpful and efficient service, making your experience a positive one.

I’ll be sure to pass on your kind words to them both.

Kind regards,
Matthew

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月10日

Hi Hayley,
Thank you for your fantastic 5-star review!
We’re delighted to hear Laurence made your experience so easy and straightforward. It’s wonderful to know he kept you informed throughout, explained everything clearly, and helped you feel comfortable with such a personal approach.
We’ll be sure to pass on your kind feedback to Laurence. We're thrilled you're so pleased with your car and that you feel well looked after.
Kind regards,
Kerry

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月7日

Hi Miss Moulds,

Thank you for your feedback.

It's great to hear that you were warmly welcomed into the showroom and guided in the right direction straight away. We're pleased Laurence took the time to listen to your requirements, kept you informed throughout the process, and made everything straightforward and easy to understand.

We hope you enjoy your new vehicle and appreciate your kind comments.

Kind regards,
Danielle