Waltons レビュー 

Waltons からの回答

2026年5月27日

Hi Cooper,

What a lovely review, thank you! We are thrilled to hear that your cartridges arrived even sooner than expected, and that our courier representative left a great impression. We will be sure to pass on your kind words. We look forward to your next order!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Garrick Accounting team,

Thank you for your positive review! We are glad to hear that you experienced fast and efficient service. We appreciate your support and look forward to assisting you again.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Maarten,

Thank you for taking the time to share your experience! We are delighted to hear that your order was processed and delivered quickly. We hope to see you shopping with us again soon!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Ann,

Thank you for your kind review! We are pleased to hear that your delivery was quick and that you had a great experience. We look forward to serving you again!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Tamara,

Thank you for your lovely review! We are so glad the product met your expectations and that you are enjoying the dates and public holidays feature. We appreciate your support and hope to assist you again soon!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Lucinda,

Thank you so much for your feedback! We are thrilled to hear that your delivery was quick and efficient. We truly appreciate your kind words and look forward to your next order!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Michael,

Thank you for your review! We are so pleased to hear that you received your order the very next day. We hope to continue delivering the same great service to you in the future!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Celia,

Thank you for sharing your experience! We are glad to hear that you found our pricing competitive and that the collection process was easy and quick. We look forward to serving you again!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Ilza,

Thank you for your wonderful feedback! We are delighted to hear that you received excellent and fast delivery. We truly appreciate your support and look forward to assisting you again soon!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Hester,

Thank you so much for your kind review! We are pleased to hear that your delivery was on time and that the product was available at the right price. We look forward to serving you again!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Bennie,

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. We completely understand how frustrating it must be to see a delivery status of "delivered" without having received anything.

A support ticket has been opened for you, and you are welcome to reply to it directly so that we can investigate this matter urgently and resolve it for you as quickly as possible.

We are committed to getting this sorted for you.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月27日

Hi Larissa,

Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with our pricing and that the delivery did not meet your expectations. We value your experience and would like to look into this further. A support ticket has been opened for you, and you are welcome to reply to it directly.

We hope to have the opportunity to improve your experience with us.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月22日

Hi Minet,

Thank you so much for your wonderful review! We are thrilled to hear that your order was processed quickly and that the delivery was just as speedy. We always strive to make the experience as smooth and efficient as possible, and it is great to know we hit the mark for you.

We look forward to serving you again soon!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月22日

Hi Linesh,

Thank you for taking the time to leave a review and for the positive feedback regarding our online process. We are sorry to hear that the in-store collection experience did not meet expectations, particularly with the queue and limited cashier availability. We completely understand your point about the convenience of online shopping, and we appreciate you raising this with us.

A ticket has been opened on our side, and you are welcome to reply to it directly so we can look into this further. We would also love to gather more detail about your experience. Please feel free to complete this short form: https://forms.gle/vxT2JsQDv5rChQbG9

We hope to provide a more seamless experience for you next time.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月22日

Hi Agulhas Laundry,

Thank you for your review! We are delighted to hear that your delivery was quick. We work hard to ensure our customers receive their orders promptly, and it is always great to receive confirmation that we are getting it right.

We look forward to your next order!

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月20日 に更新

Hi Muvhango,

Thank you for taking the time to leave us a review. We are pleased to hear that you were happy with your order and our service.

However, we are sorry to learn that the delivery experience did not meet your expectations, and we sincerely apologise for the inconvenience.

We have opened a support ticket on your behalf so that our team can look into this matter further. Please feel free to reply to the ticket with any additional details so that we can resolve this for you as quickly as possible.

We value your feedback and hope to provide you with a fully satisfying experience next time.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月20日

Hi Ismail,

Thank you so much for your wonderful review! We are delighted to hear that you found the shopping experience simple and that your delivery arrived swiftly. It is always great to know when we are hitting the mark for our customers.

We look forward to serving you again soon.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月19日

Hi Andrew,

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused by the incomplete delivery address reflected on your booking form. We understand how frustrating it must have been to have to contact TheCourierGuy yourself to track down your parcel.

We have opened a support ticket regarding this matter, and you are welcome to reply directly to it so that we can investigate and resolve this for you as a priority.

We appreciate your feedback as it helps us to improve our service.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月19日

Hi Sheldon,

Thank you so much for your wonderful review! We are delighted to hear that you found our ordering process easy, our services reliable, and our delivery fast. It is always a pleasure to serve you, and we look forward to doing so again in the future.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)

Waltons からの回答

2026年5月19日

Hi Desigan,

Thank you for your kind words! We are thrilled to hear that you found our service efficient and of a high quality. Your satisfaction means a great deal to us, and we look forward to assisting you again.

Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)