Vertu Motors - Volvo Truro レビュー 76

Vertu Motors - Volvo Truro からの回答

2026年5月16日

Thank you for sharing such warm and thoughtful feedback. It’s wonderful to hear that your family had such a positive experience with the whole team at Vertu Truro. Tom, Brett, Ben and Jo will be delighted to know their efforts made you feel genuinely appreciated and well looked after. The immaculate presentation of both Volvos and Jo’s handover tuition clearly added that extra special touch, and it’s great to hear it all came together so well for you.

Many thanks,
Chloe

Vertu Motors - Volvo Truro からの回答

2026年5月16日

Hi Shirley,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at Volvo Truro.

It’s wonderful to know that Joseph provided such helpful and knowledgeable support throughout, and that both he and Brett made such a great impression with their polite and professional approach. Your kind words will mean a lot to them and the wider team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Volvo Truro からの回答

2026年5月16日

Hi Darrell,

Thank you for your fantastic 5-star review! We’re delighted to hear that your car was delivered within the agreed timeframe and that everything went smoothly.

It’s great to know that Chris provided a polite and knowledgeable service, and that the handover was clear and concise. We’ll be sure to pass on your kind feedback to him.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Volvo Truro からの回答

2026年5月6日

Hi Arthur,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such great professional service at Vertu Volvo Truro.
It’s wonderful to know that the team’s friendly and knowledgeable approach stood out, and that you were impressed with the showroom and garage facilities. Your kind feedback means a great deal to the whole team.
Thank you again for choosing Vertu Motors, and we look forward to welcoming you again in the future.
Kind regards,
Liza.

Vertu Motors - Volvo Truro からの回答

2026年5月6日

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that Chris at Vertu Volvo provided such excellent service throughout your purchase. It’s great to know that the process of buying your Volvo V60, along with the part‑exchange, was handled so smoothly and efficiently.
We're especially pleased to hear that you valued Chris’s honesty and that everything was completed so quickly — a hassle‑free experience in under a week is exactly what we aim for. Even better to know you’re so happy with the car and its condition.
Your kind words are truly appreciated.
Kind regards
Dawn

Vertu Motors - Volvo Truro からの回答

2026年5月2日

Hi Matt
Thank you for your wonderful feedback. We're delighted to hear you received great customer service at Vertu Volvo Truro. It’s lovely to know you appreciated the no‑pressure approach and the clear communication throughout your visit. A special thank you for mentioning Joseph — we're really pleased he was able to answer all your queries and support you so well during the process.
Your recommendation truly means a lot to the team.
Kind regards
Dawn

Vertu Motors - Volvo Truro からの回答

2026年4月30日

Good afternoon Nicki,

Thank you for your review. It’s lovely to hear how supportive Joseph was throughout your car‑buying journey, and your kind words about his genuine and friendly approach will mean a great deal to him.

Kind regards,
Dean

Vertu Motors - Volvo Truro からの回答

2026年4月21日

Thank you for your kind feedback. We’re delighted to hear that Chris was honest, knowledgeable, and took the time to understand what you were looking for. It’s great to know you felt supported in exploring the available options, and we really appreciate your recommendation of Vertu Truro.
Kind regards,
Matthew

Vertu Motors - Volvo Truro からの回答

2026年4月20日

Good morning Michael,

Thank you for your review. I’m really pleased to hear you received excellent and prompt service, and I appreciate you taking the time to share your feedback.

Kind regards,
Dean

Vertu Motors - Volvo Truro からの回答

2026年3月25日

Thank you so much for your wonderful review and for choosing us once again for your new XC60. We truly value your long-standing relationship with Volvo in Penryn and Truro, and it means a great deal to the entire team that you continue to place your trust in us.
It’s fantastic to hear that Chris was able to support you throughout the process and help navigate the online systems, as well as guide you through all the features of your new car. We’re delighted that you’re pleased with your XC60, and we’ll be sure to pass your kind words on to Chris and the rest of the team.
We look forward to continuing to support you for many years to come.
Kind regards,
Keith

Vertu Motors - Volvo Truro からの回答

2026年3月24日

Good morning Janet,

Thank you for sharing your first car‑buying experience — I’m really pleased to hear it was such a positive one. It’s great that Chris made you feel comfortable throughout the process with his friendly approach and clear knowledge, and that Ben and the management team helped create a supportive, pressure‑free environment.

I’m glad your visit to Vertu Truro left you feeling happy and confident, and it’s lovely to hear you’re looking forward to continuing your journey with them.

Kind regards,
Dean

Vertu Motors - Volvo Truro からの回答

2026年3月22日

Hi Kels,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you found our team friendly, knowledgeable, and never pushy. Providing clear answers and support throughout the entire process is exactly what we aim for, so it’s great to know this came through in your experience.
We’re also pleased that you found the showroom clean, welcoming, and well presented — creating a comfortable environment for our customers really matters to us.
Thank you again for your kind words. We hope to see you again in the future!
Kind regards,
Liza.

Vertu Motors - Volvo Truro からの回答

2026年3月20日

Hi Neil,
Thank you for taking the time to leave such a wonderful 5‑star review. We’re delighted to hear that you had a very pleasant experience at Vertu Volvo Truro.
It’s great to know that the team made you feel welcome, approachable, and well supported throughout your visit. We’re also glad you found the forecourt and showrooms to be immaculate — the team work hard to maintain a high standard, so your comments mean a lot.
Being able to explore the cars freely, sit inside them, and take a test drive if you wished is exactly the relaxed, customer‑focused experience we aim to provide. We’re thrilled to hear it helped make your visit enjoyable.
If you ever need any further assistance, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - Volvo Truro からの回答

2026年3月18日

Good afternoon Phil,

Thank you for taking the time to leave your review. I’m really pleased to hear you received excellent service from Joe, and that the whole team were easy to work with throughout your visit. It’s great to know the process was quick and straightforward for you — exactly what we aim to deliver.

I appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Volvo Truro からの回答

2026年3月15日

Hi Miss Hopkins,
Thank you for your lovely 5-star review. We're delighted to hear that Joe was so helpful and professional throughout your experience. It’s wonderful to know that the customer service at Vertu Volvo Truro left such a positive impression.
We truly appreciate your recommendation and are so pleased you had an excellent experience with us.
Kind regards,
Liza

Vertu Motors - Volvo Truro からの回答

2026年3月7日

Thank you for your kind feedback. We're delighted to hear that you found our team friendly and professional throughout your car‑buying experience. We hope you enjoy your new vehicle!
Kind regards,
Matthew

Vertu Motors - Volvo Truro からの回答

2026年2月28日

Hi Mr Dunstan,
Thank you for the lovely 5‑star review. It’s great to hear how warmly you and your wife were welcomed on your first visit to Volvo Truro, and that Charlie’s product knowledge and relaxed approach helped you feel completely at ease. We’re delighted you’re enjoying your XC40 and that the whole team — and even the coffee — made the experience such a pleasant one.
Kind regards,
Kerry

Vertu Motors - Volvo Truro からの回答

2026年2月20日

Hi Simon. Thank you for taking the time to share your feedback. We’re really pleased to hear that the transition to your new car was smooth and that you felt the trade‑in value and communication throughout the process met your expectations. It’s great to know everything came together just as you hoped.
We appreciate your comments and look forward to supporting you again in the future.
Kind regards, Selina

Vertu Motors - Volvo Truro からの回答

2026年2月17日

Good afternoon Lewis,
Thank you for your fantastic review. It’s wonderful to hear that Chris made the whole buying experience such a pleasure for you — especially when purchasing all the way from Scotland and without seeing the vehicle in person.
Knowing you’d feel confident buying from us again in the future truly means a lot.
If there’s anything more you need or if we can support you in any way, I’m always here to help.
Kind regards,
Dean

Vertu Motors - Volvo Truro からの回答

2026年2月8日

Thank you for your fantastic review. We’re delighted to hear you were pleased from your very first visit and that our team made you feel welcome. It’s great to know Charlie provided such helpful and attentive service throughout your Volvo purchase. We truly appreciate your kind words.
Kind regards, Keith