für den hohen produktpreis miserabler kundenservice. unser board ging nach 2 wochen mit wenig gebrauch nicht mehr. wir wurden aufgefordert videos und fotos einzuschicken und uns wurde ein wasserschade... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer Service was informative and helpful throughout the entire sale and delivery. Item its working as advertise and with no issues to the date. Looking forward to keep enjoin by new longboard.
We bought a Wowgo skateboard AT-2 in November 2021, it has been a lot of fun. However, in June the right back wheel stopped spinning synchronised with the left. We were bummed, but contacted support... もっと見る
Ich warte seit 6 Wochen auf ein Update…nichts passiert! Diese Firma wirbt damit, dass der Versand europaweit nur 2-8 Werktage dauert! Auf Anfrage, bekomme ich immer wieder die Sendungsnummer, die seit... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ranked the best electric skateboard since 2017. The electric skateboard is Indestructible, Powerful, Smooth and Safe to Ride Anywhere. Now you can find those really nice electric long board and short board on www.wowgoboard.com. Wowgo AT 2, all terrain skateboard. Wowgo Mini 2 electric short board. Wowgo 3 and 3X, Hub motor skateboard and belt- driven skateboard.
連絡先
Baoneng Technology , 918000, Shenzhen, 中国
- +8618038173601
- info@wowgoboard.com
- wowgoboard.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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A great product with a great team
A great product with a great team ! Many thank’s wowgo !!! I recommend
Customer service responding within a…
Customer service responding within a timely manner, as well as providing wonderful and specific insight into my issue!
You better not buy anything here
You better not buy anything here. You won’t receive anything and they will try to avoid the refund at all costs.
So i order my board on Juli 12 and the…
So i order my board on Juli 12 and the board was supposed to come in 2-7 workdays. It have been more than a month. Every week they are saying "it's gonna be ready on friday" but it never was. Don't order from them, i don't even know if the board is in Europe yet. This is a scam. Asked for a refund they said they'll give a 10 usd discount. Wow what am i gonna do with that? Buy myself a new vaccation where i wanted to use the board. Just don't buy from them they lie.
Liars, very unprofessional!
Whoever behind this, they just a terrible, untrustworthy company. They try cheat you out of your money, saying on website it’s in stock. But oh no, they got nothing and always same excuses, customs delay or something. When things go wrong, they stop responding and act very unprofessional. Just avoid them.
Terrible Experience
Terrible Experience - Avoid WowGo
I ordered an electric skateboard from WowGo expecting delivery in 2-7 days as advertised. It’s been weeks, and I still haven’t received the product. The company has repeatedly delayed the shipment and refuses to issue a refund unless I cancel my PayPal dispute, which is against policy. The lack of communication and professionalism is terrible. I strongly advise against wowgo!
The Best Board you cant ride
I bought a Board from them on the 11 of July and their Shop listed a Delivery Time of 2-7 Business days. To this day the Order status ist stuck at "Order Confirmed" and their Support Claims their having "customes Clearance issues", wich i dont believe any longer.
Reddit ist full of Peoples having the Same experience. As far as i can Tell their lying on their website regarding estimated shipping time and the Customer Support ist lying because No Container ist stuck in customes clearance for three Weeks.
Makes me Not feel great about using their product in Traffic. If their not telling the truth about these things i dont feel like beleving their Performance specs they list for their products and it makes me seriously question the Engineering Standard that went into designing and manufacturing their Products.
And even If the Product was great, the best Board you can ride ist the one that actually gets delivered to you. And this Company hast No such Boards.
Great board but company asked for the review
Great board have had my at2+ for almost a year and still going strong I recently snapped a belt and have to review to get the replacement shipped however the first set of replacement parts was completely free and super easy to get after contacting the company they also added double the replacement belts despite my board being out of warranty
Love my wowgo 3se
Love my wowgo 3se, got the honeycomb wheels and the ride is so much more controlled now. Great starter brand if your learning to ride.
Great product
Great product! I just love it. I have the mini 2 board for a few months now, and I find it very hard to stop riding it. It’s addictive!! 🫶
The customer service of wowgo is awesome
The customer service of wowgo is amazing, always kind and efficient.
I recommand
Untrustworthy sellers and unreliable board
Dear WowGo, as promised, I believe potential buyers should know how you really treat your customers.
First, here are my orders numbers, so you know who I am:
#31585 #44476 and #45859 for a total of 803$.
So I used my board for +- 100km then it suddenly stopped working.
- You were very friendly to ask me to pay for a replacement cable. I paid. It didn't solve the issue.
- Then you were very friendly to ask me to pay for replacement battery. Having no choice, I paid, you sent me a wrong battery case (incompatible). I made more multiple videos as you requested, and suddenly no news. You won't answer any emails. No more support (email, fb, calling.. I tried all !).
Conclusion: WowGo's support is only active to encourage further purchases, even if the products are incompatible. Then when they see that they are wrong, they start ignoring you 100%.
For those considering a purchase from WowGo, please be aware of how their customer service may treat you. Exercise caution!
I am now proceeding to open a case with my legal insurance provider.
Wowgo replies swiftly and gave a quick…
Wowgo replies swiftly and gave a quick solution. Amazing customer support.
Franchement incroyable
Franchement incroyable je fais de long trajet avec aucun problème juste j'ai eu 2 vis de ma roue arrière qui sont partis en roulant car quand vous le recevez réviser bien tout les visés sinon le service après-vente super communication
Merci
My board is burnt in the school for no…
My board is burnt in the school for no reason and wowgo sent ESC replacement with the price and even that esc doesn’t work. They are ignoring me at this point. This company sucks
I wanted an electric skateboard that…
I wanted an electric skateboard that was reliable, fast, and for a good price. I ended up getting the WowGo 3e version board, and for the past 6 months, it has been awesome to ride. The battery lasts for a while, the speed is crazy fast, parts are easy to move and change, and the board gives a super stable ride. It can go up really big hills, it can bomb down steep ones without me worrying of falling off, and holding it while im not using it is really easy with the grip on the board. The stability, speed, curving, ease of use makes the board all around the top of its class. I use it to get to school everyday and it’s worked for me everyday. And the company has good customer support options that are super fast to reply, making the board and company even better. It’s a great board and a great company, no complaints.
Love the support
Love the support, such a good and helpful team that assists me when the belt brake. 100% recommend
exceptionally fun boards with great…
exceptionally fun boards with great customer service! 👌🏼
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