Voyager Software (now Ikiru People) レビュヌ 

226
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TrustScore 5段階評䟡の2

2.1

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that... もっず芋る

5぀星のうち2の評䟡

It is the slowest system I have ever used. Trying to do anything, add a new booking, update someone's availability on the planner. Every task takes around 5 minutes, even basic tasks. The support st... もっず芋る

5぀星のうち4の評䟡

Helpful friendly staff, we are new to affinity and am frustrated on some of the training videos, to edit cv i followed instructions, never mentioned if in adobe u can't edit in way video described.... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would... もっず芋る

䌁業が回答したした

䌁業情報

  1. ゜フトりェア補造販売業者

圓該䌁業による蚘述

[LEGACY ACCOUNT; FOR ALL UP-TO-DATE REVIEWS PLEASE CHECK THE IKIRU PEOPLE ACCOUNT] Voyager Software, the leading UK recruitment software, is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc listed on the AIM Market of the London Steck Exchange. Solutions cover all aspects of recruitment - permanent recruitment, contract recruitment & temporary recruitment (including back office for timesheet processing, pay & bill, management reporting). We pride ourselves on our service & support and are always striving to improve our customer experience.


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2.1

期埅以䞋

TrustScore 5段階評䟡の2

226件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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2.1

すべおのレビュヌ

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5぀星のうち1の評䟡

We were looking to use this system as


We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that I was 15 minutes late for then refused to show me a shorter version. Had not options to look at videos and couldn't spent time asking any questions. Frankly if this is how service is from the start I wouldn't recommend

2024幎4月4日
自発的なレビュヌ
5぀星のうち4の評䟡

Overall I'm really happy with the


Overall I'm really happy with the product. The implementation support team were superb and I was up and running quickly. There are some really useful elements and functionality of the system and that was one of the big draws for me. However, as I get more used to using it there are some features that I have had with other systems that I think would be a welcome addition to Infinity.

2020幎1月28日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks for leaving the review Martin. Great to read the implementation went so smoothly and quickly. Our customers' suggestions for new features and functionality are the most important for us to receive so when you are talking to one of our team, just ask them to raise a suggestion for you... or simply email suggestions - at - voyagersoftware.com directly where our product team do review everything we receive. Even with unlimited resources we couldn't promise to deliver everything we receive but we can assure you we do read them all and prioritse appropriately.

5぀星のうち5の評䟡

The support team at Voyager are


The support team at Voyager are fantastic. They have kept in touch with me to check how I am getting on using the software and when I have needed support they couldn't have been more friendly and helpful. Last week I had two half hour sessions with Debbie and it has made the world of difference. I am finally starting to use Infinity properly! I am going to schedule more calls with Debbie in a couple of weeks to make sure I am using the software to its full capacity.

2020幎1月27日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Hi PL. Many thanks for leaving such a detailed and informative review for us. It's great to see the software alongside our team's help and advice having such a positive impact.

5぀星のうち5の評䟡

James was very helpful.

2020幎1月25日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks for the review Ian... and for highlighting James. We'll pass this on to him and his manager!

5぀星のうち5の評䟡

Great really helpful

Great really helpful, thanks!

2020幎1月24日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks Karen. You're very welcome. It's what we're here for.

5぀星のうち2の評䟡

Generic Document Difficult to follow

Sent me a generic document with some instructions that was difficult to follow, rather than talk me through the issue to help me resolve it.

2020幎1月15日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thank you for sharing your feedback and we're sorry the guide we sent didn't meet your expectations. We do create specific guides to help customers, but if they're not achieving what our customers want, we want to know about it and would love to get more feedback to see how we can improve them. We'll get in touch with you directly and see what we could do.

5぀星のうち5の評䟡

Quick response to my problem

Quick response to my problem. Steve is a legend as always.

2020幎1月13日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks Matt. In our opinion, we've got a lot of legends in our group - none more so than in our customer support team. Of course it's even better to hear that from a customer too! We really appreciate your feedback.

5぀星のうち5の評䟡

James was really helpful

James was really helpful, and also explained how to avoid the issue happening again, took his time with me and made sure I understood everything. Thank you James!

2020幎1月9日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks for leaving your review Gabriele and we've passed on your feedback to James and his manager. Much appreciated!

5぀星のうち4の評䟡

Brilliant support

Just started using Voyager and so far so good. The support offered is brilliant even when I ask very basic questions. Looking forward to getting used to the system and using all of the functionality it offers.

2020幎1月8日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks for the review Sarah. We're here to help. We know any new system takes a bit of getting used to!

5぀星のうち3の評䟡

It's fine.

It's fine. A bit all or nothing. Wanted just a database but you have to have a whole system of working. But there prescriptive way of working doesn't work for us.

Don't like the fact that you cannot export your data as easy as basic databases allow you to.

2020幎1月3日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Hi Jonathan. Many thanks for the review. We'll ask one of our client success team to get in touch and see if there's anything we can do to help further.

5぀星のうち5の評䟡

Excellent customer service

Thank you for you excellent support as usual !

2019幎12月19日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Hi Ariane. Thanks for taking the time leaving this review and to hear you think our service is excellent "as usual" is even better!

5぀星のうち5の評䟡

Always very helpful and solves all


Always very helpful and solves all issues promptly

2019幎12月19日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks Zoe. We really do appreciate your time when leaving reviews as we know how busy our customers are.

5぀星のうち5の評䟡

A long standing customer

A long standing customer, I had to call support today for the first time in ages and as always the response was fast, efficient and Michaela resolved my issue within minutes. Impressive and helpful considering how busy it is this time of year. 5* as always Voyager.

2019幎12月17日
自発的なレビュヌ
Voyager Software (now Ikiru People) ロゎ

Voyager Software (now Ikiru People) からの回答

Thanks for taking the time leaving this review Michelle. It's great to receive feedback from long standing clients. We'll pass this on to Michaela and her manager too!

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