I had a problem with my new Relaxed Jeans as there was a production flaw there. I wrote an email to C’est Normal support describing the issue. Zuzanna who instantly contacted me back was super kind an... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a problem with my new Relaxed Jeans as there was a production flaw there. I wrote an email to C’est Normal support describing the issue. Zuzanna who instantly contacted me back was super kind an... もっと見る
企業が回答しました
Amazing products, perfect fit, and outstanding customer service! The team is incredibly friendly, helpful, and flexible. You can discuss everything and always feel valued and well taken care of. This... もっと見る
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⭐⭐⭐⭐⭐ Excellent customer service! I had an issue with a return and refund, but everything was handled perfectly. The team was extremely helpful, understanding and solution-oriented. Really happy wi... もっと見る
企業が回答しました
Beställde skor efter reklam på Instagram men fick fel storlek. Beställde stl 41 och mottog stl 44. Försökte ringa kundservice men telefonnr saknades. Mailade kundsupport och bad om ett byte... もっと見る
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最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 67%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had a question related to one of my orders and the service couldnt been more of a love story. Quickest answer, best service ever, now even more in love with this brand!
Thank you! New order incoming for Lunar collection! :)
Topp kundeservice og rask respons! Jeg hadde et problem med et par sko jeg kjøpte fra C'est Normal, hvor sålen begynte å gå i oppløsning etter bare ett år. Jeg kontaktet kundeservice, og de var utrolig hjelpsomme og imøtekommende.

cestnormal からの回答
Quick and very friendly response on my questions, excellent service!
Received the Inside Out T-Shirt and Longsleeve. Loved both of them. After first washing they fit perfect. Unfortunately the logo was not central and crooked.
Costumer Service was absolutely amazing. They told me I can keep the "old" ones and send my new ones + extra 10% gift card for the next order. Thank you!

cestnormal からの回答
finally ordered an item from the new collection. arrived fast - nothing to complain here. unfortunately for menthe quality does not match the prize tag. i bought a hoodie that smelled lile it has bathed in chemicals. thrown into the washing machine and got a little better but it will never become a favourite item. had some stuff on my wish list but might never re-order

cestnormal からの回答
Sneakers 2.0. Just landed in my doorstep. Size and comfort perfect. Super happy cheers C’est normal.
The customer service answered and helped me with my issue (received the wrong order) over the weekend! Super quick and helpful 😊
Zero complaints - clothing items great, sizes fit, quality just as it says on the tin, and customer services top notch (shout out to Andra Boboia, who also works on Sundays!)
Andra Boboia is the Man in support who immediately helped me. I had tried for several days to take advantage of a discounted purchase. Couldn't get it right. My cards the Internets, The information I was using nothing worked !
Andra checked everything and three weeks after the failure he authorised discount . Chill Dude
When DHL managed to lose my package during shipping the C'est normal customer service was fantastic! Response time and solution was great, and looking back on earlier orders the quality and shipping have all been excellent!
Customer service helped and exceeded my expectations!
Love the design!, but hate the quality of the products, unfortunately.
J90-GunMetal-sunglasses amazing design, a great paper box, and a sunglasses case (just beautiful-different) but the quality of the lenses - is not good. The worst thing about the lenses is when you get light behind your back, it reflects a violet color from the lenses on the side of the lenses before your eyes (crazy!). Just can't imagine who is pleased to wear them with this error?!
And with C'est Normal clothes were for me the last time I bought them a full zip hoodie collection (it was unfortunately just so low-quality clothes!) The bottom of the tracksuit became loose on the knees and butt after a day of wear, just awful. I still love the design of the clothes, and all the small details they use and think of, but would never again buy them. I now tried with sunglasses but wouldn't recommend them to anyone. Anyway, thank you Jon for all your YouTube videos and life inspiration!

cestnormal からの回答

cestnormal からの回答
Shop here if you know for sure that you do not need to return the product. The fit is a disaster on the women's clothes, then needed to return and the options are SEK 99 regardless of weight or return it yourself which was SEK 69. Plus I already paid SEK 50 for shipping. That was the last time I shopped at C'est normal,

cestnormal からの回答
Best customer service I’ve experienced in a long time.

cestnormal からの回答
The customer service has been super fast and nice. Thanks c'est normal <3
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