Incredible!! This has been a life changing investment into our home and we are all seeing the benefit especially our asthmatic son. From start to finish everyone that we have spoken with has been help... ãã£ãšèŠã
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We've had EnviroVent extractor fans installed for a few years now. Taking the cover off one to clean the fan, the plastic lugs that the cover screws go into had cracked, so the cover wouldn't reattach... ãã£ãšèŠã
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James arrived on time. He inspected the equipment and decided to perform the repairs professionally. Most impressively, he put on shoe covers before entering the house to ensure no stains were left on... ãã£ãšèŠã
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Work carried at time arranged and professionally completed. The bathroom extractor system was serviced in 30 minutes which makes the cost of the service very, very expensive(£240.00 + Vat). As an OAP... ãã£ãšèŠã
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EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
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EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, è±åœ
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4.5
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I was kept informed re time of arrival.
I was kept informed re time of arrival.
And guys were very proffesional eon arrival
2026幎1æ13æ¥
EnviroVent ããã®åç
Dear Derrick,
Thank you so much for your feedback. I am really glad to hear you were kept updated on the arrival time and that our team made a professional impression when they arrived. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
The EnviroVent Customer Care Team.
100% Recommend
I work for a Lettings agency in Cornwall and have been working with James Pearce.
James and the team at Envirovent are fantastic with communication, providing regular updates and have just completed the first installation for us.
Our Tenants have noted a huge change in the air in the property with their daughters asthma being less aggravated just 24 hours later.
The Tenant noted that the team at Envirovent were incredibly efficient, clean, tidy and polite.
Looking forward to Envirovent improving the ventilation in many more of our managed properties. 100% recommend.
2026幎1æ13æ¥
èªçºçãªã¬ãã¥ãŒ
EnviroVent ããã®åç
Dear Catherine,
Thank you for the great review. We are really pleased to hear the installation went well and that your tenants are already noticing a big improvement. We will make sure to pass your feedback on to James and the team. Looking forward to supporting more of your managed properties.
The EnviroVent Customer Care Team.
Contractor was very friendly andâŠ
Contractor was very friendly and answered all my questions.
2026幎1æ13æ¥
EnviroVent ããã®åç
Dear Miss P,
Thank you for taking the time to share your experience. We are glad to hear that our contractor was friendly and able to answer all your questions. Providing clear communication and a positive experience is always our goal, and we appreciate your feedback.
The EnviroVent Customer Care Team.
Envirovent is our go to company for condensation damp
Envirovent is our go to company for ventilation. Installed in all our properties for condensation damp. Excellent results and support. Cameron visited today. Excellent.
2026幎1æ12æ¥
EnviroVent ããã®åç
Dear Robert,
Thank you for your great review. We are glad our ventilation systems have worked well in your properties and that you have had good support from our team.
We will pass your kind words on to Cameron.
Thanks again for choosing EnviroVent.
The EnviroVent Customer Care Team.
Very pleased so far.
The surveyor explained our problem and how the product could rectify it.
The fitter was efficient, friendly and answered all questions. He left our house clean following his work.
2026幎1æ8æ¥
EnviroVent ããã®åç
Dear Joan,
Thank you so much for sharing your experience. Itâs great to hear that our surveyor was able to clearly explain the issue and how our product could help. We are also delighted that your fitter provided efficient, friendly service and made sure everything was left clean and tidy. Your feedback means a lot to us, and weâre glad we could support you from start to finish.
The EnviroVent Customer Care Team.
Condensation humidifier
Did tidy and great job as had to move from original plans and worked out better.
2026幎1æ8æ¥
EnviroVent ããã®åç
Dear Mr Ross,
Thank you so much for your feedback. I am really glad to hear you are happy with the work. Even though we had to adjust from the original plans, Iâm pleased it all came together even better in the end. It was a pleasure working with you.
The EnviroVent Customer Care Team.
Great service and instant results
After struggling with condensation problems in our house for some time I contacted Envirovent who were great from start to finish. They come out and assess your property free of charge and provide a report. We elected to install a PIV unit based on their recommendations, the install was clean and done to a great standard and in less than 24 hours weâve already seen amazing results and woke up to a dry house for the first time in ages. There are cheaper ways to install a PIV unit but itâs worth the extra money to have it done to a high standard with proper consideration for your needs, in line with regulations and with proper warrantys, all of which Envirovent provide.
2026幎1æ6æ¥
EnviroVent ããã®åç
Dear Jonathan,
Thank you for your lovely review. We are really pleased to hear the PIV unit is already making such a difference for you. Our team works hard to provide clear advice and highâquality installations, so itâs great to know you felt well looked after. If you need anything in the future, weâre always here to help.
The EnviroVent Customer Care Team.
Excellent Experience
Excellent process from initial survey to installation. Good communication throughout. The installation team were excellent - on time, courteous, did a great job and cleaned up well, which isnât always the case. Would recommend EnviroVent.
2026幎1æ7æ¥
EnviroVent ããã®åç
Good morning Simon,
Thank you for taking the time to share your experience.
Weâre pleased to hear everything went smoothly from survey to installation and that communication was clear throughout. Weâre also glad the installation was completed professionally, on time, and left clean and tidy.
Thank you for recommending EnviroVent.
Kind regards,
The EnviroVent Customer Care Team
Pleasant and helpful engineers.
Pleasant, efficient and knowledgeable engineers. Did the job neatly with minimal fuss.
2026幎1æ6æ¥
EnviroVent ããã®åç
Dear David,
Thank you for your kind feedback. We are glad you found our engineers pleasant, efficient, and knowledgeable, and that the work was completed neatly with minimal fuss. We really appreciate you taking the time to leave a review.
The EnviroVent Customer Care Team.
Happy with the service and the process
Happy with the service and the process. Job well done
2026幎1æ5æ¥
EnviroVent ããã®åç
Dear Mario,
Thank you for your kind words! We are glad youâre happy with both the service and the process. It was a pleasure working with you.
The EnviroVent Customer Care Team
As always excellent customer service
As always excellent customer service. Problems fixed without dispute. Excellent product and highly recommend product and company.
2026幎1æ5æ¥
EnviroVent ããã®åç
Good morning Jjess,
Thank you for your review.
Weâre really pleased to hear that you were happy with both the service you received and the quality of the product. Resolving issues fairly and efficiently is something we take seriously, so itâs great to know that came across in your experience.
We appreciate your recommendation and your continued support.
Kind regards,
The EnviroVent Customer Care Team
100% recommendation
Iâve now installed three units across three properties, and Iâd say itâs money well spent. I call this firm the mould busters, and I can wholeheartedly recommend both their fitters and their products.
2026幎1æ5æ¥
EnviroVent ããã®åç
Dear Shelly,
Thank you for such a fantastic review. We really appreciate you choosing us across multiple properties and for your kind words about our fitters and products. Itâs great to hear youâve found the units money well spent â your recommendation means a lot to the whole team.
The EnviroVent Customer Care Team
If condensation is the problem, a positive ventilation unit may well be the answerâŠ
We had a positive ventilation unit installed on Dec 16th and it's been amazing. It did take 2 weeks for the humidity levels to fall in the flat. We were getting readings of over 80% before it was fitted. But today Jan 5th they are 41%. We are so delighted. Everything feels, looks and smells a lot better!
We also had a powerful extractor fan fitted in the bathroom at the same time. We were told we needed both and I can see that. It's a fabulous extractor fan and makes a huge difference in the bathroom.
The PIV unit is discreet and quiet - almost silent - no problem to live with.
The Envirovent team were incredibly helpful throughout. From the initial enquiry and survey, through the planning application that we needed (being in a flat) and then regarding the fitting, which was all done in one day.
If you have a condensation problem in your property, I wouldn't hesitate to get Envirovent to investigate it for you. If a PIV unit is thought to be the answer, go for it. It's fantastic.
2025幎12æ16æ¥
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EnviroVent ããã®åç
Dear Daisy,
Thank you for your lovely review, Daisy. Weâre really pleased to hear the PIV unit and extractor fan have made such a big difference and that your humidity levels have improved so much.
Itâs great to know the system is quiet, discreet, and that the whole processâfrom enquiry to installationâwent smoothly. Thank you for recommending Envirovent, and enjoy your fresher home!
The EnviroVent Customer Care Team.
Fitter came one time
Fitter came one time, he wore overshoses as soon as he entered the property and was respectful to furnishings and fittings, the refit was quick efficient and tidy
2025幎12æ17æ¥
EnviroVent ããã®åç
Dear John,
Thank you so much for your kind words! We are delighted to hear that our fitter made a positive impression and completed the refit efficiently and tidily. We will be sure to pass on your feedbackâit means a lot to the team.
The EnivroVent Customer Care Team.
The work was done professionally and onâŠ
The work was done professionally and on time. The system works very well and we would recommend this company.
2025幎12æ17æ¥
EnviroVent ããã®åç
Dear John,
Thank you for your kind review. We are glad to hear you were happy with the professionalism, timeline, and performance of the system. We truly appreciate your recommendation.
The EnviroVent Customer Care Team.
Bathroom extract fan
Humidity sensing fan developed a fault after only 2 years, however it was repaired within a week or so at no cost under the terms of the guarantee.
2025幎12æ18æ¥
EnviroVent ããã®åç
Dear Steven,
Thank you for taking the time to share your feedback. We are sorry to hear that the humidity sensing fan developed a fault, but we are pleased we were able to repair it promptly under the terms of the guarantee. We always aim to provide reliable products and responsive aftercare, and your comments help us continue to improve. Thank you for choosing us.
The EnviroVent Customer Care Team.
Very good
The engineer sent fixed the issue and checked it all was fixed before leaving and fixed another issue I didn't know about, was friendly and helpful explaining what he was doing and what the result would be.
2025幎12æ19æ¥
EnviroVent ããã®åç
Dear Kerry,
Thank you for taking the time to leave such a positive review. We are really pleased to hear that our engineer resolved the issue thoroughly, identified and fixed an additional problem, and took the time to explain everything clearly. We will be sure to pass on your kind feedback to the engineer.
The EnviroVent Customer Care Team.
Bathroom extractor fan
Previous bathroom extractor fan broke after 5 years with a 10 year guarantee so rang envirovent and they replaced with a new fan. Brilliant after sales service . Thank you envirovent
2025幎12æ16æ¥
EnviroVent ããã®åç
Dear Richard,
Thank you for taking the time to leave such a great review. We are delighted to hear that our after-sales team was able to help and get your extractor fan replaced quickly. Providing reliable products and excellent support is very important to us, so your feedback is greatly appreciated. Thank you for choosing EnviroVent.
The EnviroVent Customer Care Team.
Dishonest during the sales process, promised stuff they had no intention to deliver.
First of all, I would state that the installation was good, and the units themselves seem to be doing an adequate job at this early stage.
However, during the on-site sales process, I agreed with Envirovent that they would remove the old extractor fan and cover the hole left, as I didn't want detritus from the roof space falling into the bathroom and the new fan was going to be installed on the wall.
When the installation team arrived, they made it clear they had no intention of removing the old unit (only removing the wiring to use with the new fan) so I was left with an old fan unit in my ceiling that I now have to pay extra to have removed and the hole covered.
So, BE CAREFUL of what they promise they will do as part of the work undertaken, and get it very clearly agreed in writing, or they'll use weasel words to suggest "misunderstanding" to get out of having to do work agreed...
2025幎12æ9æ¥
EnviroVent ããã®åç
Dear May,
Thank you for your feedback.
We are glad to hear the installation itself went well and that the units are performing as expected. We are sorry for the frustration caused regarding the removal of the old extractor fan â this clearly didnât meet your expectations.
It appears there was a misunderstanding between what was discussed during the sales visit and what was included in the installation. This is not the level of clarity we aim to provide, and we appreciate you raising it.
Please contact our customer care team (customercare@envirovent.com) with your job reference so we can review this and see how we can help resolve the issue.
The EnviroVent Customer Care Team.
brilliant service from the team
2025幎12æ9æ¥
EnviroVent ããã®åç
Dear Gary,
Thank you so much for your kind words! We are delighted to hear you had a great experience with our team and truly appreciate your support.
The EnviroVent Customer Care Team.
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