AceThinker ロゴ
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AceThinker レビュー 

305
•
TrustScore 5段階評価の5

4.8

ソフトウェア企業
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This company and it's software is the best I have ever used. The support is over the top. Quick response time is essential and they meet it hands down! The software is awesome in that I can do pretty... もっと見る

5つ星のうち5の評価

Have tried other adobe replacements, ended up ditching them for Ace instead. I like the interface and its abilities. The only suggestion that I could think of would be to add a TWAIN component. Ove... もっと見る

5つ星のうち5の評価

I've been looking for a replacement for Adobe Acrobat and read about AcePDF Editor. I downloaded it on a Monday and ran it through its paces. By Thursday, I was buying a lifetime license. I had one pr... もっと見る

5つ星のうち5の評価

Bought this software nearly two years ago and aways find a way to utilize its core functions on a nearly daily basis. Perhaps even more amazing than the software is the stellar customer service. D... もっと見る

企業情報

  1. ソフトウェア企業
  2. ・
  3. コンピュータ ソフトウェア店
  4. ソフトウェア製造販売業者

当該企業による記述

AceThinker provides practical digital tools designed to make everyday creative and productivity tasks easier. Our products cover screen recording, multimedia editing and conversion, PDF management, online utilities, and a growing range of AI-powered tools for creating, editing, and working with images, videos, audio, and documents. We serve individuals, students, content creators, educators, and businesses around the world. Some of our tools work directly in the browser for quick access, while others are available as desktop applications for users who need more advanced features and greater control over their work. Our goal is to make useful technology accessible without unnecessary complexity. We continually improve our products based on changes in technology, customer needs, and feedback from real users. As our platform develops, we are bringing more of these capabilities together into a simpler and more connected experience. Customer support is an important part of our service. If you experience a problem with installation, activation, product use, billing, or an online tool, our support team will review the issue and help find an appropriate solution. We also assist customers who need to reactivate eligible software after reinstalling a program or changing computers. We value honest customer feedback because it helps us identify problems, improve our products, and provide clearer information to future customers. Whether your experience has been positive or you believe something needs improvement, we welcome your review and the opportunity to respond.

連絡先

4.8

優良

TrustScore 5段階評価の5

305件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33％に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(305)

過去12か月のレビュー数: 69件

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5つ星のうち5の評価

Great product

I've always found this to be a great product. It does what it says and works on more sites than I expected. When it came to transferring an existing licence from one PC to another, it was simple and fast. It meets my requirements.

2024年2月2日
自発的なレビュー
5つ星のうち5の評価

Satisfied customer January 2024

A PC Mag article tipped me off to Acethinker software at the end of 2023. Was looking for something to use for Youtube primarily and it works perfectly and at 320kbps.. at up to 6 files at a time, also with a 5X speed option.. easily handles video or audio.. it also works on so many platforms that I wasn't even expecting, with the built in GUI. Highly recommended service and software. Bought a lifetime license.

2024年1月18日
自発的なレビュー
5つ星のうち5の評価

Highly Recommended - GREAT SOFTWARE

Download is easy and came through virus and bloatware free. It is easy to use and fairly intuitive. Processing time to rip the mp3 from a video is very fast. I am extremely pleased with it functionally

Customer service is AWESOME- I purchased a lifetime license and that allows for 2 computer installations. Had a problem getting the second machine to accept the code. - Shot off a note to the customer service at 5 AM and had a resolution by 6 AM That was pretty awesome as I expected to have to wait till the next day or so.

2023年12月29日
自発的なレビュー
5つ星のうち5の評価

Support was extremely fast

Support was extremely fast. Had an issue trying to download on a second computer and I couldn't find my email receipt. They were able to help me and send a key right away. I love the software!

2023年12月9日
自発的なレビュー
5つ星のうち1の評価

Ace Thinker is a unscrupulous company BEWARE!!!!

I bought Aqua Clip Downloader it worked one day and stopped working, the product is trash and the company is worse! I contacted them several times to no avail. I also submitted a refund request per their website and never heard from them! STAY AWAY FROM THIS COMPANY!!!!

2023年9月26日
自発的なレビュー
AceThinker ロゴ

AceThinker からの回答

Hi Marvin, we have checked the record of emails and found that we have already sent you a solution. Actually, every request from you has been responded to in 24 hours; we can send you the record if you need it. We have tens of thousands of new users every day, and we always provide timely support for users who have questions. If you're not happy with the software, we usually refund the order in 3-5 working days, which is a common practice for software companies.

With our records, we approved your refund request on Paypal days ago; I don't know why you said we didn't respond to you. There must be a misunderstanding. But rest assured that every one of your requests has been addressed on time without any delay.

5つ星のうち5の評価

awesome customer support

My AceThinker video keeper quit working. I contacted customer support who promptly responded to my email. Support informed me that they have upgraded the app and sent me the new version keeping my lifetime membership. The new app works much better than the previous one and I am now a very happy user of it.

2023年9月24日
自発的なレビュー

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