My old car had done me proud but I was definitely overdue a newer one. I was nervous about buying a car online, but I had no need to worry. From putting down a deposit, I was contacted regularly with... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I got my Vauxhall Mokka X via Buyacar.co.uk recently and I must say that the experience was excellent. From the sales guy to the operation teams it was seamless. What is even more impressi... もっと見る
I financed my car in 2020, the car itself is okay although it does make a rattling noise when idle which has been seen to several times by engineers now at my own cost and is not resolved. The issue I... もっと見る
企業が回答しました
Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Samson who provided lots of clarity throughout. Car came in... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.
連絡先
31-32 Alfred Place, W1CE 7DP, London, 英国
- 0800 050 2333
- hello@buyacar.co.uk
- www.buyacar.co.uk
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I’m so happy and satisfied with them
I’m so happy and satisfied with them, they were very friendly and they followed up with me every step. The car was in good condition and delivered right in time! All the process was fast and easy and that’s exactly what I was looking for

BuyaCar.co.uk からの回答
The whole service from start to finish…
The whole service from start to finish was wash and smooth. From picking the car and van I wanted, to service on the phones and delivery of my vechiles. I’ve used buy a car 3 times so far and still love looking

BuyaCar.co.uk からの回答
Really good experience from start to…
Really good experience from start to delivery of the car. I was kept well informed throughout the entire process. Highly recommended ! Maj Khan

BuyaCar.co.uk からの回答
Buyacar have been a pleasure to deal…
Buyacar have been a pleasure to deal with from start to finish. You can tell they pride themselves on good customer care. I wanted the deal to be done ASAP and they helped ensure everything went through as quickly as it could be so that the car was delivered to me before an important date. I noticed an issue with the vehicle that buyacar have been quick to act to get it resolved.

BuyaCar.co.uk からの回答
Great experience.
I had a good experience with buyacar, it did take quite a while for the car to get delivered but when it came it was exactly what I was after. Although the dealer where the car was from had not put in the parcel I then contacted buyacar and they sorted this out for me very quickly. I would definitely recommend and if need be I will be using them again.

BuyaCar.co.uk からの回答
A pleasant and easy experience using Buy-A-Car
Had a pleasant experience using Buy A Car. Was very easy to navigate the website and find a car that suited our needs and budget. The after sales customer service was top class - friendly and quick to respond to a minor issue that they solved straight away. Would definitely recommend.

BuyaCar.co.uk からの回答
Very helpful with my first car and…
Very helpful with my first car and that's why I went with them to get my second car service was as excellent 👍

BuyaCar.co.uk からの回答
Very positive experience using this…
Very positive experience using this company. No problems, car as described. Very happy.

BuyaCar.co.uk からの回答
Great selection of reasonably priced…
Great selection of reasonably priced cars, choice of finance options, attentive pre- and post-sales communication, timely delivery. Very pleased with the experience.

BuyaCar.co.uk からの回答

BuyaCar.co.uk からの回答
Not what you ordered. BE AWARE.
Buy a Car were very helpful, polite and knowledgeable and I cannot fault that. I found my car and had everything sorted. They rang me to say a fault had been found on the car and they would not sell it to me. OK, fair enough.
I saw another car, not as good spec but it looked very nice so agreed to buy it.
On the day of delivery they rang to say the garage had sent some photos of the odd chip and scratch. Odd they should do it hours before delivery but OK.
The damage was not an odd chip/scratch, the photos were bad quality and trying to hide damage. I got onto BuyaCar and they got the garage to do 2 videos, in and out. This was not the car on the original advert, it had damage everywhere including a small hole on the inside of the door.
I refused the car and questioned why this was happening on delivery day, how the damage couldn't be seen on the original pictures as there was so much and why had this not been sorted already.
BuyaCar apologised and refunded my money but I am now without a car and nearly £90 out of pocket having changed car registrations twice and now to do it again.
Be careful.
Excellent customer service
Purchased a car using buyacar over the Christmas period. Large selection of cars and excellent customer service, helped with any issues that came up. Car is in good condition, would use again. Delivery was very convenient.

BuyaCar.co.uk からの回答
Exceptional Customer Service
Somewhat easy but not ideal experience of purchasing a car. However, the exceptional customer service especially from Francesca in the Customer Care team means I now have my perfect car.
The initial ordering of the car was a little hassle as of course the first car I wanted was not available after I reserved it. But it worked out that I ended up with a car that I prefer- Happy Days…
The car was smoothly delivered and arrived exactly when they said it would. Unfortunately there were a few issues I was not made aware of: there was a chip on the windscreen which was in the driver eye line and not very sightly; there was also cosmetic damage to the centre console and what looked like chemical damage to the cup holder (Not typical wear and tear, quite unsure what the previous owner was using the car for apart from driving from A to B). Of course a second hand car is not perfect but the damages were not made clear in the photos and if they were I would have avoided buying the car. (I will add the rest of the car was in beautiful condition and was valeted and cleaned before it arrived).
I got in contact with the team at Buy A Car to let them know I would like to return the car due to the damage. The team at Buy A Car very quickly got back to me who wanted to help me resolve the issues as soon as possible to avoid me having to return the car and essentially end up ‘car-less’ which for me is not ideal as I need my car for work. To summarise the problems were resolved, it did take 3/4 months but I have paid nothing towards the cost of repairs. It has been a slight inconvenience travelling to car garages etc. but the customer service I received has been great and I would happily buy a car from Buy A Car in the future.
Very communicative and professional
Very communicative and professional. Told me every step on detail and kept me up to date at every interim.

BuyaCar.co.uk からの回答
Absolutely loved the customer service
Absolutely loved the customer service , very fast and efficient. I would definitely recommend

BuyaCar.co.uk からの回答
Excellent staff
Excellent staff. Very friendly day and helpful. Got the car I wanted delivered on time.

BuyaCar.co.uk からの回答
Easy
Quick, easy and efficient. A few clicks and pay a reservation fee, then leave it all to them. They rang to inform me of a delivery day and all I had to do was get it paid for and wait. Would happily buy through them again.
Great service, great time saver.

BuyaCar.co.uk からの回答
Could of gone so wrong had it not been…
Could of gone so wrong had it not been for excellent customer service: My van broke down and I needed something quick, I found a van that was suitable, BuyACar did all the checks on their end and when they went to pick up the van they said the van isn’t how the dealer described and sent me pictures of the van which was in an absolute state. I had signed all the paperwork and buyacar were ready to deliver it. Instead of pushing me into it like other companies I’ve used before they made me aware and were on the case to get me a new van ASAP, I found a better van a few days later and was delivered within a week. They were always easy to talk to, organised and completely transparent. I worked for a car finance company a few years ago and I was blown away how professional buyacar were.. so so so impressed. Thank you!!

BuyaCar.co.uk からの回答
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