Shopping experience was good with a well laid out shop and helpful staff. Delivery was very good too with lots of communication and efficient delivery people. A bit disappointed with the quality of th... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought an Isabella ottoman bed from Dreams in the January sale this year. Booking a delivery day was simple, and I was told the delivery window a few days in advance so I could plan. The product w... もっと見る
Exceptional service from James at the Burton upon Trent Branch. James was helpful, friendly, knowledgeable and approachable. We brought a mattress today and James proceeded to ask if we wanted any pi... もっと見る
We had a great buying experience at Dreams, we was well looked after by Karl,he sorted us out with a selection of Mattresses using their fancy sleep technology, the third one on the list was the one w... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
2 Eighth Avenue, DE14 2WG, Burton-on-Trent, 英国
- 01283241276
4.8
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly professional staff
Friendly professional staff, made sure I did the bed test. Everything explained clearly. Very comfy mattress, safe, on time delivery.
2024年5月18日
Superb experience at Dreams Burton
Superb experience at Dreams Burton. Fabulous Customer Service and friendly non pushy staff who are knowledgeable and very aware of your needs. Can’t fault the whole experience. Special thanks to Nicole.
2024年5月6日
自発的なレビュー
Dreams was always very helpful
Dreams was always very helpful, polite and gave me advice where I needed it. The delivery came on time and as planned with the 2 guys dropping it where asked. From sales manager to delivery - excellent.
2024年3月31日
Sunday Morning Browsing
After looking at a large array of mattress in store .We were helped by a knowledgeable assistant who helped us decide on the choice .a friendly atmosphere with no hassle .prompt delivery and removal of our exiting mattress. Made life so much easier.
2024年3月31日
im very happy with my bed
im very happy with my bed, nice and comfy, and delivery was quick and drivers was very nice.
2024年3月31日
Welcoming and knowledgeable staff
Welcoming and knowledgeable staff, didn’t feel pressured when exploring the beds and were readily on hand when wanting to decide on mattress
2024年3月29日
自発的なレビュー
Dreams Beds in Burton on Trent provide a really great service
We are very happy with our new Dreams mattress.
It is super comfy, and the 2 delivery guys were very nice and very helpful.
We were kept informed with the delivery date and time, the service Dreams provide is really great.
2024年3月13日
the order on time communication…
the order on time communication brilliant delivery men excellent cant fault service . the sales man in store was very good and explained everything. the gentlemen who put my bed together showed me the best way to lift the bed as it had storage underneath . will fully recommend x
2024年2月18日
Finally sleeping well...
Bought a new mattress from the Dreams store in Burton on Trent in December 2023, with a delivery in January 2024.
Great help choosing a good mattress, and the delivery guys very great.
2024年1月20日
The whole experience was easy and…
The whole experience was easy and stress free. The staff at Burton Dreams went above and beyond. Really Happy
2024年1月19日
A great experience from start to…
A great experience from start to finish. Choosing the mattress in the shop was so straightforward. The assistant was helpful but gave me space to make my decision. Delivery was very prompt and efficient. It was so helpful that the deliverers took it to the bedroom.
The mattress is very comfortable and we have had great nights sleep on it.
2024年1月3日
Friendly and helpful staff
Friendly and helpful staff. Very knowledgeable, heloimgbus to find the perfect mattress. Staff member was great with my mother as she is visually and hearing impaired and made sure she spoke clearly, enlarged font on the computer ect. Just very good service.
2024年1月3日
自発的なレビュー
Mattress delivered on time
Mattress delivered on time, within the 10 minute time slot we were given. Staff in the store were very helpful and informative.
2023年12月1日
Fantastic service and everything…
Fantastic service and everything explained in full detail made me and the wife make the right choice in our new purchase was given time to go over any questions we had to ask would highly recommend dreams for your perfect nights 😴😴💤💤
2023年11月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Delivery driver rude arrogant and…
Delivery driver rude arrogant and dirty, said my mattress was a cheep one
2023年11月25日
Dreams - Burton on Trent からの回答
Hi Nicola
Thank you for your review. I am sorry for any upset caused. This is certainly not the level of service we would normally look to provide.
I have sent you an email with a resolution which I hope you will see as acceptable. I look forward to hearing from you shortly.
Many thanks
Peter
Love my new matress
2023年11月19日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。