für den hohen produktpreis miserabler kundenservice. unser board ging nach 2 wochen mit wenig gebrauch nicht mehr. wir wurden aufgefordert videos und fotos einzuschicken und uns wurde ein wasserschade... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer Service was informative and helpful throughout the entire sale and delivery. Item its working as advertise and with no issues to the date. Looking forward to keep enjoin by new longboard.
We bought a Wowgo skateboard AT-2 in November 2021, it has been a lot of fun. However, in June the right back wheel stopped spinning synchronised with the left. We were bummed, but contacted support... もっと見る
Ich warte seit 6 Wochen auf ein Update…nichts passiert! Diese Firma wirbt damit, dass der Versand europaweit nur 2-8 Werktage dauert! Auf Anfrage, bekomme ich immer wieder die Sendungsnummer, die seit... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ranked the best electric skateboard since 2017. The electric skateboard is Indestructible, Powerful, Smooth and Safe to Ride Anywhere. Now you can find those really nice electric long board and short board on www.wowgoboard.com. Wowgo AT 2, all terrain skateboard. Wowgo Mini 2 electric short board. Wowgo 3 and 3X, Hub motor skateboard and belt- driven skateboard.
連絡先
Baoneng Technology , 918000, Shenzhen, 中国
- +8618038173601
- info@wowgoboard.com
- wowgoboard.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Replacement parts for my skateboard!
Over the summer, I cracked my skateboard and damaged one my trucks. I reached out to Wowgo to see if they had any replacement parts... they did!... after I ordered it, I got my shipment within 1 week and I was able to fix my board back to good as new! I really like the service and strong replacement parts. The customer service was fantastic. Thank you.
Best board i've had
Yeah its been awsome, really well built has done a lot of off road as well as foot paths. nice and smooth, only had a remote break apart once but that was my fault.
Many folks recommended wowgo for a…
Many folks recommended wowgo for a first board and I have to agree now that I've had mine for a few months. Great build quality, easy to ride and delivery was transparent with updates.
I’ve had to talk to customer service A…
I’ve had to talk to customer service A fair amount of time is not due to any mail function of the product but me not knowing much about forwards as this was my first outing and they were always very informative and help solve the problem as quick as possible
Love these boards.
Love these boards.. wowgo have been great to deal with best board I've owned..
I bought a second hand wowgo x3
I bought a second hand wowgo x3. I instantly was hooked. But then i ate it and fell board went into street and ran over.this has been my only issue with product and service. My problem was the availability for the board. I could not get it in the United States. I was so upset.when the board finally became available I purchased board with expedited shipping. Board is solid. I now ride my son and I to school and home every day on my wowgo x3. He is 8. He is little on smaller side but even with us both on board. I feel confident in the ability and safety of the board. Still has great acceleration and the breaks is top notch
The board is fast lasts forever and is…
The board is fast lasts forever and is well built for the price!
Wowgo Board Experience
I've been using wowgo 2s max for around 9 months now and it awesome. There hasn't been any problems at all and customer service is great because they reply to me 5 minute after I message them. I used the board every day as a transportation and I'm glad that I bought this 2s max.
Wowgo Customer service has been great
Wowgo Customer service has been great. I have the AT2 and one of my motors started failing and wowgo sent me a new one. After that the braking system was starting to mess up they sent me a new esc. Thanks to wowgo I can continue to ride. I really love my at2
Fast shipping
Fast shipping, good discount and great board! After riding a Boosted for many years and I can safely say that I love my WowGo
The board (wowgo 3) works great
The board (wowgo 3) works great! Good quality. The support team is ok, but it takes some time to get answer to all your questions since they sometimes just answer some of them. Would recomend wowgo tho
The board was shipped fast.
The board was shipped fast.And ordering it was very simple.
Your board is easy to use
Your board is easy to use. Just be mindful about the controller, when you start turning it and you found the best pace it changes the next time you stop and turn it again the same where you stop turning it. Like it’s not slower than usual. Overall “Voltage my board” has been very good to me. Thanks for making it beginner friendly with cool black color which I love and looks durable.
My board just FRIED
My board just fried . I highly recommend not buying them and spare a Little bit more for a high quality one . My board wasn't even charging . luckily I was awake when my board burned down and survived with minor house burning and injury. Also customer support don't give a dam attitude when emailing them and giving a discount for a new board LOL . Also don't believe in the fake 5 starts reviews on their site . I put 1 star in their product review but it didn't show up . So obviously they are hiding all the rating below 4 stars . Just a heads up for anyone who is thinking about buying wowgo

Wowgoboard からの回答
The support team is excellent
The support team is excellent. They respond extremely fast and help with replacements and/or problems promptly.
This package is better than I could…
This package is better than I could have imagined! The board is fast and stable and the battery lasts long. They give you all the tools you need to work on it, which is super helpful. Also. The staff is responsive and communicates well. I highly recommend this!
Use another board website
It is really sad because WoWGo boards used to be one of my favorites. Unfortunately they now have sent me a faulty board. I have spent three month over email trying to get my board working, they refuse to listen when I tell them the issues. They will not replace my board, have me running an insane amount of at home tests only to send me a new battery (and hey guess what it wasnt the battery that caused it, its faulty wiring that cannot be replaced by me) and instead of replacing my board they are now telling me to go over the SAME tests I have already done including the battery tests on a battery they just sent me.
Their customer service representative Ron went a week and a half at one time before he responded to me after being very rude. And I could only assume he finally responded to me after I sent another customer message through the website.
As much as I love WoWgo boards themselves. I cannot condone this type of treatment to one of their customers. I will happily be recommending friends and others to use another website or place to buy their skateboards because WoWgo just does not care about customer support or helping fix a broken board.
We bought a Wowgo skateboard AT-2 in…
We bought a Wowgo skateboard AT-2 in November 2021, it has been a lot of fun. However, in June the right back wheel stopped spinning synchronised with the left.
We were bummed, but contacted support from Wowgo. We had fantastic, timely and professional support, after receiving new spare parts the board is running flawlessly again.
Great Customer Service
I have had my board for about 6 months now and I am very happy with the board. I appreciate the customer service that WowGo has provided me. Ron from WowGo has helped me on multiple occasions. The first was when my battery stopped working. Because there was water damage detected on my battery, it was not covered by warranty, but at least I was able to buy another one and it was shipped promptly.
On a second occasion, my deck started to crack a bit. WowGo customer service was nice enough to send me a brand new deck because it was covered by warranty. In addition, they also sent some extra bolts for my board as well.
Although I have run into some issues with my board, I am still happy with this company because of their customer service.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







