This company and it's software is the best I have ever used. The support is over the top. Quick response time is essential and they meet it hands down! The software is awesome in that I can do pretty... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have tried other adobe replacements, ended up ditching them for Ace instead. I like the interface and its abilities. The only suggestion that I could think of would be to add a TWAIN component. Ove... もっと見る
I've been looking for a replacement for Adobe Acrobat and read about AcePDF Editor. I downloaded it on a Monday and ran it through its paces. By Thursday, I was buying a lifetime license. I had one pr... もっと見る
Bought this software nearly two years ago and aways find a way to utilize its core functions on a nearly daily basis. Perhaps even more amazing than the software is the stellar customer service. D... もっと見る
企業情報
当該企業による記述
AceThinker provides practical digital tools designed to make everyday creative and productivity tasks easier. Our products cover screen recording, multimedia editing and conversion, PDF management, online utilities, and a growing range of AI-powered tools for creating, editing, and working with images, videos, audio, and documents. We serve individuals, students, content creators, educators, and businesses around the world. Some of our tools work directly in the browser for quick access, while others are available as desktop applications for users who need more advanced features and greater control over their work. Our goal is to make useful technology accessible without unnecessary complexity. We continually improve our products based on changes in technology, customer needs, and feedback from real users. As our platform develops, we are bringing more of these capabilities together into a simpler and more connected experience. Customer support is an important part of our service. If you experience a problem with installation, activation, product use, billing, or an online tool, our support team will review the issue and help find an appropriate solution. We also assist customers who need to reactivate eligible software after reinstalling a program or changing computers. We value honest customer feedback because it helps us identify problems, improve our products, and provide clearer information to future customers. Whether your experience has been positive or you believe something needs improvement, we welcome your review and the opportunity to respond.
連絡先
F10 Azure Building, 59 Great Eastern Road, E15 1DX, London, 英国
- 07423256322
- business@acethinker.com
- www.acethinker.ai
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 33%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great support
Great support, very quick response help me solve a licensing issue in a short time
Easy to use and I like it.
A doddle when you know how!
I downloaded the video recording programme, back in November 2023 but forgot to give a review. I've been using it about twice a month, since. Whilst not exactly intuitive, their Customer Service is prompt and spot-on, making the software very straight forward to use - once you know how, it's always obvious! :o) Consequently, I upgraded to a lifetime edition and have no regrets. It's ace, thank you! :o)
Useful PDF editor and terrific customer service!
First, the PDF Converter Pro software is easy to use - no problems with editing and converting my PDF files. Glad I bought the lifetime license, and I do recommend the software. Second, AceThinker customer service is fantastic! Just days after my purchase, I had the unfortunate experience of losing all files on my laptop, including my new software, due to a motherboard issue. Jim C in customer service promptly responded to my plea for help and assisted with reinstalling my PDF Converter Pro software. Really appreciated that!
I was given an updated lifetime version of aquaclip.
I paid for a full lifetime version of Aquaclip which was ideal for downloading all videos from internet. Until recently and after formatting my pc, I couldn't get the software to download videos from my favourite website "Gaia.com". After relaying to Jim I was given a new program called "Cleverget" which downloaded video from this site with no problems. Service and products are A++++. Would highly recommend.
Atendimento rápido e eficiente
Atendimento rápido e eficiente. (Fast and efficient service)
A great program
Aqua tune is such a great program. So easy to use - made it so straightforward to search and find music and then download it. Extremely impressed with the software 9188and the support.
Compiled a playlist in no time at all
Not a scam and not another fake review, great product and support
I believe almost zero online reviews as most appear to be fake, but I created a TrustPilot account just to compliment Jim. I had an issue with receiving my license key after my initial payment and I was concerned that it was a scam. But Jim quickly emailed me a code and I'm now rolling with videos for our non-profit to use with the creators' permission. Thanks to Jim and team. Product is easy and backed by solid support.
I Had a problem with my Aqua tune…
I Had a problem with my Aqua tune lifetime activation after swapping to a new PC, they solved my issue almost instantly through email support, fantastic service and product
thanks to
support @ acethinker.com
regards stephen
Great customer support and powerful…
Great customer support and powerful tools to download the video/audio. Highly recommended!
It works yay!
AceThinker went the extra mile quickly helping me with my problem.
AceThinker went the extra mile quickly helping me with my problem with my PDF Converter Pro software. Everything works fine now. I appreciate their help.
Awesome product and support
Awesome product and support. Answered a question I had within minutes on a Saturday. Provided great support to help me. Highly recommend them
Great Support!!
Great Support!!
I had issues with the activation code working and they were back in touch within an hour to provide a new code which worked right away! The product is incredible and oh-so-easy to use!
TOP Costumer service
Answers very quick and has good solutions to resolve the problem. Thank you!
Excellent customer service
Excellent customer service. I am always testing software and it occasionally crashes my computer, requiring me to do a clean install. Customer service at AceThinker has always helped me re-license their software.
Superb timely and competent…
Superb timely and competent intervention from the AceThinker help desk. I bought a new pc and had problems registering my video keeper after downloading it on the new laptop. All was resolved in minutes to my satisfaction.
Well done guys.
Resolved my query on license activation…
Resolved my query on license activation on second device . AceThinker license can be used on two devices.
Support
I bought Acethinker software from a reliable third party provider, but found I couldn't activate the licence. I contacted Acethinkers support. Jim helped me resolve the problem without any difficulty and very promptly too.
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