Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... もっと見る
企業が回答しました
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... もっと見る
企業が回答しました
I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
metro retail park metro retail park, NE11 9XS, Gateshead, 英国
- 0333 999 9757
4.9
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic down to earth salesperson…
Fantastic down to earth salesperson that went out of his way to make us feel comfortable
Thank you
2026年8月5日
DFS Furniture - Gateshead からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Louis was great
Louis was great, full of knowledge and didn’t give us the hard sell. We came away very happy with a new sofa ordered
2026年8月5日
DFS Furniture - Gateshead からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nicola was really helpful and friendly…
Nicola was really helpful and friendly and nothing was a problem we got exactly what we wanted
2026年8月5日
DFS Furniture - Gateshead からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Was amazing experience made me feel…
Was amazing experience made me feel very welcome and just really good service all round
2026年8月4日
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
very friendly and helpful
2026年8月2日
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Highly recommend
Went to the showroom to check for sofas, great customer service, prompt delivery and great payment plan.
Amazing experience overall. I recommend.
2026年6月18日
DFS Furniture - Gateshead からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great customer service from Paula
2026年8月3日
DFS Furniture - Gateshead からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly & professional service
Pamela was so nice, friendly but very professional, will definitely be first showroom I visit when replacing my sofas.
2026年8月3日
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had been planning to upgrade our old…
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at our own pace.When we had made our choice then a member of staff became involved again with no pressure and no you must have this,that, or the other.
All done and dusted in about forty minutes,paid for delivery date set and all parties happy the kind of service we like and again no pressure,just freedom to make our own decision.
2026年8月3日
DFS Furniture - Gateshead からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Gateshead からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Rachel was very helpful in helping…
Rachel was very helpful in helping decide on a beautiful new sofa
2026年8月2日
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The staff were friendly
The staff were friendly, knowledgeable, and gave us plenty of time to look around without any pressure. They answered all of our questions and helped us find the perfect sofa for our home.
2026年8月3日
DFS Furniture - Gateshead からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
All staff very helpful
All staff very helpful, especially Louis who placed my order, now I look forward to my sofa coming in a few weeks..
2026年8月2日
DFS Furniture - Gateshead からの回答
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Louis.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
emma was great easy to deal with
2026年8月2日
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and helpful,the salesman who sorted are order out was very professional.
2026年7月26日
DFS Furniture - Gateshead からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Ask for Pamela
Ask for Pamela! Amazing, great, makes a lovely cup of 'T'. Full professional service, made a great deal on top of the advertised deal. Even the dog was welcomed, which make the choice easy for us
2026年8月2日
DFS Furniture - Gateshead からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine E
DFS Central Customer Support
Great customer service from emma and…
Great customer service from emma and manager. Was very friendly
2026年8月2日
DFS Furniture - Gateshead からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
A pleasure to shop at DFS
The showroom is light, bright, friendly and well laid out, we especially liked the coordinated accessories.
The staff did not pressurise us, but responded immediately when we asked for information about a settee. He was friendly, helpful and gave us useful information about the settee.
Our order was recorded quickly with minimum fuss and we liked the fact the order was checked by another member of staff to ensure it was correct.
We were pleasantly surprised at the quick delivery time- only 2 weeks!! Very excited!!
We’re also impressed with the five year guarantee and our member of staff gave us valuable information about how to keep the settee in good order.
Altogether an easy, reassuring and pleasant experience, thank you we will definitely recommend DFS 👍
2026年8月2日
DFS Furniture - Gateshead からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Gateshead からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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