We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... もっと見る
企業が回答しました
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... もっと見る
企業が回答しました
Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, 英国
- 0333 999 9537
5.0
優良
2439件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
All the staff were professional and very helpful, the Manager in particular was extremely knowledgeable and made placing my order very straightforward.
Thank you to the whole team
2026年8月16日
DFS Furniture - Barrow-in-Furness からの回答
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A calm atmosphere and helpful staff
A calm atmosphere, helpful assistant Ryan was helpful in observing my comfort levels when trying different sofas. The purchase went smoothly and all details were checked by another member of staff
2026年8月18日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Ryan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent
This is our 3rd visit to DFS in Barrow, we popped in just before closing on 13th August and spoke to Karen and although it was closing time she took time to show us items that matched our interests for a new sofa. On Friday 14th August I called into the store to clarify some details, Karen wasn’t there but Ryan took the time to go through the details I couldn’t find on the internet. Today 18th August at 5.30pm myself and my husband arrived at the store, everyone was welcoming and remembered us from a previous visit, we were not crowed but felt our needs were met. Karen came to see us, she was welcoming, showing us a couple of sofas that met our requirements before we decided on the Ryder sofa. Customer service from Karen, Ryan and Stuart were amazing, helping us to make an informed decision, making sure we understood colours, fabrics and options to suit or needs and home. The customer service was amazing and very professional in a natural way, where questions could be asked and answered in a relaxed manner however Karen made sure we all the details and understood our agreement to purchase. Please thank your team for me.
2026年8月18日
DFS Furniture - Barrow-in-Furness からの回答
Hello Helen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Satisfying purchase of Orka sofa
Me and my wife were very well looked after at DFS Barrow-in-furness. Ryan was very friendly, informative and helpful making our sofa purchase confident and easy.
2026年8月17日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ryan.
Kind Regards,
Jordan
DFS Customer Support
Great purchase from DFS
Our purchase from DFS was seamless, friendly and truly enjoyable. The staff were excellent and professional and totally customer focused. Thank you.
2026年8月11日
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service and very…
Excellent customer service and very informative, thanks Callum for all your help
2026年8月16日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
I came in looking for a small sofa to…
I came in looking for a small sofa to fit a tight area and Stuart the manager helped us find exactly what we needed. Great service would highly recommend!
2026年8月15日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
Friendly helpful staff, who explained everything step by step, no pressure to choose my sofa.
2026年8月13日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
My Dad ordered a sofa
My Dad ordered a sofa, staff were very professional & attentive. Look forward to receiving sofa.
2026年8月12日
DFS Furniture - Barrow-in-Furness からの回答
Hello Tracey,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff especially Karen were very…
The staff especially Karen were very polite and helpful,
2026年8月9日
DFS Furniture - Barrow-in-Furness からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Didn't mither me just let me look until…
Didn't mither me just let me look until I needed help from Karen
2026年8月6日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Great experience, the Barrow DFS staff catered to all our needs and helped ensure we got the sofa we came for.
2026年7月19日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Barrow-in-Furness からの回答
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Took time to make answer all of my questions. No pushy sales people , just genuinely seemed to want to make sure that what I was choosing was right for me.
2026年8月3日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
New Corner Unit
Our individual concerns were discussed in depth ensuring all of these were resolved.
2026年7月28日
DFS Furniture - Barrow-in-Furness からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
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