Maria was great looking after me and my Honda Jazz. She updated to me while the car was having the MOT on all issues like I was in the garage with my car. She was also considerate and gave me an o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Maria was great looking after me and my Honda Jazz. She updated to me while the car was having the MOT on all issues like I was in the garage with my car. She was also considerate and gave me an o... もっと見る
企業が回答しました
Professional courteous well mannered Helped me even on Sunday while the service department was closed so that i could leave my car over night Did my car in 0ne hour where AA could not fix it in... もっと見る
Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... もっと見る
企業が回答しました
recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... もっと見る
企業が回答しました
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Victoria Road, Ruislip, HA4 0LJ, London, England, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 27%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Brayleys Cars - Brayley Honda Ruislip からの回答
Brayleys Ruislip gave an organised, professional service, for my MOT check. Reception offered a comfortable waiting area; paperwork for engineers ready on arrival. After sales questions answered honestly with accompanying checklist. Impressed with polite efficient staff.

Brayleys Cars - Brayley Honda Ruislip からの回答
Brayley Honda Ruislip was helpful.
Angela Powrie helped us nice and info us about Honda Car.

Brayleys Cars - Brayley Honda Ruislip からの回答
I have been a customer of Brayley Honda Ruislip for
Many years ,and that both sales and service staff are
Brilliant.

Brayleys Cars - Brayley Honda Ruislip からの回答
1st service on Honda Jazz.
Easy to book online.
Reminder follow-ups.
Always friendly staff.
Cold water and hot drinks machine with comfy chairs and widescreen TV.
Only waited an hour.
Thanks Brayleys.

Brayleys Cars - Brayley Honda Ruislip からの回答
The Sales team were especially attentive to my requirements, giving me a test drive at shor t noticed. Throughout the sales process, I was ke pt well informed and the sale went through with in 3 weeks of my initial enquiry.

Brayleys Cars - Brayley Honda Ruislip からの回答
Took car in for first MOT & Service. Friendly, helpful reception staff who kept me updated on progress and job completed as expected in a timely fashion

Brayleys Cars - Brayley Honda Ruislip からの回答
I have just purchased a new Honda Jazz from Brayleys. A very positive experience. Angela explained everything clearly and was very helpful and friendly. The whole process was very smooth from the start to the handover. I am very happy with both the car and the company.

Brayleys Cars - Brayley Honda Ruislip からの回答
The receptionists were very friendly and courteous. The Service undertaken was efficient & within a reasonable time. However very disappointed that there is now no service wash. Other dealerships continue to offer this service which I believe is a good token given to loyal customers like me. It is not much to give. We Might go
Elsewhere next year which is a shame as we have been going to S Ruislip Honda for years.
Happy with level of service, helpful & informative sales executives

Brayleys Cars - Brayley Honda Ruislip からの回答
The efficiency of the support staff I had contact with namely Jo, Amy and the driver who collected and returned my car.
I liked the idea of the video with the engineer explaining the checks that had been carried out.
I was not very happy with a charge of £50.00 collection and deliver, however, this had been explained to me first. But surely you could charge it on a mileage basis.
Also rather disappointing that you have stopped the complimentary valet service.

Brayleys Cars - Brayley Honda Ruislip からの回答

Brayleys Cars - Brayley Honda Ruislip からの回答
Dealing with Angela Powrie made the whole experience enjoyable, smooth. She explained everything very clearly and was extremely helpful all the way through the process

Brayleys Cars - Brayley Honda Ruislip からの回答
An urgent matter was dealt in a very professional manner without undue waiting

Brayleys Cars - Brayley Honda Ruislip からの回答

Brayleys Cars - Brayley Honda Ruislip からの回答
My husband & I have used the Ruislip Branch for over 25 years,buying several new cars from them,since they have changed hands,the excellent service we used to receive has gone down hill,we took all our cars for a service,receiving a valet inside & out,I took mine for a service,yesterday & no valet of cars included,plus I wasn’t informed of that fact,it was only when I spoke to one of the sales reps,saying I look forward to having my car cleaned,that I was told it was no longer offered
Booked first service for my Honda Jazz Hybrid. Took it for service on 26 January at 08.45 and it was ready to collect just after midday. It was a basic service with little to do and no extra work. I was pleased with the reception and also the work done. I would have liked the car to be valeted but I was advised beforehand that Brayleys no longer did that.

Brayleys Cars - Brayley Honda Ruislip からの回答
JASNEET DOOWA who is a salesman at BRAYLEYS Ruislip still not has not issued me a refund of £250.00. He stated he would refund me my £250.00 2 weeks ago. I have called numerous times and emailed him loads of times and he has ignored my calls and emails. I have taken further action. This is unacceptable.
Every time I call and speak to someone, they say someone will call me back and no one does. Appalling service. Do not go there.

Brayleys Cars - Brayley Honda Ruislip からの回答
The experience was just what I have come to expect from Brayleys: welcoming, attentive and with regular updates. My car was ready at the time that it was promised; I was made to feel “special”.
This typifies my contacts with the dealership over nearly 30 years.

Brayleys Cars - Brayley Honda Ruislip からの回答
I was booked in for my first car service at Brayley’s Honda Ruislip on arrival I as greeted with a Friendly smile and a warm welcome from all the staff as well from the two lovely lady's at the service counter i had a few questions and they took the time to answered them very clearly so I'm very grateful the Service team that carried out the work were welcoming also I cant praise them all enough outstanding service even had a video sent to my mobile phone showing them carrying out the health check on my car. I was amazed Thank you all see you in 12 months for my next service. I would highly Recommend Brayley’s Honda Ruislip Branch.

Brayleys Cars - Brayley Honda Ruislip からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。