Vice Golf レビュー 

Purchased brand new irons and after asking for weeks for some kind of an update to my shipping information, they responded saying my package will be sent immediately. Another week goes by, still ZERO update. Emailed again and got a response saying there is some kind of an issue and they'll reach out. I feel like I got scammed. Will I ever get these golf clubs, or should I just get a refund from my bank? ANY kind of an update or real tracking information would be greatly appreciated. I've never purchased from this company before so I just cannot recommend this to any of my peers at this time.

Schnelle Lieferung, danke

I am so glad I emailed to double check their returns policy. Under the driver it states:
"Play it. Test it. Put it through real course conditions. If your Vice Golf club doesn’t fit your game, you can return it within 30 days for a full refund - even after you’ve played it"
However, the return is only processed if there are no signs of use - a slight paradox... Even if you stripe it you'll have tee marks and ball marks on the face after a month so I imagine from other reviews they would not honour it.

Absolutely awful customer service, absolutely awful experience, will never buy from Vice again after this. Customer service is unresponsive, it's taken over a month to get my putter, and I've been reaching out to Vice for weeks, with NO reply. 0/10 across the board. Buy Ping, buy Callaway, buy Titleist, buy from any other golf brand BUT Vice.

Quick shipment. Ball exceeded my expectations. Land soft on the green, high visibility. The tracker balls give great feedback on putts. Will really help to practice with these balls giving instant feedback on how you hit the ball.

Great products

took over a month to deliver and now won't accept the return. Terrible service

Fast shipping, which means nearly instant gratification of your money. Great product. Bet continuous compliments on my boost starter set. Everyone says they’ve seen them on social media but never touched a set.

They play great, they’re very forgiving in graphite, and very reliable for a novice.

The service was very good. But the clubs just did not perform as advertised.

The ordering experience was seamless. The customization tools are fantastic — even if you don't know a ton about club specs, they make the whole process intuitive and easy. And the fitting options mean these clubs are actually built for you, not just pulled off a rack. Every club feels dialed in to my game in a way that off-the-shelf sets simply can't match.
I started with the Boost Plus set, then added a custom driver, 3-wood, 3-hybrid, 4-hybrid, and putter. Each one was easy to configure exactly how I wanted it. The result? I basically have two complete, fully customized sets of clubs — and the total cost was still less than a single set from a top brand at a big box store.
But here's the thing — the quality is right there with the top brands. The feel, the consistency, the build quality — it's all exceptional. And the looks? I get compliments every single round. Other golfers are stopping me on the course asking about the clubs — the finish, the craftsmanship, and especially the sound of the driver (VGD01). That sound alone turns heads.
Vice Golf gives you tour-level quality, custom fitting, and stunning looks at a price that genuinely makes the big brands look ridiculous by comparison. If you're on the fence, just pull the trigger. I'm a customer for life.

The club fitting (actual person) told me what to order and said I could use the clubs . 60 day return . The clubs are too long and feel like hitting a brick. Quality issues as well. Metal peeling. I have had multiple conversations and pictures sent. I was told no refund. They scam you be aware.

Spent £1000 on a set of clubs, had no idea what was going on with a shipping date after 2 weeks.
Customer service is non existent then finally got a delivery date, that came and went, got another delivery date for 2 days later, checked my tracking number and low and behold they were still in Germany,they will never arrive in 2 days, to the UK.
Worst online company I've ever bought from. Good brand but not very good customer service.

Great product, and shipped to my door in under a week.

Great golf balls and frankly, the green ball is the only ball I can see well! Love it

Purchased some clubs from them 7 months ago, loved the clubs but noticed a small imperfection on them. Emailed customer service about the problem and then suggested I get the issue sorted locally, but compensated me for the trouble. This was all sorted within a week of the first email. Customer service from them is one of the best I’ve come across.

I’ve ordered customized golf balls from this company multiple times without issue, which is why this experience is so disappointing.

I followed the exact same process as previous orders, uploading my logo and adjusting it to the maximum allowed size within their customization tool. The preview suggested a certain outcome, but the final product looked noticeably different and far below expectations.
When I reached out, the response was essentially “you approved the preview, so it’s on you.” While technically true, it completely ignores the bigger issue: if the preview tool doesn’t accurately reflect the final product, then it’s misleading, especially for repeat customers relying on consistency.
What’s most frustrating is the lack of accountability. Instead of standing behind their product or offering a reasonable resolution, they defaulted to policy and offered a minimal goodwill refund that doesn’t come close to addressing the issue.
If you’re considering ordering customized items, be aware that what you see in the preview may not be what you get and if it’s off, don’t expect much support after the fact.

Ordered golf balls 4 days ground delivery on May 9 it's the 16 of May my balls have been in Indiana since yesterday at 8 am they still haven't given me a delivery date avoid vice golf won't ever order again