I took out a Beanz subscription after purchasing a Sage Dual Boiler (great machine) and am delighted I did so. The subscription is good value and offered a way to try many different types of bean... ãã£ãšèŠã

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Mein Anliegen wurde ohne jeglichen Kommentar durch den Support ungelöst geschlossen. Edit 15.07.26: um hier nicht stehen zu lassen, ich hÀtte versÀumt, an der Lösung des Problems beizutragen: es... ãã£ãšèŠã
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Super kulante Reklamation. Ich hatte 2x Bohnen die meine Sage Barista nicht mahlen konnte. Es gehen scheinbar nur dunkel geröstete Bohnen. Die Ware wurde komplett erstattet bzw. Ersatzbohnen nach ei... ãã£ãšèŠã
Bought a Sage machine with an offer of 2 bags of free coffee from Beanz.com. There were no choices for decaf so I messaged them. The two free bags arrived quickly and well packaged. Nikeziwe replie... ãã£ãšèŠã
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beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Baristaâs Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. Weâll take care of the rest. Look forward to a new experience in every delivery.
Beanz currently available in
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- United Kingdom
- https://www.beanz.com/en-gb/
- Germany
- https://www.beanz.com/de-de
- United States
- https://www.beanz.com/en-us
- Australia
- https://www.beanz.com/en-au
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- www.beanz.com
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Beanz ããã®åç
Iâve taken out a subscription howeverâŠ
Iâve taken out a subscription however the first delivery was thrown over the fence and left soaking wet, second delivery sent wrong beans and next delivery they charged me twice and sent 2 orders even though I only ordered one and Iâve been waiting 3 weeks for a refund ! It seems very disorganised and inefficient. The coffee is nice but I wish theyâd sort the deliveries and my refund asap
The person who called me and resolvedâŠ
The person who called me and resolved my issues was very nice and really wanted to help me. He exceeded my expectations.
Amazing care
Beans team took care of the issue right away.
They even went above and beyond sending new beans next day.
Thank you
Seems they donât respond to emails
I tried to contact the team via email many many times over a two week period and no one ever got back to me. I copied in all the email addresses I had received emails from but still nothing! Very disappointed.
A very responsive and helpful customerâŠ
A very responsive and helpful customer service teamâŠâŠ and great coffee!
Fixed my problem quickly and easily!
Beanz is a great service!!
Beanz is a great service!!! I love the selection, how I can change it up and try new vendors and roasts for each shipment.
I had an inquiry around a special bag of beans and Customer Service was super responsive.
Thank you so much!
Amazing customer services
Baristaâs choice
We use baristaâs choice and really enjoy it. The deliveries are on a schedule we set and match our preferences.
Refund hasnât been provided and no oneâŠ
Refund hasnât been provided and no one has reached out.

Beanz ããã®åç
Fantastic customer service!!!!
I had a great service experience
I had a great service experience. Resolved my issue quickly after acknowledging my initial email request.
They closed my case!
They closed my case!! My order has NOT been delivered!!!!! The order shipped on March 4th - I live in TX - and today it shows it's in St Paul Minnesota!!!! What in the world!? Open back up my case please.

Beanz ããã®åç
Happy customer! Beanz is the best!
The variety and quality of coffee is wonderful. Communication with Beanz is perfect, with emailed notifications keeping me up-to-date with ordering and shipping details. When needed, the customer service response is prompt and satisfying.
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