Wearth London ロゎ
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Wearth London レビュヌ 

372
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TrustScore 5段階評䟡の3.5

3.6

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5぀星のうち1の評䟡

Avoid. Was misled alongside others on their gift certificate resolution also. Ethical business it is not. This reflects poorly on the company which it has partnered with as well, Veo.

5぀星のうち5の評䟡

Wanted to find a UK Manufactured more environmentally friendly way of doing laundry and to stop using as much plastic as possible so tried small eco powder from Wearth....smells great, washing looks... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Gorgeous bag - I use it every day and it’s lovely. Earthy, sustainable jute but very light in colour with an attached interior heavy cotton drawstring bag for purses or anything else. Very happy with... もっず芋る

5぀星のうち5の評䟡

I ordered a natural cream deodorant mini tin from Blushberry Botanicals, it arrived quickly and in minimal but lovely packaging. I've tried a few natural deodorants but this is my new favourite an... もっず芋る

䌁業情報

  1. むベント・゚ンタヌテむンメント

さたざたな倖郚゜ヌスから提䟛された情報

Wearth is an online marketplace partnering with eco-friendly and ethical UK brands, making it easy for you to shop consciously.

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3.6

たあたあ

TrustScore 5段階評䟡の3.5

372件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(372)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Terrible customer service

Terrible customer service, i ordered 3 items and 2/3 arrived. When I asked for a refund on the missing item I was told, after waiting 3 days for an initial response, that my refund would be with me in 3-5 days and 2 weeks later still no refund. I would avoid wearth and just go straight to the main seller of the item you’re looking for.

2022幎7月11日
自発的なレビュヌ
Wearth London ロゎ

Wearth London からの回答

Hi Gaz, thank you for your feedback. We are very sorry to hear this. Please can you kindly share your order number on here so that we can investigate this and check the refund? We are a very small team and we aim to respond to queries within 2-3 working days, so this was within our response time. We look forward to hearing from you shortly. Kind regards, Ginny.

5぀星のうち1の評䟡

Not sure this is a genuine company

Not sure this is a genuine company. Item not delivered, not refunded and no communication from company. Terrible experience.

2022幎7月8日
自発的なレビュヌ
Wearth London ロゎ

Wearth London からの回答

Hi Sophia, thank you for your feedback. We are already liaising with you regarding your query. The brand Fill did send out a replacement to you on 8th July. We are sorry that you still haven't received this. We have gone back to the brand for an update and we will be in touch shortly by email. We are very sorry for any inconvenience caused. Kind regards, Ginny.

5぀星のうち1の評䟡

Terrible delivery service

Terrible delivery service. I ordered on 27th June and the item has still not been delivered. It was a birthday gift and no communication at all about lack.of delivery or a response to my query.

2022幎7月5日
自発的なレビュヌ
Wearth London ロゎ

Wearth London からの回答

Hi Sarah, thank you for your feedback and for placing your order with Wearth.

The brand Ollie & Co have just informed us as follows -

'My apologies the orders below are running late as we are awaiting stock to arrive. Please feel free to advise the customer, it may take 1 week from today if they still wish to order'.

We sincerely apologise for the delay in informing you about this, the brand has only just let us know.

Please advise if you wish to wait or if you would prefer to cancel the order?

Usually this particular item has a 7 working days delivery time -

https://www.wearthlondon.com/dog-walker-gift-set?showHidden=true

We have emailed you regarding this and sent you a token of apology.

We look forward to hearing from you shortly in response to our email and we sincerely apologise for the inconvenience and any disappointment caused.

Kind regards

Ginny

5぀星のうち5の評䟡

Great find!

My partner and I had been looking for less wasteful oral hygiene products for a while and stumbled across Wearth. Ordered toothpaste and mouthwash. Haven't looked back since. Quick, easy, eco-friendly. Saves space in your suitcase when travelling (no need for travel sized products) Would recommend.

2022幎6月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Shampoo bars

Wearth's range of shampoo bars is extensive and delighted that there are so many with environmentally sensitive repackaging too. The whole experience of shopping with them (I'm a new customer) has been straightforward and very effective. As long as I have hair to wash, I'll be back!

2022幎6月23日
自発的なレビュヌ
5぀星のうち1の評䟡

Ordered before Christmas 3 gifts to the


Ordered before Christmas 3 gifts to the value of £150, packages didn't arrive in time so returned to Wearth. I have been chasing the refund now for 6 months. Customer service is un responsive.
Terrible ethics for a brand that is trying to convey the opposite. Absolute shambles and a scam.

2022幎6月20日
自発的なレビュヌ
Wearth London ロゎ

Wearth London からの回答

Hi Cameron, I sent you an email on 15th March regarding the refund and I didn't receive a reply from you.

I was requesting your bank details so that we could transfer the £138.50 to you, as we no longer use the Fast payment provider, as they discontinued the service on 15th April.

We have since emailed regarding this and I am waiting for our founder to issue the refund via the Wearth bank account. I have just sent him a reminder to do this now.

I will confirm to you by email when refunded.

Kind regards

Ginny

5぀星のうち1の評䟡

Bad experience and no goods

This is the second time we have tried this company, and the second time the communication after order has been nonexistent and that they have not shipped what we ordered, nor in fact anything at all, despite the order this time being 10 days ago now.

Would recommend to avoid them and shop elsewhere.

2022幎6月16日
自発的なレビュヌ
Wearth London ロゎ

Wearth London からの回答

Hi Alexander, we sincerely apologise that you didn't receive your items and for the lack of communication. The brand Georganics disconnected themselves from our system as they are no longer selling on Wearth, but they didn't inform us, so we were unaware that they weren't sending out the orders. We were also struggling to hear back from them, although we have since and I see that your order has already been refunded since you left this review. We are very sorry for the disappointment and inconvenience caused. Kind regards, Ginny.

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