White Horse PC レビュー 

223
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very professional, smooth onboarding process, quick and easy to move in from the initial property viewing. Very organised with things like maintenance, gardening (the best I’ve seen in my time renting... もっと見る

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5つ星のうち5の評価

I can speak highly of their performance and professional conduct. Excellent guys! Had an awesome experience with them, but unfortunately had to leave due to work transfer. First time I will drop a th... もっと見る

企業が回答しました

5つ星のうち5の評価

As a professional landlord I have been working with Whitehorse for many years now. Initially I used Whitehorse for their consultancy services to assist with HMO licenses. More recently as I want to... もっと見る

企業が回答しました

5つ星のうち5の評価

A slightly strange positive review, in that I wasn't able to take a tenancy after referencing, and I did have what might be fairly described as a disagreement over the next steps after that. What... もっと見る

企業が回答しました

企業情報

  1. 不動産業
  2. ・
  3. 不動産メンテナンス
  4. 不動産管理会社

当該企業による記述

White Horse Property Consultants; we provide expert property management & lettings in Berkshire and the surrounding areas


連絡先

4.5

優良

TrustScore 5段階評価の4.5

223件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(223)

過去12か月のレビュー数: 13件

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5つ星のうち5の評価

Great experience and such helpful…

Great experience and such helpful people! Communication was on point, no issues or delays in getting queries answered & paperwork signed.

Felt really at ease when viewing the house in person!

Would highly recommend white horse properties to anyone!

2022年9月12日
自発的なレビュー
5つ星のうち5の評価

I'm an incoming tenant

I'm an incoming tenant, and so far, my onboarding experience with White Horse PC has been fantastic. Prompt replies to any queries I had, flexible yet punctual viewing of the property, transparent about their policies, and very supportive for any concerns I had!

2022年9月12日
自発的なレビュー
5つ星のうち5の評価

What an amazing service

What an amazing service. Was recommended White Horse by a friend and so far so happy with the team with Dean in particular. Always so ready to help and so polite . I really appreciate everything.

2022年8月12日
自発的なレビュー
5つ星のうち2の評価

Great property, poor customer service

Lived in one of their properties for almost 2 years - the property was great with all the facilities you need (large TV in kitchen, washer, drier, iron etc), room was spacious, and we made the most of the large garden.

Poor management of cleaners and plumber - shower leaked multiple times (I assume it was the same issue so plumber didn’t know what they were doing), each time it took several weeks for plumber to turn up leaving 4 people to share one shower. Cleaners turned up unannounced and refused to clean house even though we agreed a set day with agency which they didn’t keep to - this happened repeatedly.

Poor customer service from Dean - he entered the property unannounced on several occasions and refused to give 24 hours notice even though by law the landlord must give 24 hours notice before entering unless it is an emergency which was not given as a reason for entry. He also rudely interrupted and hung up on me on the phone when I was asking questions regarding the broken shower which I guess they didn’t have the answers to so preferred to ignore me - not exactly the correct way to treat a customer.

Overall 2/5 experience, property was great but the customer service I was shocked at even for a property consultancy was poor.

2022年8月3日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service, quick, smooth and very easy process! Very professional, I am very satisfied with the experience I had White Horse PC. :))

2022年7月18日
自発的なレビュー
5つ星のうち4の評価

Very Good

The process was very fast and smooth as well as been there when needing help or have any questions. Very good customer service. Overall very pleased with the house & company so far.

2022年6月21日
自発的なレビュー
5つ星のうち5の評価

Great company to rent from

The process was really smooth, the team were always on hand to answer any queries and as a first time renter after university, I’m super happy I picked to rent from this company. Georgie in particular was really helpful.

2022年6月17日
自発的なレビュー
5つ星のうち5の評価

First time renter

As a first time renter out of university, white horse has given me a great and easy experience. They have been super easy to get hold of and very helpful with anything asked of them. The main contact I had with the company was through Georgie who was very patient with all the questions I had for her about the property and other things. Georgie also really sold the property to us and made sure that everything would be as easy as possible for first time renters.
Before coming to white horse other letting agents really let me down and didn’t show that they had the time for me - would recommend to speak with these guys if looking to rent.

2022年6月17日
自発的なレビュー
5つ星のうち5の評価

I have lived with white horse property…

I have lived with white horse property for the last one year and I have enjoyed my stay. It was an amazing experience and the team was really helpful. I never experienced any issues and if there were any, the team is so amazing that they would sort it out as quickly as possible. This amazing team has always been there to support me and they were really flexible when I moved out. For a peaceful and wonderful experience, I would highly recommend white horse property.

2022年3月31日
自発的なレビュー
5つ星のうち5の評価

I moved into the house in June 2020…

I moved into the house in June 2020 just after lockdown restrictions were lifting. The team were very prompt and responsive, almost 2 years later I am sad to say goodbye to a wonderful room in a lovely house. The team have been very accommodating and helpful throughout my time at the property.

Thank you all!

2022年3月26日
自発的なレビュー
5つ星のうち4の評価

Always helpful

Always helpful and keep you in the loop with everything, quick response with problems to get them sorted, lovely house and house mates, sorry to go but moving with the boyfriend.
Many thanks dean, kevin All the best 😁

2022年2月28日
自発的なレビュー

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