DFS Furniture - Romford レビュー 

4,378
TrustScore 5段階評価の5

4.9

Colchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... もっと見る

企業が回答しました

5つ星のうち5の評価

We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... もっと見る

企業が回答しました

5つ星のうち5の評価

We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, 英国

  • 0333 999 9796

4.9

優良

TrustScore 5段階評価の5

4378件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,378)

過去12か月のレビュー数: 100,017

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

The service from Bay and Veronica was excellent! I felt zero pressure and left feeling like I've made a great decision.

2026年5月3日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Top-notch service by the staff

We were attended to by Veronica. She is so nice and lovely and was patient with us and explained everything we needed to know about the options we went for. Her services were top-notch.

2026年5月3日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

I had a very pleasant experience at DFS…

I had a very pleasant experience at DFS while purchasing my sofa. The lady who assisted me was extremely honest, polite, and professional throughout the entire process. She explained everything clearly, answered all my questions patiently, and made sure I understood all the options available before making my decision.

Her friendly attitude and genuine honesty made me feel comfortable and confident with my purchase. Excellent customer service like this makes a big difference, and I truly appreciate her support. I am very happy with both the service and my purchase. Thank you for such a wonderful experience.

2026年5月2日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent Store

The salesperson. Was helpful and all the staff very friendly. We have bought our last 3 sofas from DFS

2026年5月2日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Helpful, informative and overall excellent customer service from Mr. Adil

2026年4月27日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

DFS staff were very helpful and…

DFS staff were very helpful and informative

2026年4月28日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent Service

There was a very good range of sofas on display in the showroom, and the salesman (Khan) was very helpful and knowledgeable about both products we were interested in. He took us through the order/delivery process, explaining everything clearly and thoroughly and answered any questions we had. He certainly made the process very easy and was a pleasure to deal with - DFS are luck to have such an excellent salesman.

2026年4月27日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Mr khan was very helpful

Mr khan was very helpful, explained everything in details
Thank you again

2026年4月26日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

New furniture

We had a really great experience purchasing our furniture from DFS. The staff were friendly, welcoming, and incredibly helpful throughout the whole process. They took the time to answer all our questions and made choosing the right sofa and arm chair feel easy and stress-free.

2026年4月25日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The assistant was very helpful

The assistant was very helpful. The showroom was clean and welcoming

2026年4月22日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We liked the layout off the shop ,all…

We liked the layout off the shop ,all bright and tidy ,the staff were very helpful,especially Khan ,he was polite and very friendly and helped us with our choice so thankyou Khan

2026年4月24日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Professional

Professional, knowledgeable and friendly staff.

Nicola at DFS Romford was excellent.

2026年4月22日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great selection of furniture

Every thing staff was so helpful and generous with their time

2026年4月22日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great experience …

The girl that served us was very kind and professional!

2026年4月22日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great wonderful customer service and…

Great wonderful customer service and warm welcome

2026年4月21日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Caroline was very friendly

Caroline was very friendly, welcoming, helpful and knowledgeable.

2026年4月20日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good morning Mr Hurst,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The most pleasant experience at DFS

We recently purchased a sofa from DFS and had such a great experience thanks to Faisal Khan. From the moment we arrived, he was welcoming, patient, and incredibly helpful. He took the time to explain everything clearly, making sure we felt comfortable and informed throughout the whole process.
We actually arrived quite late, close to closing time, but Faisal never made us feel rushed. Instead, he went above and beyond by staying with us and ensuring we were completely happy with our choice before finishing for the day.
It’s rare to come across such genuine and attentive customer service, and it really made a difference to our experience. A big thank you to Faisal for making what could have been a stressful decision feel easy and enjoyable!

2026年4月20日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good morning Kay,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

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