Shopping experience was good with a well laid out shop and helpful staff. Delivery was very good too with lots of communication and efficient delivery people. A bit disappointed with the quality of th... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought an Isabella ottoman bed from Dreams in the January sale this year. Booking a delivery day was simple, and I was told the delivery window a few days in advance so I could plan. The product w... もっと見る
Exceptional service from James at the Burton upon Trent Branch. James was helpful, friendly, knowledgeable and approachable. We brought a mattress today and James proceeded to ask if we wanted any pi... もっと見る
We had a great buying experience at Dreams, we was well looked after by Karl,he sorted us out with a selection of Mattresses using their fancy sleep technology, the third one on the list was the one w... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
2 Eighth Avenue, DE14 2WG, Burton-on-Trent, 英国
- 01283241276
4.8
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Efficient service in store by very friendly staff
Kept informed on delivery.
Mattress delivered on time and old mattress taken away.
No complaints
2023年11月3日
Splendid Ottoman
Very pleased with our new ottoman bed. Solved a lot of storage problems and easy to operate. A very efficient service with our old bed and mattress taken away.
2023年10月20日
Great service
Great bed base, good delivery, on time and good communication with me all the way along. Great service all round. very helpful, did not feel rushed or pressurised.
2023年10月7日
Very helpful
2023年10月15日
Great service
The bed is very comfortable and the delivery men gave an excellent service taking away our old bed and putting the new one up. We're very satisfied all round.
2023年10月7日
Brilliant bed shop
Excellent range of products and very helpful and knowledgeable staff member who guided us through the process of selecting the mattress and bed. The technology of the Sleepmatch machine was extremely helpful in selecting just the right mattress.
2023年9月15日
自発的なレビュー
Fantastic service from the start
Fantastic service from the start. Excellent quality of products. We were ready for a 4 weeks long wait for new bed but actually we received it after only 2 days! That’s why we came back to upgrade our pillows and mattresses. James and Karl were friendly and made us feel welcome. Amazing staff!
2023年8月13日
自発的なレビュー
The customer service person at Burton…
The customer service person at Burton Karl
He was great
2023年8月17日
Really helpful
Really helpful, pleasant and friendly staff. Wide range to choose from.
Would definitely go back.
2023年5月26日
Very friendly and helpful
Very friendly and helpful, lots of relevant information.
They re-arranged delivery as our requirements changed and that and the installation went very well
2023年7月26日
Very professional delivery and in store…
Very professional delivery and in store Very professional Very good service
2023年7月26日
Fantastic customer service they worked…
Fantastic customer service they worked with me as I was have lots of building work done and delivered it when it was finally finished 👏 👍
2023年6月15日
Quick thorough efficient service
2023年6月10日
Everything was great delivery…
Everything was great delivery installation. Removing rubbish etcm
2023年6月7日
We ordered a mattress & pillows not…
We ordered a mattress & pillows not knowing how we would feel sleeping on them, but all is very good with sleep & comfort factor.
Highly recommend the services 👍
2023年6月2日
SHOP in Burton were very good and…
SHOP in Burton were very good and Helpful to help us find the correct Mattress
Drivers were good wore over shoes in the house removed all the packing and old Mattress.
They said the mattres as a smell for a few hour with it being covered it so don`t make the bed for a few hours.. We never made the bed till 10 pm the smell was so strong. the following morning we had to remove all the bed sheets ect again .all day .we had to do it for 5 day. i went down to burton Store and asked what else we could do. we opened windows and door . he was shocked smell lasting so long. it was 7 days before we could not smell the matress when every we went in the room, and not having to remove bed sheets every day. Burton staff were Brill could not fault shop or staff very caring and Smart
2023年5月4日
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