Vertu Motors - Volvo Truro レビュー 

86
TrustScore 5段階評価の5

4.8

Threemilestone Industrial Estate, Threemilestone, TR4 9LD Truro, Cornwall, GB


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5つ星のうち5の評価

We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently an... もっと見る

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5つ星のうち5の評価

Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t f... もっと見る

企業が回答しました

5つ星のうち5の評価

From the beginning to the end it was so smooth choosing our new car. Chris Chapman went above and beyond. He really is a credit to the company and we will definitely continue any future purchases with... もっと見る

企業が回答しました

5つ星のうち5の評価

Chris Chapman & Brett were superb throughout the buying process. I couldn't have wished for better service. I would thoroughly recommend anyone considering buying a Volvo to contact them at Truro.

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Volvo Truro について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Threemilestone Industrial Estate, Threemilestone, TR4 9LD, Truro, Cornwall, 英国

  • 0330 012 2374

4.8

優良

TrustScore 5段階評価の5

86件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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4.8

すべてのレビュー

(86)

過去12か月のレビュー数: 11,916

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5つ星のうち5の評価

The sales person and manager were…

The sales person and manager were communicative and proactive

2026年7月10日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Nicky,

Thank you for taking the time to leave a review.

We appreciate your feedback and thank you for choosing Volvo Truro. We hope to welcome you again in the future.

Kind regards,
Danielle
The Volvo Truro Team

5つ星のうち5の評価

XC40 Purchase

We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently answer all our questions. The entire experience from choosing the vehicle to purchasing and driving home was seamless. A fantastic service, recommend Vertu Truro. Thank you Chris.

2026年7月9日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you for your fantastic review.

We're delighted to hear that Chris provided exceptional service throughout your XC40 purchase. It's great to know that he took the time to find the right vehicle, explain its features and answer all your questions, making the whole experience seamless from start to finish.

We really appreciate your recommendation and hope you enjoy your new XC40.

Many thanks,
Chloe

5つ星のうち5の評価

Chris Chapman & Brett were superb…

Chris Chapman & Brett were superb throughout the buying process. I couldn't have wished for better service. I would thoroughly recommend anyone considering buying a Volvo to contact them at Truro.

2026年7月4日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you for your wonderful feedback! We're delighted to hear that Chris and Brett provided such superb service throughout your buying journey. We truly appreciate your recommendation and hope you enjoy your new Volvo. 🚗😊. Kind regards, Selina

5つ星のうち5の評価

Chris Chapman gave exceptional customer service

From the beginning to the end it was so smooth choosing our new car. Chris Chapman went above and beyond. He really is a credit to the company and we will definitely continue any future purchases with Chris at Truro.

2026年6月26日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Claire,

Thank you for your wonderful feedback.

We’re delighted to hear your experience was smooth from start to finish and that Chris Chapman went above and beyond to support you. It’s fantastic to know he made such a positive impression and is a real credit to the team.

We truly appreciate your loyalty and look forward to supporting you again in the future.

Kind regards,
Danielle

5つ星のうち5の評価

This was our third car purchased

This was our third car purchased from Truro Volvo dealership, we always feel we get a fair deal on our existing car and the sales team make everything easy to navigate .

2026年6月23日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Norman,

Thank you for your fantastic 5-star review!

We’re delighted to hear you’ve returned to Vertu Volvo Truro again and continue to have such positive experiences. It’s great to know the team make everything easy to navigate and that you feel you’re getting a fair deal each time.

We really appreciate your loyalty and look forward to welcoming you back again in the future.

Kind regards,
Kerry

5つ星のうち5の評価

Excellent new car experience and…

Excellent new car experience and delighted with the EX30. Thanks to Charlie and Chris for guiding us.

2026年6月19日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Nick,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such an excellent experience and that you’re enjoying your new EX30 – a great choice! It’s wonderful to know Charlie and Chris guided you so well throughout the process.

We really appreciate your kind feedback and hope to see you again soon.

Kind regards,
Kerry

5つ星のうち5の評価

Had a really positive experience buying…

Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t feel pressured during the whole process. The staff allowed us to look around on our own and answer any questions we had. The whole process was smooth and all the staff relentlessly chased Volvo directly to allow handover to come as soon as possible.
Special thanks to Alex, Ben and Brett for their help throughout the process.

2026年6月15日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience purchasing your new Volvo with us.
It’s great to know that you were pleased with the part exchange value we offered and that our team could make the whole process smooth and stress-free. We always aim to provide a relaxed environment where our customers can take their time, so it’s wonderful to hear that you felt comfortable and well-supported throughout.
I’ll be sure to pass on your kind words to Alex, Ben, and Brett – they’ll be thrilled to know their efforts made such a difference. We’re especially pleased we could help get everything ready for handover as quickly as possible for you.
Congratulations again on your new Volvo, and we hope you enjoy every mile!
Kind regards,
Keith

5つ星のうち5の評価

Vertu Volvo - excellent car, great dealership

I was looking to replace my car and had test driven various other brands of SUVs before visiting Vertu Volvo. From the ‘get go’ they were by far the best in every aspect from our initial showroom visit, to the helpfulness of the reception staff, to the test drive with Charlie Roberts in Sales and his help throughout the buying process

2026年6月3日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Virginia,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that your experience with Vertu Volvo Truro stood out as the best compared to other brands you visited.
It’s wonderful to know that every step of your journey — from your first showroom visit to your test drive and the purchasing process — was supported so well. We’re especially pleased to hear that Charlie Roberts provided helpful and attentive service throughout, and that our reception team made a positive first impression.
Your kind feedback means a great deal to the whole team, and we’re thrilled that you had such a positive experience with us. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

5つ星のうち5の評価

We had a great experience from start to…

We had a great experience from start to finish. Alex was highly knowledgeable and found us the perfect car. The hand over covered everything in great detail meaning we were very comfortable with everything we needed to know about the car before we drove away.

2026年6月2日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you for your fantastic review!
We’re delighted to hear that you had a great experience from start to finish and that Alex was able to find the perfect car for you. It’s especially pleasing to know that the handover was thorough and helped you feel fully confident and comfortable before driving away.
We’ll be sure to pass on your kind words to Alex—he’ll be thrilled to hear them.
We hope you enjoy every mile in your new car and look forward to welcoming you again in the future!
Kind regards,
Keith

5つ星のうち5の評価

Excellent Service from Vertu Volvo Truro

We were very happy with our experience at Vertu in Truro. Chris was easy to work with, knowledgeable and helpful. We were kept informed about the progress of the car with regular updates from Chris. We would like to thank Chris and the team for their excellent service.

2026年5月28日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with the team at Vertu Truro.
It’s great to know that Chris was knowledgeable, helpful, and easy to work with throughout the process, and that you were kept well informed with regular updates. Providing clear communication and excellent service is something we pride ourselves on, so your comments are very much appreciated.
We’ll be sure to pass on your thanks to Chris and the team — they’ll be pleased to hear your feedback.
Thank you again for choosing Vertu Motors, and we look forward to welcoming you back in the future.
Kind regards,
Keith

5つ星のうち5の評価

Well done Vertu Volvo Truro


My family having purchased two used Volvos from
Vertu Truro in the last month I have nothing but praise for the whole team, Tom, Brett, Ben and Jo. Everyone made you feel you were appreciated and they were keen to help in any way. The cars were presented immaculately and Jo's tuition at handover put the icing on the cake. Thanks everyone.

2026年5月15日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you for sharing such warm and thoughtful feedback. It’s wonderful to hear that your family had such a positive experience with the whole team at Vertu Truro. Tom, Brett, Ben and Jo will be delighted to know their efforts made you feel genuinely appreciated and well looked after. The immaculate presentation of both Volvos and Jo’s handover tuition clearly added that extra special touch, and it’s great to hear it all came together so well for you.

Many thanks,
Chloe

5つ星のうち5の評価

Salesman Joseph was brilliant

Salesman Joseph was brilliant. From our initial visit to look at the cars and the ordering and collecting of our EX30 he couldn’t have been more helpful.
Great knowledge and always polite as was Brett.
Both a real asset to the company.

2026年5月15日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Shirley,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at Volvo Truro.

It’s wonderful to know that Joseph provided such helpful and knowledgeable support throughout, and that both he and Brett made such a great impression with their polite and professional approach. Your kind words will mean a lot to them and the wider team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

5つ星のうち5の評価

Car was delivered within the agreed timeframe

The car was delivered within the agreed time frame. Chris Malton was very polite and knowledgeable and explained the car at handover in a concise manner

2026年5月14日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Darrell,

Thank you for your fantastic 5-star review! We’re delighted to hear that your car was delivered within the agreed timeframe and that everything went smoothly.

It’s great to know that Chris provided a polite and knowledgeable service, and that the handover was clear and concise. We’ll be sure to pass on your kind feedback to him.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

5つ星のうち5の評価

Great professional service

Great professional service, friendly and knowledgeable staff, with excellent showroom and garage facilities.

2026年4月30日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Arthur,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such great professional service at Vertu Volvo Truro.
It’s wonderful to know that the team’s friendly and knowledgeable approach stood out, and that you were impressed with the showroom and garage facilities. Your kind feedback means a great deal to the whole team.
Thank you again for choosing Vertu Motors, and we look forward to welcoming you again in the future.
Kind regards,
Liza.

5つ星のうち5の評価

Excellent service from Chris at Vertu…

Excellent service from Chris at Vertu Volvo. The purchase of our Volvo V60 and the accompanying part-exchange was handled flawlessly. I particularly valued Chris's honesty and the overall speed of the transaction—everything was completed in under a week. The car itself is in great condition and we couldn't be more pleased with it. A truly hassle-free experience.

2026年4月30日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that Chris at Vertu Volvo provided such excellent service throughout your purchase. It’s great to know that the process of buying your Volvo V60, along with the part‑exchange, was handled so smoothly and efficiently.
We're especially pleased to hear that you valued Chris’s honesty and that everything was completed so quickly — a hassle‑free experience in under a week is exactly what we aim for. Even better to know you’re so happy with the car and its condition.
Your kind words are truly appreciated.
Kind regards
Dawn

5つ星のうち5の評価

Great customer service by Vertu Volvo…

Great customer service by Vertu Volvo Truro. If you are thinking of buying a new or used Volvo, this is the place to come. No pressure sale, great communication!! We dealt with Joseph who was great and addressed all of our queries.

2026年4月29日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Hi Matt
Thank you for your wonderful feedback. We're delighted to hear you received great customer service at Vertu Volvo Truro. It’s lovely to know you appreciated the no‑pressure approach and the clear communication throughout your visit. A special thank you for mentioning Joseph — we're really pleased he was able to answer all your queries and support you so well during the process.
Your recommendation truly means a lot to the team.
Kind regards
Dawn

5つ星のうち5の評価

New car purchase

Joseph Venn was so helpful throughout the process of buying my car.
He is the nicest, kindest person. Thank you.

2026年4月29日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Good afternoon Nicki,

Thank you for your review. It’s lovely to hear how supportive Joseph was throughout your car‑buying journey, and your kind words about his genuine and friendly approach will mean a great deal to him.

Kind regards,
Dean

5つ星のうち5の評価

Great service

Great people that want to get what we wanted.
Chris was honest, informative and understanding and knowledgeable on the options available
Definitely go back to vertu in Truro

2026年4月20日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you for your kind feedback. We’re delighted to hear that Chris was honest, knowledgeable, and took the time to understand what you were looking for. It’s great to know you felt supported in exploring the available options, and we really appreciate your recommendation of Vertu Truro.
Kind regards,
Matthew

5つ星のうち5の評価

Excellent prompt service

Excellent prompt service

2026年4月18日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Good morning Michael,

Thank you for your review. I’m really pleased to hear you received excellent and prompt service, and I appreciate you taking the time to share your feedback.

Kind regards,
Dean

5つ星のうち5の評価

We have just purchased our 5th XC60…

We have just purchased our 5th XC60 from VERTU Volvo Truro. Our association with Volvo in Penryn and Truro goes back a generation. Over the years staff have become friends. Our salesman Chris Chapman,a relatively new member of staff, was excellent in guiding us through all the tasks which are exclusively dealt with by the internet. It must be said dealing with the Volvo system was not straightforward but Chris sorted the numerous queries immediately as and when they happened. He was always on hand to guide us through the numerous bells and whistles with our new car which we are delighted to with.

2026年3月17日
自発的なレビュー
Vertu Motors  - Volvo Truro ロゴ

Vertu Motors - Volvo Truro からの回答

Thank you so much for your wonderful review and for choosing us once again for your new XC60. We truly value your long-standing relationship with Volvo in Penryn and Truro, and it means a great deal to the entire team that you continue to place your trust in us.
It’s fantastic to hear that Chris was able to support you throughout the process and help navigate the online systems, as well as guide you through all the features of your new car. We’re delighted that you’re pleased with your XC60, and we’ll be sure to pass your kind words on to Chris and the rest of the team.
We look forward to continuing to support you for many years to come.
Kind regards,
Keith

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