My old car had done me proud but I was definitely overdue a newer one. I was nervous about buying a car online, but I had no need to worry. From putting down a deposit, I was contacted regularly with... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I got my Vauxhall Mokka X via Buyacar.co.uk recently and I must say that the experience was excellent. From the sales guy to the operation teams it was seamless. What is even more impressi... もっと見る
I financed my car in 2020, the car itself is okay although it does make a rattling noise when idle which has been seen to several times by engineers now at my own cost and is not resolved. The issue I... もっと見る
企業が回答しました
Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Samson who provided lots of clarity throughout. Car came in... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.
連絡先
31-32 Alfred Place, W1CE 7DP, London, 英国
- 0800 050 2333
- hello@buyacar.co.uk
- www.buyacar.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Outstanding customer service!
This is now the fourth time we have bought a car through BuyaCar and they never disappoint. The whole process from reserving the car to having it delivered to your doorstep is super smooth and fast (less than two weeks!). Everything is always as advertised. Never a bad surprise. I can’t recommend them highly enough. They have such an outstanding customer service! This is very impressive. Special thanks to Alexandra from the Operations Team. She is incredibly kind and dedicated and will go above and beyond to make you happy.
Buy a car have been really helpful and…
Buy a car have been really helpful and reliable
Buyacar there agents are informative and helpful 5 *
I have had my car for about 3 months. It was the first time I had bought a car online. I found the experience straight forward. The process was a bit strange only because I had not done
this way before. But with a little guidance from the friendly helpful staff it went well.
The only thing I was disappointed with was there was no photos of car. I requested some. The agent asked the dealership to send. They did they were not very good poor Quality car was dirty mud splatters marks wheels and lower part of car. As if it had been stored in a muddy field.The interior was not hoovered. I asked for more with the car cleaned what I would of expected on a dealer selling a car. I brought this up with Buyacar twice and both times I was assured me that it be washed and clean. I still wanted some better photos to view before delivery. I did not receive any more photos at all.
The only time I saw the car was only driveway.When the man delivered the Vehicle I was impressedThankfully my thoughts were dismissed. The car was cleaned and tidy,as I would of expected when paying so much.
I do not blame Buyacar or the agents. It's the after sales I have a problem with.But I was not at all impressed with the nationwide dealership.The person who delivered the car was useless did not show any interest of showing me around the car. He was to busy on his phone sending a message. He was more thinking of saying very little and getting away. He never offered any helpful information of the car what so ever.In my case I had chosen a car that the dealership was very poor. I therefore think the amount I was charged for delivery was to much.
Within a week I received a message from Buyacar asking me for my experience in buying a car. I told them what I thought of the dealership and the delivery. I did ask for a reply about my concerns. But never received anything back from either the dealership or buyacar in a form of a response not impressed.
My message to would be buyers using Buyacar. Try and pick a car with photos. You will also find the agents helpful and friendly.
As for the Car I love it. A mid range review that could of been a 5 Star if it was only the dealer and the after sales team could of giving a reply to my concerns about the state of the car of no photos and the poor delivery.
Get a warranty!!
All I can say is take the warranty- don’t trust the checks they do pre-sale.
Having spent over £14k on a vehicle, 3 months later I’m having to spend hundreds repairing a faulty vehicle.
But at least they gave me a goodwill token - 1/6th of what I have to pay to fix the car 👎🏼
Buying a Car
A very positive experience and very impressed with the process. Very efficient. Would highly recommend.
5/5 car buying experience..
I would rate my experience as a 5 out of 5
The buying , signing of docs and car turning up was an easy pleasurable experience . Definitely use again .
Highly recommended
Very fast and simple process on receiving my car. I had trouble with a previous lease company so I went with buy a car and received my car in 2 weeks. There was no hassle , finance checks was very quick , amazing customer service , staff were very helpful, polite and efficient, I had Regular updates, I Would highly recommend 10/10
First Time On-line Car Purchase Perfect.
This was the first time I had bought a car using the Internet and after some trepidation I found the experience went very smoothly.
Very helpful and friendly
No faults. Amazing!
From start to finish my experience with BuyaCar was amazing. This is the second time I have purchased a car through BuyaCar and both times have been easy, smooth, quick and I have been kept posted every step of the way. Cannot fault whatsoever and will definitely be using them again!
I would highly recommend.
Just got my new vehicle through buyacar and it has been so straight forward. Nothing was too much trouble, Any questions I had or anything I was worried about.. Their friendly team always got straight back to me, No problems, Communication is excellent. Absolutely love my new car.
I will definitely be using them again in the future .. They've been great!
Thanks Again.
The process was very smooth
The process was very smooth, buying my first car was made soo much easier, all my questions and worries were answered very quickly.
This is the 2nd time I’ve used buyacar…
This is the 2nd time I’ve used buyacar and I wouldn’t go with anyone else the process is fast and easy to do customer service is excellent my partner is now going to be using them for his car !
Great service
Faultless experience
We recieved excellent service from buyacar when we purchased our family vehicle earlier this year. From the first initial phone call through to the follow up calls once the car had arrived everyone we spoke to were helpful.
I found the experience pretty seamless.
I found the experience pretty seamless.
The website was clear with all the information I needed and the prices were competitive.
The people I dealt with were helpful and polite whether I spoke directly or sent an e-mail.
The delivery of the car was well handled well too.
Overall I am very happy with my experience of purchasing a car through Buy-a-Car and would happily recommend them.
Very helpful staff good service
Second time I have used buyacar due to…
Second time I have used buyacar due to how good they were the first time. This time I traded a car with them and it couldn't have been easier. 1 car picked up after inspection and new car dropped off all on the same day.
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