My old car had done me proud but I was definitely overdue a newer one. I was nervous about buying a car online, but I had no need to worry. From putting down a deposit, I was contacted regularly with... もっと見る
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レビュアーのコメントを見てみましょう
I got my Vauxhall Mokka X via Buyacar.co.uk recently and I must say that the experience was excellent. From the sales guy to the operation teams it was seamless. What is even more impressi... もっと見る
I financed my car in 2020, the car itself is okay although it does make a rattling noise when idle which has been seen to several times by engineers now at my own cost and is not resolved. The issue I... もっと見る
企業が回答しました
Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Samson who provided lots of clarity throughout. Car came in... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.
連絡先
31-32 Alfred Place, W1CE 7DP, London, 英国
- 0800 050 2333
- hello@buyacar.co.uk
- www.buyacar.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Amazing!
Excellent service 5* communication was great and when i said i needed a car asap they delivered asap!

BuyaCar.co.uk からの回答
Brilliant experience
Brilliant experience! In contact every day from the moment I got in touch. Very smooth and all members of staff were very helpful. The car is lovely as well!

BuyaCar.co.uk からの回答
Fantastic experience all round.
I was dubious about buying a car online but as they had exactly what I was looking for, at a very reasonable price, I decided to go for it. I'm pleased to say it was an easy transaction with great communication from friendly, helpful staff. Car was delivered to my door and I couldn't be happier with my purchase. I would definitely recommend Buyacar.

BuyaCar.co.uk からの回答
Excellent service
Excellent service. I was kept updated throughout, they notified me of minor scratches before I purchased and negotiated their removal before I accepted the car. Car arrived on time and was exactly as described. I’d be happy to purchase another car through BuyaCar.

BuyaCar.co.uk からの回答
Very please with buyacar..
Very please with buyacar..
They sorted out some issues I had with a third party..
Thanks Chelsea, polite friendly swift and kept me in the loop at every turn.
Tony

BuyaCar.co.uk からの回答
Great and professional
I waited for a while for the car to come and when it did finally come it came without some of the accessories. I called buy a car and spoke to Alex. I explained the issue and she told me she has ordered the missing parts from the dealership and all will be with me soon
The team are very professional and keen to help with any concerns you may have.
I would definitely recommend buyacar to my friends and family

BuyaCar.co.uk からの回答
So happy with my car!!
This is the second time ive used buyacar.co.uk and both times were really good experiences. They were very helpful in finding the car i want and the delivery came at a reasonable time. They also helped with the part exchange of my old car (which i got through buyacar).

BuyaCar.co.uk からの回答
1 star car / 5 star customer service
I initially reserved my car on 22nd December last year, and it arrived with me on the 7th January - all pretty straight forward.
There were a few issues initially reported to myself upon purchase (few chips, scratches, cigarette burn in seat) which I said was fine - a second hand car, its to be expected. I was the notified of some more issues two days before delivery - mainly cosmetic, but also tyre damage. I still said this was ok.
Unfortunately, when the car turned up, it literally looked like it had been driven by the previous owner the same morning. It stank of cigarettes, the seats were covered in burns & stains, and there was actually rubbish under the sets and in the back seat pockets/boots. It had not been valeted, at all. It also had a slow puncture, and a bulb out on the reverse light.
What I will say, is that BuyACar did absolutely everything they could to resolve these issues for me.
Chelsea, my account manager, stayed in constant contact and reassured me that these would be sorted. Even when I was stressful and perhaps a little short, Chelsea was absolutely excellent. The same goes for the rest of the team, and its an absolute shame that the quality control/communication with the garages BuyACar use isn't on par.
I have no idea how the car made its away from the garage, and was apparently "quality checked and valeted, and it was still deemed acceptable to be delivered in the condition it was in.
Despite the issues, I would genuinely use BuyACar again. They were helpful and kind, and its a shame whoever is in charge of making sure the cars are up to standard for customers isn't as committed as the customer service team.
No hassle company
Would recommend this company to anyone the process was so smooth with no problems, I bought a car and though no fault of their own I sent it back, they took in back with no question asked and arranged for another the following week really pleased with every thing

BuyaCar.co.uk からの回答
Great experience
Great experience. First time financing a car.
Buyacar where very helpful, straightforward and no hassle.
Would definitely use again

BuyaCar.co.uk からの回答
Really helpful staff
Really helpful staff. The first car I put a deposit down on was sold but the buyacar team found me another car that had the same spec and for a better price.

BuyaCar.co.uk からの回答
Problem resolved
When a problem emerged with the car, Buyacar stuck with it very promptly until it was resolved

BuyaCar.co.uk からの回答
I bought recently car
I bought recently car, which was quite quick process with excellent customer service, ready to help with everything I asked for.

BuyaCar.co.uk からの回答
Great experience using buyacar
Great experience using buyacar. Staff was amazing and couldn’t do enough to help throughout the whole process. Highly recommend and will definitely be using again.
Alexandra was a pleasure to deal with
Alexandra was a pleasure to deal with. Efficient, knowledgeable and very understanding to our needs. I would highly recommend Alexandra as she went above and beyond with purchase of our car.

BuyaCar.co.uk からの回答
ordered my car and got it on time and…
ordered my car and got it on time and it looked great and drove the same . I also sold my old car to them and that went as the same way great experience.
Great experience all road
Ordered and got my car with ease
Straight forward process with very friendly and helpful staff.
Even got an extended warranty for cheap with them.
After sales team also helpful unlike other companies

BuyaCar.co.uk からの回答
Recommended - great service.
We had a great service from the BuyaCar team. Helpful, responsive and friendly. The car we wanted was a long way from us, and having the option of delivery made it very easy. I wouldn't hesitate to use them again.

BuyaCar.co.uk からの回答
No hassle
No hassle. Friendly staff. Car delivered at expected time and expected date.

BuyaCar.co.uk からの回答
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