BuyaCar.co.uk レビュー 

2,042
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My old car had done me proud but I was definitely overdue a newer one. I was nervous about buying a car online, but I had no need to worry. From putting down a deposit, I was contacted regularly with... もっと見る

5つ星のうち5の評価

I got my Vauxhall Mokka X via Buyacar.co.uk recently and I must say that the experience was excellent. From the sales guy to the operation teams it was seamless. What is even more impressi... もっと見る

5つ星のうち2の評価

I financed my car in 2020, the car itself is okay although it does make a rattling noise when idle which has been seen to several times by engineers now at my own cost and is not resolved. The issue I... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Samson who provided lots of clarity throughout. Car came in... もっと見る

企業が回答しました

企業情報

  1. カーディーラー

当該企業による記述

Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

2042件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(2,042)

過去12か月のレビュー数: 1

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Proper service

I purchased a car from buyacar and was extremely happy with the service provided, they were very pleasant and so efficient. I would 100% recommend buyacar to anyone who wants to buy a car hassle free.

Big thanks to the buyacar team.

2021年11月23日
自発的なレビュー
5つ星のうち5の評価

Amazing

Amazing, smooth experience. The team were very helpful and super informative in all the questions I asked. Will definitely continue to get my cars from here!

2021年11月17日
自発的なレビュー
5つ星のうち2の評価

Very slow

Very slow. Process seems easy and everyone is friendly but you end up having to chase up your own documents to see if they’ve been processed and it means it takes longer for you to get the car than if you simply went to the garage.

2021年11月12日
自発的なレビュー
5つ星のうち5の評価

That’s my 2nd time I used this website!

I’ve recently buy a car through BuyaCar.Co.uk and that my second time I’ve been using them… first time I was really happy and pleased with the experience I had with them so I came back! All team was very helpful throughout all process I didn’t feel let down in any way, if I had any questions they responded and very quickly.
I highly recommends them.

2021年11月2日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thanks for leaving us a review! We're happy to hear you were impressed with our smooth and easy service and we hope you're enjoying your new car.

5つ星のうち5の評価

Great service

My experience was amazing the people who sold the car to me were very respectful and understanding and helped me a lot overall the customer service was great

2021年10月29日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thank you so much for the wonderful review! We're thrilled to hear you've had such a great BuyaCar experience!

5つ星のうち1の評価

Great until delivery day

Great until delivery day

Car was meant to be delivered on 30.10 they contacted us to request we change the date to today advise ok if car would be delivered early afternoon as we are driving to Cornwall.

Had to ring them 4 times nearly six no car, their agent said it’s not their fault don’t think so arranged the car through them paid the transporter through them and paid over 400.00 for a gross service.

Advised them if car not hear by 5.30 cancel it will go to a dealer that looks after their customers

2021年10月29日
自発的なレビュー
5つ星のうち3の評価

Improved service after initial issues.

**Update** Since my last review in October. Buyacar have managed to sort out all of the issues with my vehicle. My Girlfriend initially recommended them to me and the car wasn't thoroughly checked before giving it to me. However upon expressing my dissatisfaction, they were very swift to rectify the issues and make sure that all issues were paid for and sorted out on their end. Excellent customer service towards the end. I pray that this is how it will be from the beginning moving forward.

2021年10月29日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

We're very sorry to read this review and to hear about the issues you have faced with your vehicle so far. We have reached out to the customer and we have put some resolutions in place to help with the issues mentioned. We will continue to discuss and resolve the outstanding issues to come to a suitable conclusion for the customer. Please do feel free to get in touch with us on 0800 050 2333 or email us at customercare@buyacar.co.uk if you need anything further for now.

5つ星のうち5の評価

Thank you so much to Buyacar

Thank you so much to Buyacar. My new toyota was delivered yesterday and I'm so so happy. The communication right from start to finish was amazing, I got the lowest Apr rate on finance that I've ever been offered and the car is immaculate, straight from a toyota dealership, low mileage, full service so so happy 😊

2021年10月29日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thank you for the fabulous review. Enjoy your new car and we really appreciate that you have taken the time to share your experience.

5つ星のうち1の評価

AVOID AVOID AVOID

AVOID AVOID AVOID -

Their cars are not maintained.

7 months ago a 17 plate Volkswagen Golf SE 2.0TDI was delivered to me from BuyaCar. When it arrived it had over 42k miles on the clock but hadn't had its gearbox serviced. At 46k miles following belated gearbox service at 42.5k, part of the gearbox has failed (P0C2900 Aux Pump).

I have been discussing the issue with Volkswagen as well as a number of industry professionals made available to me via my businesses fleet team and it appears that this pump usually fails as the result of a lack of gearbox servicing.

I've driven less than 3.5k in the car and the gearbox has failed. In addition a lack of gearbox servicing, the car arrived in terrible condition: it had a damaged infotainment screen, badly corroded brake pads and discs and 3 bald tyres. Buyacar sorted these issues out after raising a complaint but it is clear that this car was not looked after and was nowhere near the stated quality they demand for dealships.

As a result of this I am currently facing a costly repair bill with more to potentially follow!

2021年10月28日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

We are very sorry to read this review and to hear about the issues you have faced. We are currently investigating the issue in full, and will contact you shortly. In the meantime, you are welcome to get in touch with us on 0800 050 2333 or please feel free to email us at customercare@buyacar.co.uk.

5つ星のうち5の評価

First time buying a car online. Highly recommended

This is my first time using BuyaCar and I had a great experience. Very simple process and stress free.

Took a risk on buying a car online that I’ve never test driven or seen in person but no regrets. I would use their service again in the future.

2021年10月28日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thank you for the fabulous review. Enjoy your new car and we really appreciate that you have taken the time to share your experience.

5つ星のうち5の評価

No issues

No issues, great car, great service.

2021年10月27日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thank you so much for your review.

5つ星のうち4の評価

Recommend

They was really helpful and friendly, helped me find a car I really like and I'm not a big car person so I had no clue what I was looking for they was all ways happy to help and was with me step by step would recommend them to anyone

2021年10月26日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thank you so much for the wonderful review! We're thrilled to hear you've had such a great BuyaCar experience!

5つ星のうち5の評価

excellent customer service from…

excellent customer service from everyone we dealt with from the start! Really happy with our new car it’s perfect. Would highly recommend

2021年10月23日
自発的なレビュー
BuyaCar.co.uk ロゴ

BuyaCar.co.uk からの回答

Thank you so much for the wonderful review! We're thrilled to hear you've had such a great BuyaCar experience!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報