Equip2clean レビュー 

Equip2clean からの回答

2026年5月7日

Hi David,

Thank you for the fantastic 5‑star review — really glad to hear the ordering process was easy and the delivery arrived on time. Great to know the website gave you all the detail you needed as well.

Even better to hear your pressure washer feels reliable. If you ever need any advice, parts or support as you get more use out of it, we’re always here to help.

Thanks again for choosing us.

Kind regards
Jon Raven

Equip2clean からの回答

2026年5月8日

Hi Maureen,

Thank you for the lovely 5‑star review — really pleased to hear you found the service first class 🙂
Great to know the product was exactly what you expected, and that the instructions were clear and easy to follow. I’m sure they’ll work perfectly once you get the chance to try them out.

If you ever need any help or advice, we’re always here for you. Quick delivery and smooth service is what we aim for 👍

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月27日

Hi Russell,

I’m really sorry for the delay and for the frustration this has caused. We’ve been investigating this with FedEx and, unfortunately, the parcel was delivered to the wrong address — something completely outside of our control.

Stephen has been speaking with you today and has confirmed that FedEx are now correcting the mistake and delivering it today.

Please let us know as soon as it arrives so we can make sure everything is in order for you.

Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月27日

Hi Nick,

Thank you for the great 5‑star review — really glad to hear you were happy with the service.

If you ever need anything else, we’re always here to help.

Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月27日

Hi Paddy,

Thank you so much for the brilliant 5‑star review. I’m really glad the backpack sprayer worked out for your new job, and I appreciate your patience while we got the delivery issue sorted.

I know the delay with Royal Mail pushed your schedule back, so I’m pleased our team were able to step in quickly, spot the routing error, and get a replacement sent straight out to you. Great to hear it arrived within two days and you’re happy with the service.

If you ever need anything else, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月27日

Hi Ken,

Thank you for the excellent 5‑star review — really appreciate your feedback. Great to hear everything went smoothly and that you’d highly recommend us.

If you ever need anything in the future, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月27日

Hi Allan,

Thank you for the great 5‑star review. Really pleased to hear you’re happy with both the product and the service.

If you need anything else at all, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月27日

Hi Philip,

Thank you for the great 5‑star review — really pleased to hear you’re happy with the product and the fast delivery.

If you need anything else, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Terry, thank you — that means a lot. I’m glad you took the time to find the right machine and that the DTLR LITE is doing the job for your mobile detailing work. If you ever want tips, accessories, or a quick walkthrough to get the most from it, just drop me a line.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Tony — thank you for the fantastic 5‑star review. I really appreciate the kind words about my service, and I’m glad the pricing and overall experience hit the mark for you. It means a lot that you’d use us again.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Paul, thank you for the feedback and for your patience while we arranged the refund and replacement. I’m really pleased the new machine is working well for you. If you’d like any setup tips, spare parts, or a quick walkthrough, reply here or email me and I’ll be happy to help.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Warren — thank you for the 5‑star review. I’m really glad I could help you get the correct item sorted, and I appreciate you taking the time to share your experience.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.

Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月22日

Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.

We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.

I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月17日

Hi Peter,

Thanks for the brilliant feedback — great to hear everything was “very good.” I really appreciate you taking the time to leave a review.

If there’s anything you need next — spare parts, advice, or help with an order — just let me know and I’ll sort it.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月17日

Hi Ronnie,

Thanks so much for taking the time to leave this — I really appreciate it. I’m glad Lewis and the team were able to help and that we could get a brand‑new replacement out to you after the issues you had. That’s exactly the sort of outcome we want for our customers.

If anything else comes up with the machine or you need parts, servicing or advice, drop me a line and I’ll sort it for you.

Thanks again for the kind words and for sticking with us.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Equip2clean からの回答

2026年4月17日

Hi Paul,

Thanks so much for the great review — I’m really pleased to hear the communication was clear and your order arrived on time. We’ll be ready to help whenever you need us next, whether it’s another order, spare parts or advice to get the best from your kit.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean