Great customer service from willerby team during recent site vist. Staff Steve and Stuart were friendly and helpful. They fixed the main issues, fixed a door sticking that wasn't on the call sheet an... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have just had two people provide an excellent service, resolving an issue with my window leaking. They went above and beyond and checked other areas of my lodge to make sure there were no other und... もっと見る
企業が回答しました
Mark and Lee are both fantastic, and complete jobs to the highest possible standards. Higher standards than could be achieved by external contractors. Both are extremely friendly, and hard working, an... もっと見る
企業が回答しました
Wayne, Dave and Matty came to our site last week to replace all the external panels on our Grasmere which were still under warranty. The paint had started to bubble and peel off. They did an excellent... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Kingdom manufacturer of holiday homes. Includes model specification, distributor search by region and company profile.
連絡先
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Work to my holiday home
Scott the technician who worked on my holiday home was polite and a knowledgeable for all problems he came to fix and did a great job thanks.

Willerby Ltd からの回答
Jason was very friendly
Jason was very friendly, helpful and approachable. He fixed all our snags quickly and efficiently and to a very high standard. We would highly recommend.

Willerby Ltd からの回答
Dave and Scott attended did great jobs…
Dave and Scott attended did great jobs and updated us accordingly!

Willerby Ltd からの回答
Mark and Lee are both fantastic
Mark and Lee are both fantastic, and complete jobs to the highest possible standards. Higher standards than could be achieved by external contractors. Both are extremely friendly, and hard working, and always communicate with us, letting us know what’s been done, what issues they encountered, and what the ongoing plans might be. Thanks Mark & Lee, for all your hard work at Tregoad!!

Willerby Ltd からの回答
Richard and Scott
Few issues with our Willerby Sheraton Richard and Scott came to do our snagging list, all jobs completed to a very high standard.
Well done and thank you lads😁😁

Willerby Ltd からの回答
Paul in the after sales department is…
Paul in the after sales department is always so friendly and kind. Nothing seems to be too much for him. He always comes across fair whatever the outcome.
Thank you

Willerby Ltd からの回答
Just purchased a Willerby holiday…
Just purchased a Willerby holiday lodge. Had a few snagging jobs to address. Willerby team Wayne & Scott called to our holiday home. Day 1. They had a look around assessed the small jobs to their job sheet, made sure they had everything for next day start.
Day 2 Wayne called early morning and dealt with each job to a Professional standard. Efficient and Friendly, very happy with the service. A credit to Willerby.

Willerby Ltd からの回答
What lovely friendly and very efficient…
What lovely friendly and very efficient guys mark and Lee who did my jobs today in my caravan at west wittering. Very happy customer as also I asked them to put up a mirrored clock for me too ,they did that for me aswell . Would definitely recommend these guys . Thanks again for your work you had done . Fiona x

Willerby Ltd からの回答
Scott and Wayne attended to repair my…
Scott and Wayne attended to repair my patio door lock. It wasn't straightforward but they persevered and now it works perfectly. They also made an adjustment to my main door (which wasn't on their work schedule) and that too works perfectly. The reasons for not giving 5 stars are a)long waiting times for appointment slots and b) communication regarding appointment dates. I was given a specific date but when I rang to check a time, I was told they dont give specific dates. You only get to know it will be sometime within that week!! This needs to be made absolutely clear when communicating with site management and owners.
Thank you again to Scott and Wayne.

Willerby Ltd からの回答
Lorraine Woods @ cressfield caravan park
Dave came out today totally unexpected and finally after 14 months I got my patio doors, main door fixed and a new mirror fitted. Dave was very polite and respectful of our lodge. He took his time to fix the doors despite the wind and rain. It's a shame that the office staff at willerby aren't as good at their job as Dave.

Willerby Ltd からの回答
Scott and Dennis was great sorting out…
Scott and Dennis was great sorting out any issues we have had with our lodge. The side is let down by office staff not returning emails and booking repairs in. We had new doors and one was blown so needed another new door it’s took 10weeks to get booked in. We chased the office as we needed time off work and never got replies from emails the new doors were in stock cause Dennis said we have plenty!!! Very poor service due to staff, great fitters thank you Dennis and Scott.

Willerby Ltd からの回答
Brilliant job
Jason was friendly and did a fantastic job nothing was too much trouble. Thank you Jason for sorting our van out.

Willerby Ltd からの回答
Keegan and Steve came to my holiday…
Keegan and Steve came to my holiday home to complete warranty referral work. They were so polite, respectfull and very helpful

Willerby Ltd からの回答
Jason
Jason, Willerby engineer has just attended to a few minor issues on our Willerby Dorchester, Salisbury and Sheraton Sales units.
Excellent work carried out as always.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Willerby Ltd からの回答
Excellent staff
Thank you to Wayne and Richard who visited my Lodge in Suffolk Sands yesterday, to replace a worktop and repair patio doors.They identified a problem that was a lack of supports under the Lodge.
No request was too much. Kind courteous and very professional, they made a stressful situation manageable.
previously Jason has attended to issues and was equally professional and kind.All this was coordinated by Jodie in customer services. These members of staff are a credit to the company, and management should be proud.

Willerby Ltd からの回答
Both Danny and Jason were extremely…
Both Danny and Jason were extremely helpful during their visit here today, they are a credit to the company

Willerby Ltd からの回答
Danny and Jason were very courteous and…
Danny and Jason were very courteous and got to the problem of our patio doors leaking and blowing cold air in, they had it repaired in under an hour.

Willerby Ltd からの回答
Dave and Scott
Job completed by Dave and Scott with no issues. We have now had three follow up jobs completed by Willerby .
Workmen are always courteous, clean and tidy .
My only complaint would be the length of time it takes Willerby to deal with any problems.
It has taken 2 years to get our damaged doors replaced and as a result of the delay the original doors which matched our decor were no longer available.

Willerby Ltd からの回答
Fantastic service from the boys Danny…
Fantastic service from the boys Danny and Jason always make us smile and go over and beyond to help give us great service thanks Claire :-)

Willerby Ltd からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







