Purchased a rare bottle for a friend’s birthday. The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I j... もっと見る
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Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth. I did find that the website auction bidding was sometimes out of sync with... もっと見る
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Overall pleased Had a few issues with my returns , After speaking with the right person this was quickly resolved I would most definitely use this service again Very knowledgeable people and the... もっと見る
企業が回答しました
No other whisky auction platform comes close to the expert advice, friendly customer service and prompt speedy payment that the superb WA team offers sellers. They are world class!
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企業情報
当該企業による記述
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
連絡先
PH1 3FN, Perth, 英国
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4.3
優良
339件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 93％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery service & service
2026年6月23日
Whisky Auctioneer からの回答
Hi there,
Thank you so kindly for leaving such a lovely review. We really appreciate the feedback.
Megan L
Great support and simple process
2026年6月30日
Whisky Auctioneer からの回答
Hi there,
Thank you so much for your feedback, we are thrilled to hear about your experience.
Megan L
Clear support and advice.
2026年6月23日
Whisky Auctioneer からの回答
Hi there,
Thank you so much for your review, we hope to see you at another auction!
Megan L
Overall pleased
Overall pleased
Had a few issues with my returns , After speaking with the right person this was quickly resolved
I would most definitely use this service again
Very knowledgeable people and they do all the hard work for you
Thanks for all your efforts
2026年7月2日
自発的なレビュー
Whisky Auctioneer からの回答
Hi Pete,
Thank you so much for your review. We are always keen to hear about our client's experiences and so glad to hear you were happy with our service.
Megan L
Canadian Girlie Here
Purchased a rare bottle for a friend’s birthday.
The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I just wasn’t willing to spend that.
For a small fee, I easily put the bottle into their provided storage, then back into the next auction. The staff worked with me to facilitate the process and it went very smoothly even with the time difference for communications.
Don’t be like me and do your research before you bid!! The shipping and duties can add up quickly!!
Highly recommend to others who are on that side of the world or who don’t mind paying.
Cheers!!
2026年6月22日
Whisky Auctioneer からの回答
Hi there,
Wow, thank you so much for taking the time to leave this review. We are always thrilled to hear about our client's experience and we are so happy to hear about this one.
Megan L
Whisky Auctioneer からの回答
Hi Willi,
Thank you for taking the time to leave such a great review. We so appreciate it!
Megan L
Safe to use
Safe to use. Excellent service exactly what selling and buying whisky should be about
2026年6月23日
Whisky Auctioneer からの回答
Hi Dorthe,
Thank you so much for leaving such great feedback, were thrilled to hear about your experience.
Megan L
Good service!
2026年6月23日
Whisky Auctioneer からの回答
Hi Stefan,
Thank you so much for your review, we so appreciate it.
Megan L
Reserve price goes lower in 2nd/3rd auction
The price you sold is less than what I could might sell in January ‘26 without auction.
The reserve price is too low. Nonsense.
You’re not working fair for the seller in my opinion. It’s not fair if you second or third time in auction with lower price.
2026年6月23日
Whisky Auctioneer からの回答
Hi there,
Thank you for your feedback, we appreciate you sharing your experience with us. Our client service team have tried to reach you to regarding the above to provide further information and clarity. We would so appreciate at your earliest convenience to get in touch to discuss further.
Thanks, Megan L
Outstanding Service
Although I was sad to have to sell my collection, I am very happy with how the auctions went and really pleased with the great service.
2026年5月26日
Whisky Auctioneer からの回答
Hi there,
Thank you so much for your review, we are so glad to hear about your experience!!
Megan L
No other whisky auction platform comes…
No other whisky auction platform comes close to the expert advice, friendly customer service and prompt speedy payment that the superb WA team offers sellers. They are world class!
2026年6月23日
Whisky Auctioneer からの回答
Hi Stephen,
Wow! We are so grateful for this review and such positive feedback. Thank you for taking time to leave such positive comments, we hope to see you at the next auction!
Megan L
Prompt responses to my emails
Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth.
I did find that the website auction bidding was sometimes out of sync with my online account but it was all resolved overnight. Prompt payment of successful auction. My go to auction site.
2026年6月23日
Whisky Auctioneer からの回答
Hi there,
Thank you for your review and positive comments. We so appreciate your feedback and ensure we will pass these comments on to the relevant teams who always look to improve our clients experience.
Thanks, Megan L
Efficient Perth Branch
From helpful meeting with George at the Perth Branch through to the speedy payment all went well. I did though find navigating your website cumbersome. Other than that - all well.
2026年5月1日
Whisky Auctioneer からの回答
Hi Malcolm,
Thank you for your review, we so appreciate you taking the time to leave it. We always welcome feedback around our site to continuously improve and develop our clients experience.
Thanks, Megan L
Excellent.
2026年6月23日
Whisky Auctioneer からの回答
Hi John,
Thank you for your review!! We so appreciate your feedback.
Megan L
Whisky Auctioneer からの回答
Hi there,
Thank you for your review. We appreciate your feedback and always welcome insights that help us improve our processes.
Megan L
Whisky Auctioneer からの回答
Hi there,
Thank you so much for sharing such a positive review. We will ensure these comments are fed back to our team!!
Megan L
First Class Experience
It was so easy to use Whisky Auctioneer! It was my first time using a auction site and the team were extremely helpful and answered all my questions quickly and politely. The collection service was easy and I was informed step by step of what was happening. It really was a first class experience!!
2026年6月1日
Whisky Auctioneer からの回答
Hi Sarah,
Thank you so much for sharing your experience and leaving such a great review!!
Megan L
Really easy, achieved a great price
Really easy, achieved a great price and excellent consultation from start to finish on the right way to price my item. Packaging was simple to ship to them and the courier options straightforward. Highly recommended.
2026年5月26日
Whisky Auctioneer からの回答
Hi Paul,
Thank you so much for such a lovely review. We always aim to be as transparent as possible about our procedures and processes from the first interaction with our clients. We are thrilled to hear about your experience! We hope to see you at another auction.
Megan L
Whisky Auctioneer A Great Lot All Round
A great site and easy to navigate. It's not hard to narrow down the types of items you are interested in bidding for. Once the auction is over and you have paid for your goods, delivery is fast. Also if you need to communicate with them, you get a reply very quickly.
2026年6月11日
Whisky Auctioneer からの回答
Hi there,
Thank you so kindly for your review. We are over the moon to hear about your experience and really appreciate the time its taken out of your day. We will ensure this feedback goes straight back to our hardworking team here at Whisky Auctioneer.
Megan L
Great auctions and service
2026年6月11日
Whisky Auctioneer からの回答
Hi Maurice,
Thank you so much for leaving such a lovely review. We will ensure this is passed back to our hardworking team.
Megan L
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