Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... もっと見る
企業が回答しました
I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
企業が回答しました
The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Mansfield Road, Meteor Centre, DE21 4SY, Derby, 英国
- 0333 999 9818
4.9
優良
3733件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice easy and no hassle experience in…
Nice easy and no hassle experience in store with the salesman that delt with our purchase.
2026年7月13日
DFS Furniture - Derby からの回答
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were welcomed by Nicky at the Derby…
We were welcomed by Nicky at the Derby store today .She was very helpful in giving us the information we needed regarding the product we bought. Also the process of purchasing was easy and quick.thank you .we can wait to get our sofa ❤️
2026年7月20日
自発的なレビュー
DFS Furniture - Derby からの回答
Hello Manuela,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Derby からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very easy to deal with
Nicky was very friendly and very informative. Answered every question we had and very patient. Really good to deal with and very happy with our purchase
2026年7月19日
DFS Furniture - Derby からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service from our advisor…
Great customer service from our advisor Wayne who was really friendly, knowledgeable and accommodating. Cheers
2026年7月19日
DFS Furniture - Derby からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Tasinah at dfs Derby was great she…
Tasinah at dfs Derby was great she helped us find our dream sofa.
2026年7月19日
DFS Furniture - Derby からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service from Tasina
Excellent customer service from Tasina. She couldn't have been any more helpful to us. Placing an order was seamless from start to finish, literally have no complaints at all!
2026年7月17日
DFS Furniture - Derby からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service, we didn’t feel rushed to make a decision and the information and knowledge we were given was really helpful
2026年7月18日
DFS Furniture - Derby からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Derby からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Salesperson we dealt with was extremely…
Salesperson we dealt with was extremely helpful and knowledgeable regarding the product we were buying.
Answered all our questions. Easy to deal with and purchase was very straightforward .
2026年7月17日
DFS Furniture - Derby からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I guess Dominic was great
I guess Dominic was great, he gave us an amazing shopping experience at derby dfs
2026年7月15日
DFS Furniture - Derby からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady who served us was very…
The lady who served us was very pleasant and explained everything clearly and was very professional.
2026年7月14日
DFS Furniture - Derby からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
We’ve had item from you along time ago
We’ve had item from you along time ago. We thought of going to DFS for a look around. Was very pleased with loads to choose from. We pick the one we like and the lady was very friendly and explaining every thing. We thought the store was nice and friendly.
2026年7月13日
DFS Furniture - Derby からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly Staff, very helpful
The staff were very friendly and knowledgeable about the products and were also happy for us to take our time while we decided exactly what we wanted.
2026年7月12日
DFS Furniture - Derby からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service at DFS Derby
Ordered a sofa & cuddler chair at DFS Derby today, and I was very pleased with the service I received. Dominic was very helpful and listened to what I said I needed. He pointed out relevant things in relation to what I needed and then left us to look. He came back when I had made my decision and politely went through the ordering process with me. Great staff member !
2026年7月12日
DFS Furniture - Derby からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Marie the sales lady was very helpful…
Marie the sales lady was very helpful and made the purchase of both a bed and 2 sofas every easy
2026年7月11日
DFS Furniture - Derby からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Easy buying process
What an easy experience buying a new sofa. No pushy salesperson or hard sell.
When we decided on our new sofa , the salesperson sat with us and gave us a price including delivery.
Very smooth and easy transaction.
Can’t wait for the new sofa now 😁
2026年7月11日
DFS Furniture - Derby からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Tasinah
Tasinah was very helpful and very knowledgeable about all of the sofas. She didn't mind explaining everything to me
2026年7月11日
DFS Furniture - Derby からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Treated with Respect
I liked the lay out of the store. Great Parking. I also like that staff checked I was OK and left me to browse at my own pace.
2026年7月11日
DFS Furniture - Derby からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Tasinah was so wonderfully helpful
Tasinah was so wonderfully helpful, I took an age picking the right suite and she worked all prices for me she was knowledgeable on the fabric and leather and which would would suit my household, she's an absolute credit to your company a lovely lady with a warm smile, excellent experience
2026年7月11日
DFS Furniture - Derby からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
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