Dyefor レビュー 

Poor quality product. Had had my picture phone case for a week and it began peeling. Now lost a good part of the pictures, real shame as I’ve had picture phone cases before and this has never happened

AVOID THIS COMPANY!

Not even worth a star, i placed my order on 22nd Mar 2025 and paid £4.99 for the 1st class postage, estimated delivery within 2days.

Sent couple of emails to ask where my order was and even there was no any responses/updates til today 28thMarch.

Dreadful Quality and expensive. Purchased the airport arrivals wrapping paper as a colleague was leaving for a new job as cabin crew and thought this would be funny. Bought 3 sheets which come folded, so useless unless you wrap something tiny. Also as soon as you start handling the paper to try and wrap something then the print starts coming off, i don't seem to be able to attach photos. It's a nice idea but I've wasted £14 on this and could've bought her something else for the money.

Ordered a personalized phone case and screen protector, very good quality. It appeared it wasn't going to arrive when I thought it would so I messaged in the contact chat and the company replied within 24 hours and it got sent out quickly, communication was very good. Would buy again.

Sent a phone case that didn’t fit my phone despite them saying it should, it simply didn’t..
I had to pay to return it and then chase for a refund way too many times and raise a case with PayPal.
No email address, no phone number, no twitter, no Facebook no way to contact them
Avoid this company

I have used this company a few times over the past couple of years no problem. However the order i placed recently was a disaster, the item was well overdue for dispatch, I emailed, I used their chat option- no response to numerous attempts at contact. After fourteen days I emailed informing them I would be going for cashback through my bank, the case was dispatched the next day and turned up some time later. No communication, no explanation. They are probably too busy selling their products on ebay now, I notice they are are all listed there at half the price although feedback isn't kind their either. A shame, this company used to be good.

This is an awful business. Do not bother purchasing anything from Dyefor. My order hasn't arrived and every attempt to contact customer support via their "live chat function" has gone unanswered and ignored. My order still states it is "awaiting fulfillment". They are more than happy to take your money but do not ship your items out in the timely manner that is promised on their webite. I am really disappointed and will not be repurchasing from this sketchy company again.

After ordering my phone case and receiving confirmation email. I didn’t hear anything for 10 days even though I had messaged in the online chat. I then believed it to be a scam. However after 10 days I received an email saying it was on its way and within two days I got the phone case. It is of the highest quality and I’m over the moon with it. They definitely need to work on communication though.

DO NOT BYE FROM THEM. They are scammers. Bought an iPad case and been chasing them for weeks. Heard nothing back and their email bounces back. Plus. their chat function is useless - simply reports that your order is dispatched. DO NOT USE.

Do not use this company. I ordered three personalised phone cases. No progress was made on the order for a few weeks. I tried to contact them via email and messaging on shop app. They just ignored the messages. So I raised a dispute with my bank, who primarily refunded me. Miraculously they then started to process my order, then I received a delivery but only 1 case came when I’d paid for 3! But they’ve now made it look on shop and via the post office that they have sent all the items when they haven’t. So sneaky! I am still going ahead with dispute as I am still owed products. Wish I’d read reviews before purchasing!

There is no communication and I still haven’t had a single response from the company! Absolutely shocking and avoid at all costs.

Don’t waste your money! They’ve taken my money and supposedly placed the order, however I’ve heard nothing more! Been trying to contact them for 2 weeks with no response. I’m now escalating to my bank as it seems to be a scam!

Waiting for delivery - no comms. Support@ sends you into a loop to their website. Website sends you to chat (although they send you to the wrong place ha) and then chat didnt reply....

Don't normally have this issue, tried to track parcel to know joy.

Help me out get the parcel by Friday and I will amend the rating if a satisfaction resolution.

Also @trustpilot - they put 4.9 rating on their website.... doesnt seem right ??

quick update - had a tracking number for Royal Mail... doesnt work ;)

Final update - arrived, guess they picked up on me moaning. Product is bang average £18 for custom wrapping paper and looks poor.

Avoid.

I wouldn't bother with this company at all. Purchased on their Ebay store as postage was free compared to their website. I ordered personalised wrapping paper "Mrs Baker" for my soon to be wife on our wedding day on Friday. My first order didn't arrive, so they sent another order. When I received this, it had "Mrs Barker" on it. I double checked I had written it correctly and I actually confirmed the surname twice. I reached out and was told they would send another set which never arrived, again I contacted them. They then sent another copy out and again, received "Mrs Barker" after confirming three times. They now are ignoring all of my communication and this has all happened over 6 weeks from purchase date. I now don't have any nice wrapping paper for my wedding present and its thanks to these guys. The concept is amazing, the delivery of said concept is shocking. Avoid this company like the plague!

Awful company. I wish I read the reviews before I purchased. My order arrived missing two items and I have not been able to contact the company, I have tried emailing and using their online chat service and no response. Do not recommend at all.

First order never arrived!! Tracking from Royal Mail was invalid supposedly.
Requested a refund as reason for order had past.
Told company doesn’t do refunds as they are a small family business. But would do a free replacement.

Lots of chasing and several unresponded messages later, case finally turned up 3 weeks after actually needed it!!!

Sent a message regarding my order that was due to be delivered next day delivery still no package and no one responds to emails and there’s no contact number available. DODGY company AVOID!!!!!

Finally got things sorted delivery took long time

Do not use!!!

Shocking company - ordered two items - one arrived the other didn’t. No way to contact and don’t reply to chat etc.

Part of my order was missing. After three emails and attempts via the website chat still no response.
Awful customer service Dyefor!
I want the money back for the item I have not received please!!!

Under no circumstances use this company. I ordered 2 items for a birthday - one arrived a week late (so way past the birthday they were intended for), the other item still hasn't even been shipped and they have completely stopped replying to my requests.

AVOID!