We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... もっと見る
企業が回答しました
The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... もっと見る
企業が回答しました
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... もっと見る
企業が回答しました
Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly , informative staff. Not pushy, give you space and time to decide. Clearly explained everything regarding our purchase. Karen at the Barrow branch was extremely patient. This is our second purchase from DFS in 18 months and great service each time.

DFS Furniture - Barrow-in-Furness からの回答
I was very impressed with the overall experience. The process was completely straightforward and, importantly, there was no sense of pressure or persistent sales follow-up.
The staff were consistently cheerful, courteous and professional, while being readily available to assist whenever required. All the information I needed was provided promptly and clearly, making the decision-making process both easy and reassuring.
The order itself was processed efficiently, with everything handled in a professional and organised manner. Overall, a thoroughly positive experience, and one I would be very happy to recommend.

DFS Furniture - Barrow-in-Furness からの回答

DFS Furniture - Barrow-in-Furness からの回答
Matt was absolutely brilliant and very helpful and informative.

DFS Furniture - Barrow-in-Furness からの回答
Excellent service- store manager and Karen were very attentive and explained everything

DFS Furniture - Barrow-in-Furness からの回答
Stuart the salesman was excellent no pressure no rush . Really pleased with the couch .

DFS Furniture - Barrow-in-Furness からの回答
Staff we're very friendly. And helped us decide of the perfect sofa for me any my other half, didn't rush us into a decision. Came in to look then returned the next day after looking else where

DFS Furniture - Barrow-in-Furness からの回答
The sales person could not have been more helpful and knowledgeable, even though he acted extremely professionally throughout he was also very witty and made us feel at ease during the whole sofa purchasing experience.

DFS Furniture - Barrow-in-Furness からの回答
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details about care, delivery, after sales services etc. A pleasant, relaxed experience with no pressure to buy, and we look forward to our purchase being delivered.

DFS Furniture - Barrow-in-Furness からの回答
Sales rep Karen was great to deal with. Not pushy and took time out to ensure all aspects of the sale were clearly explained. From the initial order right through to the delivery process. Hoping the after sales service is just as good!

DFS Furniture - Barrow-in-Furness からの回答

DFS Furniture - Barrow-in-Furness からの回答
Staff Callum is an amazing service. Iam telling honestly its nice customer service.
Thank you Callum

DFS Furniture - Barrow-in-Furness からの回答

DFS Furniture - Barrow-in-Furness からの回答
Excellent easy service and very friendly. Not got my settee yet but hopefully all good

DFS Furniture - Barrow-in-Furness からの回答
Good sale service,everything explained,not just once ,twice,excellent

DFS Furniture - Barrow-in-Furness からの回答
Friendly and efficient service, everything clearly explained about our purchase.

DFS Furniture - Barrow-in-Furness からの回答
Kaz and Callum were absolutely great! Really helpful and friendly, and not pushy at all — they were just there to help and let us take our time.
Callum let us know he was just finishing up with another customer and would be straight over, which I thought was a really nice touch as he didn’t want us thinking we’d been ignored. Kaz did the same, and both were really attentive throughout.
Callum took all my details, went through everything with us and made sure we were 100% happy and understood the order before we left. He’s a proper sound guy — and funny too 😂
10/10 service from both of them. Would definitely recommend! 👌

DFS Furniture - Barrow-in-Furness からの回答
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