Vertu Motors - Volkswagen Nottingham South レビュー 

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月31日

Hi S Higgins,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you were very satisfied with the service you received at Volkswagen Nottingham South whilst searching for your next car.

Purchasing a used vehicle is an important decision, so it’s wonderful to know that Lawrence’s patience, support, and guidance helped you feel confident in your choice. We’re especially pleased that the test drive gave you the reassurance you needed to know you had found the right car.

Your kind words about Lawrence being pleasant and reassuring will mean a great deal to him, and we’ll be sure to pass on your feedback.

Thank you again for choosing Volkswagen Nottingham South. We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月31日

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that what started as a spontaneous visit resulted in you driving away in a stunning new car!

It’s wonderful to know that Matt provided such excellent support throughout the process. His knowledge, patience, and professional approach are exactly the qualities we strive to deliver, and we’re thrilled that he made your experience such a positive one.

Thank you also for your recommendation of Volkswagen Nottingham South. We’ll be sure to pass your kind feedback on to Matt and the team, who will be delighted to hear your comments.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月27日

Hi Eva,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that Laurence Davies made the process of finding your new T-Roc so easy and enjoyable.

It’s fantastic to know that Laurence was friendly, knowledgeable, and supportive throughout, taking the time to answer all your questions and helping you find the perfect car without any pressure. We love hearing about the personal touches too, and we're glad you enjoyed chatting about your puppies during the test drive!

We’ll be sure to let Laurence know that Milo has been invited along for your next service visit. As a dog-friendly site, we’ll look forward to welcoming you both back.

Thank you again for your recommendation and kind words. We’ll be sure to share your feedback with Laurence and the team at Volkswagen Nottingham South.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月25日

Thank you for your wonderful review.

We are delighted to hear that Josh Barnes provided such professional and courteous service. It's great to know that you felt valued as a customer and that the whole process was explained clearly and concisely.

Thank you for your recommendation. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月25日

Thank you for your kind review.

We are delighted to hear that you found our team pleasant, knowledgeable, and helpful. Providing friendly, professional service and ensuring our customers feel fully informed are key parts of the experience we strive to deliver.

Thank you for choosing Vertu Motors. We appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月24日

Hi Mr Ellis,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received first-class service from the team at Volkswagen Nottingham South.

It’s wonderful to know that everything was clearly explained and that the handover process was carried out step by step in a way that was easy to understand. Ensuring our customers feel confident and comfortable with their new vehicle is incredibly important to us.

We’re especially pleased to hear that your experience has given you the confidence to return to us in the future. Thank you again for your kind feedback and support.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月24日

Hi,

Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Lawrence guided you through the entire process with patience and professionalism.

It’s wonderful to know that he took the time to explain everything thoroughly, from the vehicle’s features to the available options, while also understanding your preferences regarding finance. Providing honest, informative, and customer-focused service is exactly what we strive for, so it’s great to hear that Lawrence struck the right balance throughout your experience.

We’ll be sure to pass your kind feedback on to Lawrence and the team at Volkswagen Nottingham South.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月21日

Hi Ian,

Thank you for taking the time to leave such a detailed 5-star review. While we're sorry to hear about the issues you experienced with the hire vehicle, we're delighted to hear that Ben was able to step in and provide such exceptional support.

Going above and beyond for our customers is what we strive for, and it's fantastic to know that Ben took ownership of the situation and helped resolve things for you, even on his day off. We can appreciate how important it was to have a reliable vehicle ahead of your planned trip, and we're pleased that Ben's professionalism and dedication turned a frustrating experience into a positive one.

Your kind words will mean a great deal to Ben, and we'll be sure to share your feedback with him and the wider team. Thank you again for recognising his outstanding efforts.

Kind regards,
Liza.

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月15日

Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1HTB1507 Kind regards, Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月10日

Thank you for your great feedback. We’re delighted to hear that Matt and Ian provided such helpful and efficient service, making your experience a positive one.

I’ll be sure to pass on your kind words to them both.

Kind regards,
Matthew

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月10日

Hi Hayley,
Thank you for your fantastic 5-star review!
We’re delighted to hear Laurence made your experience so easy and straightforward. It’s wonderful to know he kept you informed throughout, explained everything clearly, and helped you feel comfortable with such a personal approach.
We’ll be sure to pass on your kind feedback to Laurence. We're thrilled you're so pleased with your car and that you feel well looked after.
Kind regards,
Kerry

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月7日

Hi Miss Moulds,

Thank you for your feedback.

It's great to hear that you were warmly welcomed into the showroom and guided in the right direction straight away. We're pleased Laurence took the time to listen to your requirements, kept you informed throughout the process, and made everything straightforward and easy to understand.

We hope you enjoy your new vehicle and appreciate your kind comments.

Kind regards,
Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月1日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Vertu Motors - Volkswagen Nottingham South からの回答

2026年7月1日

Hi Annabelle,

Thank you very much for your kind feedback.

We’re delighted to hear that Ryan Oliver was able to make your VW Golf purchase such a positive experience and that you felt well supported without any pressure.

We really appreciate you taking the time to share your experience and hope you enjoy your new car.

Kind regards,
Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年6月30日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Krupa and the team. We hope to see you again soon. Happy motoring, Selina

Vertu Motors - Volkswagen Nottingham South からの回答

2026年6月29日

Thank you for your fantastic feedback. We’re delighted to hear that your first car buying experience was such a positive one and that Lawrence provided amazing support throughout.

It’s great to know he found you the right car quickly, explained everything clearly, and made the collection feel special. We’re especially pleased that the ongoing support has continued after your purchase.

We truly appreciate your recommendation and hope you enjoy your first car.

Kind regards,
Matthew

Vertu Motors - Volkswagen Nottingham South からの回答

2026年6月27日

Hi Peter,

Thank you for your feedback.

We’re pleased to hear Paul was helpful in explaining everything and that the process was easy, along with a good trade in price.

Kind regards,
Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年6月27日

Hi,

Thank you for your great feedback.

We’re delighted to hear you had such a positive experience at Nottingham South and that Matt provided friendly and efficient support throughout. It’s great to know everything went smoothly and that you were pleased with the preparation of your vehicle and the handover.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年6月27日

Hi Tommy,

Thank you for your great feedback.

We’re delighted to hear you had such a positive experience purchasing your Tiguan, and that the team were friendly and helpful throughout. It’s also great to know you were pleased with the condition of the car and the home delivery.

We really appreciate your recommendation.

Kind regards,
Danielle

Vertu Motors - Volkswagen Nottingham South からの回答

2026年6月24日

Hi Rayonne,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that Paul provided such helpful and hands‑on support during your Motability journey at Vertu Volkswagen Nottingham South.
It’s wonderful to know that he guided you so well, answered all your questions, and made the experience a positive one. Your kind feedback means a great deal, and we’ll be sure to pass your comments on to Paul.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.