Excellent customer support. They helped me recover and transfer my order to the correct account after my Apple Pay purchase was linked to a typo email address by mistake. The whole process was smooth... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer support. They helped me recover and transfer my order to the correct account after my Apple Pay purchase was linked to a typo email address by mistake. The whole process was smooth... もっと見る
企業が回答しました
Recently purchased a Fitwell Micro-Adjust Buckle from Delugs. The purchasing process was seamless and the item arrived soon after. The product is a game-changer as you can now micro-adjust the comfort... もっと見る
企業が回答しました
First of all, it is not a luggage and bag store but an e-store for mainly watch straps and bands and not replacement bracelets. Their customer service is thus far good as they really do know their stu... もっと見る
企業が回答しました
My strap came slightly damaged in the mail. Delugs support was very easy to deal with in getting a replacement strap quickly and without much work on my end. I have not had much experience with ship... もっと見る
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ネガティブなレビューの 100%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chat support (Felip) was very helpful with helping me choose the correct strap for my reference. Looking forward to receiving it and think I'll be happy with the quality.

Delugs からの回答
Straps are great quality. I returned one of the four I bought and the entire process has been really great. Lovely service

Delugs からの回答
Initial purchase was easy. Ordered nylon and leather strap for omega speedy pro. After arrival I realized I wanted a spring deployant clasp. Contacted customer service to return/exchange and they said I could just buy the clasp and attach to existing strap. Pretty neat! Easy to test customer service.

Delugs からの回答
I got a rubber strap for my Christopher Ward Twelve Ti 40mm and it's far superior to the rubber one that comes with it. UPS lost my parcel but Delugs responded to my concern very quickly and resent my order.

Delugs からの回答
Bought several straps from Delugs - sailcloth, togo leather & ostrich.
They are well made straps that instantly transform the look of your watch.
Will definitely buy more in the future.

Delugs からの回答
I'm really enjoying the comfort of the CTS rubber strap from Delugs. In my opinion the dual lines on the strap are a little busy and take a bit away from the overall aesthetic of the watch dial. On either side of the dual raised lines, there is a shiny/reflective surface. With that said, it is a clean fit on the Tudor Black Bay Pro and has a resemblance of the Omega rubber strap. As a Speedmaster owner, I don't hate that.
The clasp is decent with a little bit of play and doesn't line up perfectly but that's nitpicking and it definitely gets the job done comfortably. As a person that shelled out $600 for the RubberB and Tudor deployant clasp only to be disappointed, I can say as of now this is the only rubber strap on the market specifically fitted for the Tudor Black Bay Pro that has micro adjustment.
The Delugs instructions on how to cut it for the correct fit was absolutely spot on. I didn't trust it and cut less off at first, but in the end if I would have listened to the instructions it would have fit perfectly. I have been on the hunt for an integrated rubber strap for my Tudor Black Bay Pro for a long time and I'm happy to own this solution.
This strap gives the watch a sporty dressed down look which I appreciate. The only thing that would make this product better is if I could install my T-Fit clasp to it. If you own a Black Bay Pro do yourself a favor and just buy it!!

Delugs からの回答
Great product selection, esp for someone with smaller wrists like me. I have bought many straps from Delugs.
If they offered a frequent buyer discount scheme I would rate them 5 stars.
In spite of the rating, they SHOULD offer a level of discount e.g 10% if buy 2 straps, 20% if buy 3 straps.
Most premium brands have more sophisticated Customer Retention/ Reward Schemes and I think it is a bit overdue for Delugs 🤔

Delugs からの回答
Amazing quality straps, I was hesitant at first because of the price compared to other brands but the quality difference is black and white.
They fit your wrist perfectly straight out of the packet not like other brands that require breaking in. Do yourself a favour and pick some up.

Delugs からの回答
My first experience with Delugs began last year when I stumbled upon their store at Raffles Hotel. Since then, I have bought multiple straps from them mainly due to the reasonable price, high quality products and fantastic service from the staff.

Delugs からの回答
I have at least 7-8 delugs straps in my collection and they always hit the mark. What more can I say when I continue to buy again and again and again. Quality is good, service is good and selection is maybe the best around. Buy with confidence!

Delugs からの回答
I really love Delugs products and the overall service. From my very first order, I fell in love with the quality of the straps they sell. I’ve purchased many straps over the past year, and I can confidently say that Delugs is the best—seriously. 👌
On top of that, the strap prices feel very reasonable, shipping is fast, and the packaging is excellent. I also want to mention that their customer service is genuinely helpful if you run into any issues with your order.
Thanks a lot!

Delugs からの回答
Never an issue. Shipping was decent from overseas, but adding the US depot made it nice and fast. The leaf spring deployants are very nice; one could wish for some adjustability with them, and you could, I think, get a Fitwell...but that's also getting fairly pricey. The straps have been fine; I'm getting particularly fond of the Delcro straps...just put a desert camo Delcro on my Sinn 556 yellow dial. Looks great.

Delugs からの回答
Ordered their signature alligator strap only to be told. It was out of stock a few days later. Disappointed.

Delugs からの回答
The quality and variety of their straps is great. I use Delugs straps over the OEM straps on several of my watches.

Delugs からの回答
I had already purchased their CTS adjustable clasp and needed help on just purchasing a strap and they were fast in helping me choose a strap that would fit a 22 mm lug with an 18mm clasp. They offered several options and I chose one that fit my needs. They sent an invoice with no shipping costs. I love their products, now I love their service. Thanks Delugs. You guys are great.

Delugs からの回答
Nice products - I bought a couple of the alcantara straps, which are difficult to find from other strap companies. Shipping was superfast, I got the straps within 2 days. I also had to return some straps due to a fit issue, and the process was seamless.

Delugs からの回答
Great products and even better service. They are a pleasure to do business with!

Delugs からの回答
I made a purchase for my 1675 based on all the glowing reviews, but the final product's color was nowhere near the advertised photo. Customer service was not willing to assist in resolving the matter, stating that it was a result of lighting in their photo. OK, I understand lighting may impact color slightly, i.e., maybe one shade difference, but this was way off. I shared with them a photo that showed the brown was many shades darker than captured on their site. This strap won't ever leave my desk drawer now as even the quality of the leather is subpar, on par with cardboard.

Delugs からの回答
I’ve been a customer of Delugs since their early days at the old store, and over time I’ve built quite a collection of their straps.
The quality has always been impressive—durable, well-crafted, and thoughtfully designed. What truly stands out, however, is the level of service. The team is consistently friendly, professional, and attentive, always ready to assist with genuine care.
I was especially appreciative when they remade one of my straps free of charge after the leather issue I experienced. That level of after-sales support really reflects their commitment to customers.
Every visit to the shop has been an enjoyable experience, and I’ve confidently recommended them to many friends and family. I look forward to continuing my journey with them and adding more straps to my collection.

Delugs からの回答
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