I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg... ãã£ãšèŠã
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Myrin at Ballito Waltons, thank you. You made life with 4 children so much easier for me. I literally dropped my lists and arrived back later to pick up stationery boxes, marked with my kids names an... ãã£ãšèŠã
Needed stock of an item that had no stock online. Was given a substitute code which was something entirely different. Placed an order at one store for collection, stock was purchased by another cust... ãã£ãšèŠã
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Waltons kept me updated throughout the process, from ordering up to delivery. The fact that the online price was much cheaper than store price made this transaction one for the books. Thank you Wa... ãã£ãšèŠã
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Waltons ã«ã€ããŠ
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Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether youâre an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needsâwork smarter, learn better, and live easier.é£çµ¡å
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, åã¢ããªã«å ±ååœ
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
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Online purchase - good deals but incorrect products
I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg instead of Croxley hard covers I received Walton Primelime hard covers and instead of Butterfly book covers I received another brand of book covers.
2026幎7æ15æ¥
Great service that is extremely quick!
Great service that is extremely quick!
I thank you so much!
2026幎7æ14æ¥
Myrin at Ballito Waltons
Myrin at Ballito Waltons, thank you. You made life with 4 children so much easier for me. I literally dropped my lists and arrived back later to pick up stationery boxes, marked with my kids names and all packed neatly. So convenient. Amazing service. And thank you so much, you helped me with a smile and nothing I asked as extra seemed in any way a mission for you. Thank you for your patience.
Will be back.
2026幎7æ17æ¥
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The service was good and I got exactlyâŠ
The service was good and I got exactly what I wanted.
2026幎7æ9æ¥
Third time I used your services
Third time I used your services. First time was excellent, got my goods within two days. Second time took a bit longer, and this time was it took a week to deliver.
2026幎7æ9æ¥
Waltons ããã®åç
Hi Jaco,
Thank you for taking the time to share your feedback, and for being a returning customer. We're glad to hear your first experience was excellent, but we're sorry that delivery took longer than expected on this most recent order. This isn't the standard of service we aim to provide, so a ticket has been opened regarding this, which you're welcome to reply to directly so we can look into the delay for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very helpful
Very helpful, quality products,great service. Delivery came on time. Hassle free when making orders
2026幎7æ9æ¥
Waltons ããã®åç
Hi Mbali,
Thank you so much for your wonderful review. We're delighted to hear that you found our products to be of great quality and that our service made your experience hassle-free. It's also great to know your delivery arrived on time. We really appreciate you taking the time to share this feedback with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons ããã®åç
Hi June,
Thank you for your lovely review. We're so pleased to hear you're happy with our prices and delivery service. Your support means a lot to us, and we look forward to continuing to serve you well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordered online for store pick up
Ordered online for store pick up. It was the most pleasant experience. I'm and out of the store before going to my meeting, perfect service.
2026幎7æ10æ¥
Waltons ããã®åç
Hi Vuyolwethu,
Thank you so much for your lovely review. We're delighted to hear that your online order and in store collection was such a smooth and pleasant experience, and that we could help you get to your meeting on time. We really appreciate you taking the time to share this with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The whole process since I ordered untilâŠ
The whole process since I ordered until I received the package was quick and easy. Got exactly what I ordered. Thank you.
2026幎5æ5æ¥
Waltons ããã®åç
Hi Ane,
Thank you for your kind words. We're so pleased that the whole process, from ordering to delivery, was quick and easy, and that you received exactly what you ordered. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was very fast and the producktâŠ
Delivery was very fast and the produckt was in exelent condition
2026幎7æ9æ¥
Waltons ããã®åç
Hi Johan,
Thank you for your feedback. We're thrilled to hear that your delivery was fast and that the product arrived in excellent condition. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
service delivery
2026幎7æ6æ¥
Waltons ããã®åç
Hi Irene,
Thank you for taking the time to leave us a review. We're delighted that you were happy with our service delivery, and we appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was smooth and communicationâŠ
Delivery was smooth and communication was excellent
2026幎7æ7æ¥
Waltons ããã®åç
Hi Nozibusiso,
Thank you for your wonderful review. We're so glad that your delivery was smooth and that our communication met your expectations. We really appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons ããã®åç
Hi Raeesa,
Thank you for your feedback. We're delighted to hear that you found the process quick, easy and efficient. We appreciate you sharing your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super quality printing paper for a goodâŠ
Super quality printing paper for a good price,speedy delivery too!
2026幎7æ7æ¥
Waltons ããã®åç
Hi Jo-Anne,
Thank you for your lovely review. We're so pleased you're happy with the quality and price of the printing paper, and that delivery was speedy too. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Waltons ããã®åç
Hi Chantal,
Thank you for your continued support and for taking the time to leave a review. We're delighted that our service is consistently speedy and reliable for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order and delivered ahead ofâŠ
Easy to order and delivered ahead of proposed date
2026幎7æ2æ¥
Waltons ããã®åç
Hi Marilynn,
Thank you for your feedback. We're so pleased that ordering was easy and that your delivery arrived ahead of schedule. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My order was delivered the same day.
2026幎7æ6æ¥
Waltons ããã®åç
Hi Constance,
Thank you for your review. We're delighted that your order was delivered the same day, and we appreciate you taking the time to share your experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordering and payment was simple andâŠ
Ordering and payment was simple and delivery was quick.
2026幎7æ3æ¥
Waltons ããã®åç
Hi Sheri,
Thank you so much for taking the time to leave us this lovely review. We're delighted to hear that your ordering and payment experience was simple and that delivery was quick. We'll be sure to share your kind words with the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Mathapelo at Waltons Morningside wasâŠ
Mathapelo at Waltons Morningside was the reason for my five stars. She is a gem and was extremely helpful. She is an asset to your business.
2026幎6æ29æ¥
Waltons ããã®åç
Hi Paddy,
Thank you for your wonderful feedback. We're thrilled to hear that Mathapelo at Waltons Morningside made such a positive impression on you. She truly is a gem, and we'll be sure to pass on your kind comments to her and the team. Thank you for the five stars.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ntokozo Mabaso The young man is a greatâŠ
Ntokozo Mabaso The young man is a great asset to the waltons east rand mall shop. He is very good with clients and very pleasant
2026幎7æ6æ¥
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Waltons ããã®åç
Hi Konrad,
Thank you for sharing this feedback. We're so pleased to hear that Ntokozo Mabaso at our Waltons East Rand Mall shop looked after you so well and made your experience a pleasant one. We'll be sure to let him and the team know how much his efforts are appreciated.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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