We visited DFS in Hove and had a really good shopping experiencia. The staff (Kerry) were very attentive and helpful, and guided us toward our purchase of 2 x 3 seater sofas. There is a huge choic... もっと見る
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Absolutely brilliant customer service from Bev & Paul. Couldn't fault either of them. They werent pushy & understood exactly what we were looking for. Would definitely recommend DFS & would use them a... もっと見る
企業が回答しました
Having visited the store 3 times over the last week, to view different options, the store was always clean and tidy. The staff asked if we required any assistance but left us to look around with no p... もっと見る
企業が回答しました
The staff (Jess) was amazing, so helpful , calm and explained everything to us in such great detail , she’s a real credit to the team at DFS! The shop had an amazing range of sofas to chose from, we a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, 英国
- 0333 999 9786
4.8
優良
4554件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The sales man was great
The sales man was great, he explained eveything really well and was really nice and helpful.
2026年7月31日
DFS Furniture - Hove からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Paul was incredibly helpful in helping…
Paul was incredibly helpful in helping me figure out if the sofa I wanted would fit into my flat. He was very friendly and ensured that i was making the right decision, and was very informative about the cleaning packages.
2026年7月22日
DFS Furniture - Hove からの回答
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine E
DFS Central Customer Support
Good team effort by the sales people
2026年7月22日
DFS Furniture - Hove からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great friendly and efficient service.
2026年7月28日
DFS Furniture - Hove からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and patient gentleman…
Very helpful and patient gentleman explained everything.Thankyou
2026年7月27日
DFS Furniture - Hove からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The whole experience was very relaxing…
The whole experience was very relaxing and friendly. Kerrie was knowledgeable and helpful with all of the questions we had to ask with the ordering process, selecting the correct sofa care package and all of the stages from now until the delivery of the sofa
2026年7月27日
DFS Furniture - Hove からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Kerrie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Came into the store and instantly gabby…
Came into the store and instantly gabby was on call to help. She was a great help very professional and helped me find exactly what I was looking for. Very polite, I was very impressed with the knowledge she had of the store. Was a quick and non stressful experience. 10/10 a real asset.
Shawn
2026年7月26日
DFS Furniture - Hove からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience was great didn’t feel pressured into buying anything.
My experience was great didn’t feel pressured into buying anything and very informative of all extras and going the extra mile to phone me in a couple of days to double check access measurements.
2026年7月25日
DFS Furniture - Hove からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Hove からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service and experience in buying what we wanted
Excellent friendly service. Our salesperson Paul gave excellent explanation throughout our experience. Let us take time to think our options through.
2026年7月24日
DFS Furniture - Hove からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
Sales lady at your Hove branch was…
Sales lady at your Hove branch was extremely helpful and explained everything, even showing me how the sofa bed works.
2026年7月20日
DFS Furniture - Hove からの回答
Hello Beverley,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales person for Nigel Carpenter…
The sales person for Nigel Carpenter was so patient and helpful given that Nigel is on the spectrum for autism and asked lots of questions.
We came in twice over a 3 week period, no pressure, just helpful information which helped Nigel to make a decision, which he wasn't prepared to fo elsewhere.
So thank you.
2026年6月8日
DFS Furniture - Hove からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly & helpful staff with no pressure to purchase.
We were looking for a riser recliner chair with a 2 seater settee recliner to match. DFS had exactly what we wanted & was, for us, much more comfortable than other sofa's we had seen. Paul was very friendly & helpful. Even had a coffee whilst we took our time to make our decision.
2026年7月17日
DFS Furniture - Hove からの回答
Hello Len,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Sales assistant Kerry was so helpful…
Sales assistant Kerry was so helpful and informative, brilliant service.
2026年7月20日
DFS Furniture - Hove からの回答
Hello Stephen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Hove からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Owen at DFS was very efficient and good…
Owen at DFS was very efficient and good customer service , this was the Goldstone retail park
2026年7月18日
DFS Furniture - Hove からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent staff
Excellent staff, explained all the options available and the payment options thoroughly
2026年7月18日
DFS Furniture - Hove からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Hove からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly & helpful
Very friendly & helpful. Purchased a chair a couple of years ago & was served by the same lady (Bev)
2026年7月16日
DFS Furniture - Hove からの回答
Hello Karen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ordered two pieces (Roseley three and…
Ordered two pieces (Roseley three and two seater). Gabby helped us out and displayed extreme patience, demonstrated knowledge about the products and was extremely attentive throughout the whole process. She was truly wonderful in helping us pick out the furniture we were looking for. Wonderful experience and most definitely recommend. Thank you Gabby 😊
2026年7月13日
DFS Furniture - Hove からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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