für den hohen produktpreis miserabler kundenservice. unser board ging nach 2 wochen mit wenig gebrauch nicht mehr. wir wurden aufgefordert videos und fotos einzuschicken und uns wurde ein wasserschade... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer Service was informative and helpful throughout the entire sale and delivery. Item its working as advertise and with no issues to the date. Looking forward to keep enjoin by new longboard.
We bought a Wowgo skateboard AT-2 in November 2021, it has been a lot of fun. However, in June the right back wheel stopped spinning synchronised with the left. We were bummed, but contacted support... もっと見る
Ich warte seit 6 Wochen auf ein Update…nichts passiert! Diese Firma wirbt damit, dass der Versand europaweit nur 2-8 Werktage dauert! Auf Anfrage, bekomme ich immer wieder die Sendungsnummer, die seit... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ranked the best electric skateboard since 2017. The electric skateboard is Indestructible, Powerful, Smooth and Safe to Ride Anywhere. Now you can find those really nice electric long board and short board on www.wowgoboard.com. Wowgo AT 2, all terrain skateboard. Wowgo Mini 2 electric short board. Wowgo 3 and 3X, Hub motor skateboard and belt- driven skateboard.
連絡先
Baoneng Technology , 918000, Shenzhen, 中国
- +8618038173601
- info@wowgoboard.com
- wowgoboard.com
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Wowgo at2+
I have a wowgo at2 board and for the price is really good i thing. Lot of fun on terrain and asphalt too with cloudwheels. Speed and range is nice. I ridee over 5000km and it still working properly. After some time I damaged the motor but I replaced it with a new one and the board continues to work as it should. When i try to comunicate with brand they always write me back. When I try to communicate with the brand, they always write back and try to accommodate the request and answer questions.
The board is Great ! Customer service is top notch
The board is Great ! The customer service is great! Emmy in particular,is extremely helpful! It’s a great product! 150 stars if I could give that many…will definitely do future business with WowGo
Great support.
They were very supportive despite the timezone we live on.
They solved the issue and shipped the parcels needed very fast.
Excellent customer service
Customer service has been very helpful in resolving my issue. My grandson loves his WowGo board he received for Christmas
WowGo mini 2S
The board came extremely fast and has worked very well. I have had it for about a month and already put 70 miles on it. When I got the board I was missing the tools it was supposed to come with however Wowgo has been quickly attempting to rectify this error. Overall I am quite happy with my board. Also get the cloud wheels theyre quite worth it.
Appalling customer service - terrible quality control
Avoid this company at all costs.
They supplied an AT2 plus board with the trucks installed incorrectly and will not fix the issue. They simply stopped responding and said "Because you accepted delivery there is nothing we can do".
Will never purchase anything from this company again and highly advise everyone to avoid.
My wowgo at2 plus almost killed me
My wowgo at2 plus almost killed me. One of motors stopped while I was riding with 30mph. I send mail to the company but customer service try to find cheeky ways to avoid the replacement of whole back track
Customer service is absolutely great
Customer service is absolutely great, they sent me both a replacement mortor and esc for my s2max for no charge. When I also ordered the AT2+, they altered me that a faster shipping option was available from their US warehouse witch they didn't need to do! Overall great experience
Awful customer service
Awful customer service. New motor broke in 1 month and wowgo is not responding to my messages.
Stay away
Amazing service
Amazing service. One of the nuts that holds one of the wheels came off and reached out to customer support and they sent me four new replacement nuts immediately.
Customers service is horrable after your purchase
They send me a board with red engines instead of black which looks like a pre production model.
When it comes to warrenty they might as well mention that you have no warrenty because youll be ignored when you have issues.
I bought additional 3 months of warrenty but once youre in contact with customer service (chat) they stop responding once they realize who you are. Ive tried over 15 times in the past 4 months.
New customers they welcome on the chat but dont buy it. I would highly recommement to be very cousious and look for alternatives. I wish I spend a bit more money for a reliable brand with good service.
Great beginner board
Great beginner board, "best ride for some time". Thanks to Emmy at Wowgoboard for the prompt customer service. Note, i assumed that the two motors would provide 4 wheel drive. Board is rear wheel drive only.
Love the board!!
Wowgo is a great company with very…
Wowgo is a great company with very competitevly priced products and great service. They helped me with product issues and different part related topics.
Gee what a coincidence?
I ordered a board from Wowgo on 12/1/24. (Pioneer X5 pro)
Today, 12/5/24 the site still reads (US Warehouse, delivery in 2-7 days, for US customers) and (In Stock)
NOT GOING TO HAPPEN! They did send a FedEx shipment # but that is as much as FedEx is willing to get involved with their con until they receive something they can ship. No phone calls answered for me either. I did get an email, but that wasn't much more than a subtle mention that it will now be days, instead of hours, before l hear from FedEx again. Yesterday Visa told me I could not cancel this charge on my card until it was 2 weeks old? Therein lies the motive folks! What's a small inventory lie compared to immediate gain from fraudulently financing a slow boat ride from China.
Pioneer X4
Purchased a Pioneer x4 and went for a ride the day it arrived not checking all the bolts were securely tightened underneath, 5 of them dropped out spoke to Emmy at customer service who informed me these needed to be tightened before each use and arranged replacement bolts same day!
Very fast and efficient customer service support!
Custom Service IS Bad
Delivery time IS Long. Custom Service IS Bad. My battery broke about 500km into use and they told me it's my problem
Replacing parts fast shipping and great…
Replacing parts fast shipping and great customer service!!!
Service après vente très efficace et réactif
Je viens d’acheter la wow go 3e. Après quelques soucis je dois dire que le service après vente est très efficace, réactif et à résolu mon problème en 24h.
I write this review because I came here…
I write this review because I came here to read a few reviews and have to admit that i at some point thought i had made a big mistake in getting a WowGo AT2 plus. I am glad to say that my whole experience has been 5 stars. From ordering and making a mistake where customer service were fast and professional in resolving my mistake, to the fast delivery and finally the awesome board that I received. I am in love with my WowGo AT2 plus, it rides like a dream. All the reviews I saw and I saw many reviews on YouTube were spot on. I do not work for WowGo as some of the reviews I read here suggested when commenting on the good reviews about this company. All i can say is that I'm super happy with the whole experience and even happier with my AT2 plus. A definitely recommende WowGo boards.
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