We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... もっと見る
企業が回答しました
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... もっと見る
企業が回答しました
The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... もっと見る
企業が回答しました
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent and polite service
Sumehra was very accommodating and allowed us time to make our choice
Thank you

DFS Furniture - Southampton からの回答

DFS Furniture - Southampton からの回答
Kerry was great. Very knowledgeable and really helped us make the right choice! Thank you!

DFS Furniture - Southampton からの回答
Had a great experience today, the gentleman in the shop really helped and was so hands on with helping us gauge the colours we wanted and was so helpful with the measurements.
Top guy (didn't get his name unfortunately)

DFS Furniture - Southampton からの回答
Very helpful and knowledgeable staff. Very good customer service.

DFS Furniture - Southampton からの回答
Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and supportive.

DFS Furniture - Southampton からの回答
kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.

DFS Furniture - Southampton からの回答
I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

DFS Furniture - Southampton からの回答
I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

DFS Furniture - Southampton からの回答

DFS Furniture - Southampton からの回答
Experience made easy, with perfect customer service! Mira was very eager and happy to help.

DFS Furniture - Southampton からの回答

DFS Furniture - Southampton からの回答
We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.

DFS Furniture - Southampton からの回答
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂

DFS Furniture - Southampton からの回答
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .

DFS Furniture - Southampton からの回答
Very informative with out being pushy. And was very helpful

DFS Furniture - Southampton からの回答
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.

DFS Furniture - Southampton からの回答
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