Brayleys Cars - Brayley Honda Ruislip レビュー 

676
TrustScore 5段階評価の4.5

4.5

Victoria Road, Ruislip, HA4 0LJ London, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team at the car dealership was fantastic. They were genuinely friendly from the moment I walked in and took the time to give very clear, transparent explanations about the vehicles and the buying... もっと見る

5つ星のうち5の評価

Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!

企業が回答しました

5つ星のうち5の評価

Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... もっと見る

企業が回答しました

5つ星のうち5の評価

Quick respond , worked in the issue and beyond.great customer service prior within and after the work that been done.

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Victoria Road, Ruislip, HA4 0LJ, London, England, 英国

  • 020 8845 3551

4.5

優良

TrustScore 5段階評価の4.5

676件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

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4.5

すべてのレビュー

(676)

過去12か月のレビュー数: 3,049

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5つ星のうち5の評価

Attentive Sales team

The Sales team were especially attentive to my requirements, giving me a test drive at shor t noticed. Throughout the sales process, I was ke pt well informed and the sale went through with in 3 weeks of my initial enquiry.

2026年2月4日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Andy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

MOT & Service completed as needed

Took car in for first MOT & Service. Friendly, helpful reception staff who kept me updated on progress and job completed as expected in a timely fashion

2026年2月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jyoti, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

New Honda Jazz

I have just purchased a new Honda Jazz from Brayleys. A very positive experience. Angela explained everything clearly and was very helpful and friendly. The whole process was very smooth from the start to the handover. I am very happy with both the car and the company.

2026年2月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Denise, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち3の評価

No more service wash!

The receptionists were very friendly and courteous. The Service undertaken was efficient & within a reasonable time. However very disappointed that there is now no service wash. Other dealerships continue to offer this service which I believe is a good token given to loyal customers like me. It is not much to give. We Might go
Elsewhere next year which is a shame as we have been going to S Ruislip Honda for years.

2026年2月16日
自発的なレビュー
5つ星のうち5の評価

Happy with level of service

Happy with level of service, helpful & informative sales executives

2026年2月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

HI Jackie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

The efficiency of the support staff I…

The efficiency of the support staff I had contact with namely Jo, Amy and the driver who collected and returned my car.

I liked the idea of the video with the engineer explaining the checks that had been carried out.

I was not very happy with a charge of £50.00 collection and deliver, however, this had been explained to me first. But surely you could charge it on a mileage basis.

Also rather disappointing that you have stopped the complimentary valet service.

2026年2月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Patricia, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Efficient booking process friendly…

Efficient booking process friendly staff

2026年2月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Steve, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Enjoyable experience

Dealing with Angela Powrie made the whole experience enjoyable, smooth. She explained everything very clearly and was extremely helpful all the way through the process

2026年2月4日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Very Professional

An urgent matter was dealt in a very professional manner without undue waiting

2026年1月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Dan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

Good customer service

Good customer service. Kept informed & quick turnaround

2026年1月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Andrew, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち3の評価

No more valet service,when car serviced

My husband & I have used the Ruislip Branch for over 25 years,buying several new cars from them,since they have changed hands,the excellent service we used to receive has gone down hill,we took all our cars for a service,receiving a valet inside & out,I took mine for a service,yesterday & no valet of cars included,plus I wasn’t informed of that fact,it was only when I spoke to one of the sales reps,saying I look forward to having my car cleaned,that I was told it was no longer offered

2026年1月28日
自発的なレビュー
5つ星のうち5の評価

Booked first service for my Honda Jazz…

Booked first service for my Honda Jazz Hybrid. Took it for service on 26 January at 08.45 and it was ready to collect just after midday. It was a basic service with little to do and no extra work. I was pleased with the reception and also the work done. I would have liked the car to be valeted but I was advised beforehand that Brayleys no longer did that.

2026年1月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Roger, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち1の評価

JASNEET DOOWA who is a salesman at…

JASNEET DOOWA who is a salesman at BRAYLEYS Ruislip still not has not issued me a refund of £250.00. He stated he would refund me my £250.00 2 weeks ago. I have called numerous times and emailed him loads of times and he has ignored my calls and emails. I have taken further action. This is unacceptable.
Every time I call and speak to someone, they say someone will call me back and no one does. Appalling service. Do not go there.

2026年1月5日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Dear customer, Thank you for bringing this to my attention. I am very sorry to hear about the delay in receiving your refund and the lack of communication you have experienced; this is certainly not the level of service we aim to provide at Brayleys Ruislip. Jasneet is away from the business today, but please be assured that I will be handling this matter for you. I would like to personally investigate why this has happened and ensure your refund is resolved immediately. Please contact me directly at david.cook@brayleys.co.uk so that I can look into your details and provide you with a personal update. Kind regards, David Cook

5つ星のうち5の評価

Up to the expected excellent standard!

The experience was just what I have come to expect from Brayleys: welcoming, attentive and with regular updates. My car was ready at the time that it was promised; I was made to feel “special”.

This typifies my contacts with the dealership over nearly 30 years.

2026年1月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Rod, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Brayley’s Honda Ruislip Car Service

I was booked in for my first car service at Brayley’s Honda Ruislip on arrival I as greeted with a Friendly smile and a warm welcome from all the staff as well from the two lovely lady's at the service counter i had a few questions and they took the time to answered them very clearly so I'm very grateful the Service team that carried out the work were welcoming also I cant praise them all enough outstanding service even had a video sent to my mobile phone showing them carrying out the health check on my car. I was amazed Thank you all see you in 12 months for my next service. I would highly Recommend Brayley’s Honda Ruislip Branch.

2026年1月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Keith, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Jo was great

Jo was great, explaining the issues with the mot and service. I was very happy with the service and work done.

2026年1月19日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Eric, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Impressive service!

I was impressed by the politeness and efficiency of the receptionist and the service I received. The car was taken on time and returned in good time. The service was very good.

2026年1月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Amazing work

Amazing work, staff were great, I forgot her name but lady helped a lot, I think maria

2026年1月8日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Yasin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Friendly and efficient = a new four-year Service Plan set!

Friendly and efficient communication, our final Service in a two-year Service Plan set up by the South Ruislip Brayley Honda Dealership was carried out on time and thoroughly at Enfield. A shame that a collect and deliver service is not operated, but the use of a courtesy car was seamless at a cost of £30 to cover insurance for the day. As a result of our experience, we have just signed up for a four-year Service Plan with Brayley Honda Enfield. Particular thanks to Jenifer Hatton for keeping us informed throughout the whole process.

2026年1月8日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jeff, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent service,friendly well…

Excellent service,friendly well informed staff.

2025年12月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Virin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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