I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
企業が回答しました
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... もっと見る
企業が回答しました
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... もっと見る
企業が回答しました
The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Mansfield Road, Meteor Centre, DE21 4SY, Derby, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It’s not what it says in the label.
Ordering was fine, we knew what we wanted.
Then it was constant add ons. £129 compulsory delivery, after sales care package £109 hard sell. Did we want to pay extra for easy glides, we said no then us but were forced across the shop for a demo, still declined. Special cleaner in case of spillages, around £40? We’ve already paid for a care package where someone will come out in the event of a stain etc. then It was did we want to buy a rug, no thanks, what about an occasional table or something?
Wish I had ordered online!

DFS Furniture - Derby からの回答
ordered a sofa which looks great, very comfortable and delivered when they said they would.

DFS Furniture - Derby からの回答
Wayne was friendly and thorough throughout the whole process.
He didn't pressure us into anything but was more than willing to explain anything we required.
A pleasure to deal with.

DFS Furniture - Derby からの回答
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful member of staff! Tasinah made our sofa shopping extremely easy and stress free and was not pushy at all like most sales people. Thank you Tasinah!! ☺️

DFS Furniture - Derby からの回答
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely helpful, patient and most of all super friendly. We ended up buying a completely different sofa to what we had in mind thanks to Tasinah‘s expertise!
She wasn’t pushy at all and helped us find our perfect sofa. What an amazing member of staff you have! Thank you Tasinah! You made our sofa hunt stress free and super easy! ☺️

DFS Furniture - Derby からの回答
Very helpful staff with great knowledge, really impressed, good layout of shop to try everything too. Even offered us a coffee when walking around! Excellent customer service.

DFS Furniture - Derby からの回答
Tehseena guide us really well. She was really co-operation and helpfull. 5 starts for her.

DFS Furniture - Derby からの回答

DFS Furniture - Derby からの回答
My experience was great, I felt like I was at home, talking to the staff she made me feel relaxd and great me a lot of information, and any questions I ask she answered, I will tell my friends and family if they ever want to get a new sofa, thank you again

DFS Furniture - Derby からの回答

DFS Furniture - Derby からの回答
We went into the Derby store in the Meteor centre. Dominic was extremely knowledgeable, helpful and friendly. He explained everything we needed to know about the sofa, which we then purchased. Thank you so much Dominic for all your assistance.

DFS Furniture - Derby からの回答
Relaxed atmosphere,no sales people chasing you around the store.
Staff knowledgeable and friendly
Everything to explained very clearly about the sofa I wanted, around good experience.

DFS Furniture - Derby からの回答
We went to DFS Derby and had a wonderful experience with Dom, who helped us find exactly what we were looking for. He explained everything to us in detail and make our experience smooth and enjoyable. Thanks for all your help, Dom. Also makes excellent coffee!

DFS Furniture - Derby からの回答
The gentleman who served me was very helpful, kind and patient. He did not push me into a decision but gave helpful comments where necessary.

DFS Furniture - Derby からの回答
Very good service in Derby store following doing my own research online

DFS Furniture - Derby からの回答
Nice easy and no hassle experience in store with the salesman that delt with our purchase.

DFS Furniture - Derby からの回答
We were welcomed by Nicky at the Derby store today .She was very helpful in giving us the information we needed regarding the product we bought. Also the process of purchasing was easy and quick.thank you .we can wait to get our sofa ❤️

DFS Furniture - Derby からの回答
Nicky was very friendly and very informative. Answered every question we had and very patient. Really good to deal with and very happy with our purchase

DFS Furniture - Derby からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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