DFS Furniture - Swindon レビュー 

4,296
TrustScore 5段階評価の5

4.9

Wootton Bassett Road, SN5 8WF Swindon, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a fantastic experience buying my new sofa from DFS. From the moment I walked in, I felt welcomed and looked after. A special thank you to the lovely lady who helped me throughout the whole... もっと見る

企業が回答しました

5つ星のうち5の評価

Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... もっと見る

企業が回答しました

5つ星のうち5の評価

Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... もっと見る

企業が回答しました

5つ星のうち5の評価

A relaxed and friendly environment with very helpful staff there when you need them. They were attentive but not at all pushy sales people. Our whole browsing through to buying experience was ten out... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4296件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,296)

過去12か月のレビュー数: 97,414

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service and staff.

Great service and staff.

2026年6月6日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

All good

All good. Very helpful and knowledgable advice from Jason. Got a good deal too. Fantastic showroom with loads to choose from.😀😀

2026年6月21日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Our experience at DFS Swindon was very… great

Our experience at DFS Swindon was very good when you walk into the store you dont have someone come straight up to you and start asking questions, i like to look around then find help when needed, Jason was our customer service man today and a very nice man friendly, polite, explained everything step by step, answered any questions with great knowledge, would recommend DFS to friends and family.

2026年6月21日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Extremely helpful, knowledgeable and patient

Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremely knowledgeable about their products and even took me outside to view fabrics in daylight! Big thanks to ‘Gregg’ I am very much looking forward to my sofa delivery 😁

2026年6月20日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

New sofa purchase

Had a show round various sofas with my partner at the Swindon store and picked out a trek sofa. Experience was great, Greg was lovely to deal with.

Sofa was delivered and setup today by dfs and great experience from them too and quickly setup.

2026年4月11日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent In Store Experience

No more pushy sales staff .. huge bonus ... dealt with Greg who was an absolute diamond .. highly recommend Swindon Branch of DFS

2026年6月17日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Fantastic service,Highly recommended

My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our questions patiently and helped us find exactly what suited our home and budget.There was no rush and we felt well looked after throughout our visit.
The company has excellent knowledge team members who provide helpful professional service,the atmosphere feels welcoming,its great to see that customer care is clearly a priority.

2026年6月16日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great experience at DFS

Great experience at DFS. Although I already knew what I wanted there was a great selection to browse and I did not feel under pressure at any point while I was looking or buying.

2026年6月16日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The sales person was really helpful

The sales person was really helpful, understanding and explaining everything. Really pleased with the service

2026年6月15日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

We had the pleasure of being looked…

We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️

2026年6月15日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Pina was fantastic

Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!

2026年6月13日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff, and not pushy with trying to sell extras

2026年6月14日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

went to the Swindon store to browse..

Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!

2026年6月13日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Was greeted my a lovely lady pria

Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️

2026年6月13日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great range of sofas

Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.

2026年6月13日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

I received great customer service

I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.

2026年6月13日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great experience

Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁

2026年6月13日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Friendly, knowledgeable staff

Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.

2026年6月12日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Very good experience

Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.

2026年6月11日
DFS Furniture - Swindon ロゴ

DFS Furniture - Swindon からの回答

Hello Lisa,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報