Willerby Ltd レビュー 140

Scott the technician who worked on my holiday home was polite and a knowledgeable for all problems he came to fix and did a great job thanks.

Jason was very friendly, helpful and approachable. He fixed all our snags quickly and efficiently and to a very high standard. We would highly recommend.

Dave and Scott attended did great jobs and updated us accordingly!

Mark and Lee are both fantastic, and complete jobs to the highest possible standards. Higher standards than could be achieved by external contractors. Both are extremely friendly, and hard working, and always communicate with us, letting us know what’s been done, what issues they encountered, and what the ongoing plans might be. Thanks Mark & Lee, for all your hard work at Tregoad!!

Few issues with our Willerby Sheraton Richard and Scott came to do our snagging list, all jobs completed to a very high standard.
Well done and thank you lads😁😁

Paul in the after sales department is always so friendly and kind. Nothing seems to be too much for him. He always comes across fair whatever the outcome.
Thank you

Just purchased a Willerby holiday lodge. Had a few snagging jobs to address. Willerby team Wayne & Scott called to our holiday home. Day 1. They had a look around assessed the small jobs to their job sheet, made sure they had everything for next day start.
Day 2 Wayne called early morning and dealt with each job to a Professional standard. Efficient and Friendly, very happy with the service. A credit to Willerby.

What lovely friendly and very efficient guys mark and Lee who did my jobs today in my caravan at west wittering. Very happy customer as also I asked them to put up a mirrored clock for me too ,they did that for me aswell . Would definitely recommend these guys . Thanks again for your work you had done . Fiona x

Scott and Wayne attended to repair my patio door lock. It wasn't straightforward but they persevered and now it works perfectly. They also made an adjustment to my main door (which wasn't on their work schedule) and that too works perfectly. The reasons for not giving 5 stars are a)long waiting times for appointment slots and b) communication regarding appointment dates. I was given a specific date but when I rang to check a time, I was told they dont give specific dates. You only get to know it will be sometime within that week!! This needs to be made absolutely clear when communicating with site management and owners.
Thank you again to Scott and Wayne.

Dave came out today totally unexpected and finally after 14 months I got my patio doors, main door fixed and a new mirror fitted. Dave was very polite and respectful of our lodge. He took his time to fix the doors despite the wind and rain. It's a shame that the office staff at willerby aren't as good at their job as Dave.

Scott and Dennis was great sorting out any issues we have had with our lodge. The side is let down by office staff not returning emails and booking repairs in. We had new doors and one was blown so needed another new door it’s took 10weeks to get booked in. We chased the office as we needed time off work and never got replies from emails the new doors were in stock cause Dennis said we have plenty!!! Very poor service due to staff, great fitters thank you Dennis and Scott.

Jason was friendly and did a fantastic job nothing was too much trouble. Thank you Jason for sorting our van out.

Keegan and Steve came to my holiday home to complete warranty referral work. They were so polite, respectfull and very helpful

Jason, Willerby engineer has just attended to a few minor issues on our Willerby Dorchester, Salisbury and Sheraton Sales units.
Excellent work carried out as always.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Thank you to Wayne and Richard who visited my Lodge in Suffolk Sands yesterday, to replace a worktop and repair patio doors.They identified a problem that was a lack of supports under the Lodge.

No request was too much. Kind courteous and very professional, they made a stressful situation manageable.
previously Jason has attended to issues and was equally professional and kind.All this was coordinated by Jodie in customer services. These members of staff are a credit to the company, and management should be proud.

Both Danny and Jason were extremely helpful during their visit here today, they are a credit to the company

Danny and Jason were very courteous and got to the problem of our patio doors leaking and blowing cold air in, they had it repaired in under an hour.

Job completed by Dave and Scott with no issues. We have now had three follow up jobs completed by Willerby .
Workmen are always courteous, clean and tidy .
My only complaint would be the length of time it takes Willerby to deal with any problems.
It has taken 2 years to get our damaged doors replaced and as a result of the delay the original doors which matched our decor were no longer available.

Fantastic service from the boys Danny and Jason always make us smile and go over and beyond to help give us great service thanks Claire :-)