John Charcol レビュー 

1,549
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I needed a fairly specialist product, a Joint Borrower Sole Proprietor (JBSP) Buy to Let Mortgage. John Charcol was recommended by a friend who'd used them for their JBSP mortgage, and I'm glad fo... もっと見る

5つ星のうち5の評価

This is the second time we have used John Charcol to arrange funding to develop our home as the first experience left us with a positive and lasting impression! I always judge a company by ho... もっと見る

5つ星のうち5の評価

Great to have such a range of choice, efficient process and speed of execution. Rebecca has been there to hold our hand every step of the way, and we really appreciate the outcome.

5つ星のうち5の評価

We have used John Charcol twice to organise mortgages, on both occasions the service and advice have been excellent and secured advantageous rates for us. Nicole is very knowledgeable and thorough, s... もっと見る

企業情報

  1. 住宅ローン代理店

当該企業による記述

John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.


連絡先

4.9

優良

TrustScore 5段階評価の5

1549件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,549)

過去12か月のレビュー数: 265件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Remortgage

We have been working with Chris Lally for many years for all of our mortgage needs. Chris has always provided excellent advice and delivered. Thank you Chris for our latest remortgage deal! I cannot recommend Chris highly enough.

2026年6月8日
自発的なレビュー
5つ星のうち5の評価

Andrew at John Charcol was great to…

Andrew at John Charcol was great to work with. Applying for a mortgage was more complicated due to the combination of being a limited company and a salary worker. The process was handled efficiently with no issues at all. Any queries were answered immediately. I was recommended Andrew by colleagues and I intend to do the same.

2026年6月3日
自発的なレビュー
5つ星のうち5の評価

Shout out to Louise Keating

I am writing to express my sincere gratitude to Louise Keating for her exceptional assistance with my recent remortgage. My situation was particularly complex, but Louise consistently went above and beyond to navigate the challenges. Her dedication was evident in her willingness to answer my many questions and proactively find solutions, even working on her days off to ensure a successful outcome. I am incredibly grateful for her outstanding support.

2026年6月2日
自発的なレビュー
5つ星のうち5の評価

A Seamless Mortgage Experience with Alvin and Katherine at John Charcol

I had a fantastic experience working with Alvin and Katherine at John Charcol for my mortgage. From start to finish, the process was seamless and incredibly efficient. They demonstrated deep market knowledge and a clear understanding of the lending landscape, which made me feel confident in my financial decisions. They were proactive in communication, transparent about every step, and secured me a competitive rate that I’m very happy with. I highly recommend Alvin and Katherine, and the team at John Charcol to anyone looking for knowledgeable and reliable mortgage professionals!

2026年6月1日
自発的なレビュー
5つ星のうち5の評価

Outstanding service

Olly Driscoll and Jenny Burvill-Crane were exceptional from start to finish.
They helped us secure our mortgage in record time and with an excellent rate.
Having worked with a few advisers previously, I can confirm Olly is the best of the best. Would recommend him to anyone! And with Jenny’s amazing support, they make a formidable team together.

Thank you!

2026年5月22日
自発的なレビュー
5つ星のうち5の評価

Exceptional mortgage service form John Charcol and the Team

We've just completed our mortgage with John Charcol and the service we received was excellent. Kathryn has been exceptional: she clearly explained our options and the process, and helped us choose the best product for us. She kept us updated throughout the process and responded quickly to all our questions. A huge thank you to Kathryn and to the whole John Charcol team!

2026年5月24日
自発的なレビュー
5つ星のうち1の評価

John Charcol made us lose money

John Charcol were to arrange a mortgage loan and they encouraged me to take out a bridging loan. They charged me fees for both their services and assured us that the loan would go through but they failed us. We spent money on: lawyer, architect, arranging of planning permission and application for usage change for premise, interest on personal loan we had to take out for start-up costs, and Castle Trust bridging loan cost that the broker lined up for us to meet part of the purchase cost, broker fee, surveyor cost for assured property etc. Lost a lot of money but they stopped returning our calls and emails.
I would not trust their services.

2025年5月22日
自発的なレビュー
John Charcol ロゴ

John Charcol からの回答

Hi Olivia,

We’re sorry to hear that your experience with us did not meet your expectations. We always aim to provide expert advice and support for our clients, so it’s disappointing to learn that you felt let down on this occasion.

We take feedback like this very seriously and would welcome the chance to understand more about your case. If you could contact our Complaints Officer at complaints@johncharcol.co.uk or call us directly, we will investigate promptly and keep you updated throughout the process.

Robyn @ John Charcol

5つ星のうち5の評価

Excellent service - highly recommend

From start to finish Charlotte looked after us completely, as first time buyers she made us feel completely at ease and answered any questions we had at any point. She kept us updated throughout the process and went out of her way at all times to help us. Excellent service! Thank you!

2026年5月11日
自発的なレビュー
5つ星のうち5の評価

Very impressed

I don't know what the rest of the team at John Charcol is like, but Tom Hale was superb in getting a much better rate than I was being offered elsewhere and in navigating the process smoothly. Moving house is often very stressful, and my mortgage requirements as a 62 year old were complex, but Tom made it happen.

2026年5月8日
自発的なレビュー
5つ星のうち5の評価

Wonderful support

We have recently remortgaged our personal residential property through John Charcol, who were recommended by a property colleague.
This is a process which has taken well over 18 months from start to finish, throughout which we have worked with one broker – Keri.
Due to our unusual circumstances, several lenders did not wish to provide us with a mortgage, but through persistence & determination, Keri ultimately found us a choice of lenders & recommended one whose terms matched our requirements & we went with.
However, the lender’s recommended conveyancing solicitors who we chose to work with for ‘simplicity’s’ sake turned out to be far from on the ball, resulting in them twice having to call off completion of our remortgage, the day before it was due, because of unresolved issues which they should have foreseen weeks beforehand.
Keri kept applying pressure on the conveyancers and reassuring us that the mortgage offer was not at risk through the unnecessary delays.
On the whole we both feel that we probably would not have been successful in our remortgage had it not been for Keri’s doggedness and absolute determination.
Her continued positivity and support for us has been incredible, and she has always been a pleasure to speak with.
Without her confidence that she could enable us to cross that line, we may well have floundered.
Many, many thanks to Keri, & John Charcol.
Roman & Jenny

2026年5月9日
自発的なレビュー
5つ星のうち5の評価

Ezra and Fiona excellent service!

Ezra and Fiona provided an excellent service, getting ahead of the market as rates started to increase and locking in a good rate early! Easy to deal with and efficient process! Thanks for the help!

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

Excellent work, well done once again

this must be my 5th mortgage deals carried out with john charcol. Not only pains free, but also saved small fortune. I have always worked with the called April Wang. Very professional and polite lady works hard to get the best deal. Will be using their services again, hopefully by then BOE will starts dropping the rate again.

2026年3月2日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報